While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Good Airline that needs a Bit of Improving.
A Very Reputible Airlines with very Affordable Tickets.
Functional Airplains.. i mean i get to my destination with the least cost out there with assurance of Safety.
Very reliable but if they want to Really improve themselvs. They need to Develope.
They need a Database just in case for Anything..
They need to make a way to make food orders beforehand just in case you get hungry on the way because its a luck game. Ether dry biscuits with water or the best meal of your life.
And the other thing. There isn't any option for intertainment.
Especially on long flights
So the airline is kinda Meh
Extremely Disappointed & Frustrated
Guys,
I am writing to express my disappointment and frustration with the behavior of some of the crew members on my recent flight IA 409 - 26 Feb 2023. As a paying passenger, I believe I have the right to expect a certain level of courtesy and professionalism from their staff. Unfortunately, this was not the case on my recent flight.
During the flight, I encountered several instances where the crew members were rude and unhelpful. They seemed to be more interested in chatting with each other than attending to the needs of the passengers. When I asked for assistance, I was met with a super rude attitude that made me feel unwelcome and uncomfortable. They were dismissive and unresponsive to my concerns. It was as though they were more concerned with maintaining their authority than addressing my legitimate grievances.
Excellent service provided
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








