IRCTC Reviews 442

The worst experience i have ever gone yesterday in anuvrat express. The tt's were fully corrupted. We already taken ticket but still they bully us in hindi as we don't know the language.he was very rude and disrespectful towards ladies also.there were taken xtra money from us and they are literally looting every passengers.irctc should fire such people. Disgusting experience.🤢🤮

faltu app and faltu speed IRCTC dub maro BC Developers tum log
tum log ka number hone se gali bhi deta kavi tatkal time me khud ticket book kr k dekhna ho jayega to bolna

My train number is 09310 indore summer special train is late by 4 hours, we are waiting at mathura railway station and people have to visit somewhere urgently, railway should take care of that , you are taking fare , it isn't fair

Hell with you irctc playing with innocent people money and emotions.

A nightmare to book a ticket. Logging in takes hours. Time and again it comes " Bad Credentials" without any reason, although I book tickets once or twice a year for my family. Trying to re-register by " forgot account details is another nightmare as they will send you an OTP after 10-15 minutes, only to find that time has expired. There must be gross corruption in the system else this is impossible.

Train no 12950 approximately 3 hrs late which cost me 1 day hotel stay in Nagpur
Going from Nagpur to Vadodara
Booked ticket in First Class a/c

Actually I have to go Bhavnagar from Vadodara to purchase one machine and shop in Bhavnagar will close 5 pm

So have problem both side like in Nagpur paid 1 day more stay money and on other side if I will reach Vadodara 10 am take little bit time to reach Bhavnagar

IRCTC WEBSITE MUST BE IMPROVED.. THIS IS PRIVATE OUTSOURCE COMPANY OF INDIAN GOVT

Website is not working properly. After trying too many times, still not worth.

My husband dropped his phone in the side window of the toilet in Lucknow Mail. We were travelling in 1st AC enroute to Lucknow. It was 3:30 am and we had to get down at Hardoi station which comes at 4:45 am.

We seeked help from Mr. O P Bhardwaj , Senior TT and he immediately got his maintenance team to help us. The full team meticulously kept trying to get us the phone but despite all the efforts we could not get it. Mr. Bhardwaj promised that they should be able to get the phone and once done he will bring it when the train goes back the next night to Delhi.

He kept his promise and gave us the phone. The team could have easily given up but they went over and beyond.

Thank you Mr. Bhardwaj and team, we are forever grateful.

Hate irctc public service care
I call a helpline in irctc not response 20 min

Corrupt. I paid there tax as a foreigner and the website/app keeps playing with me! I cant book train tickets. India need to sort this out because using there websites is like using technology from 10 years ago

third class service, useless app feature and website sucks.

it does everything apart from ticket booking

Maha bakwas refund policy koi mat katwao
Very bad aaps for refund charge

Train is late and it's stop at any time and and anywhere without thinking the time of other people

I was travelling from Dharwad to Bangalore in Vande Bharat train on 28 th September ie yesterday.
I was travelling in executive coach.
There was a lady sitting at the back of my seat. She started scolding me in loud voice when I reclined my seat.
She was too rude. And when I asked her to call TT and change her seat, two TTs on duty came to our seat. They did not help me. The lady kept on using very faul language. She hit me on my hand 3 times and I started crying. Even then the TT did not tell anything to that lady.
Co passengers also did not support me. I was help less.
I called 139 suraksha help line. My complaint got registered. I started getting too many calls from irctc. I was tired of explaining same story to everyone. I got 12 calls from different numbers. Asking same questions. One lady told me that in Tumkur a railway police will come and meet me. 5 police officers boarded the train in Tumkur. I started explaining them the issue. In half minute they got down the train as the train started and they did not even have the courtesy to talk to me and provide safety to me.
After that again I got 4-5 calls asking same thing and one lady officer told she will meet me in main station Bangalore and she took my coach number and seat number.
Train stopped at last stop ie main station in BLR. And the lady officer was not there on platform. All passengers got down and the officer came 10 minutes late to take action. By that time the lady who physically abused me had gone and also the TT.
Only one police officer Mr Suresh who met in station was okay and he told us to lodge a FIR .
My husband who came to receive me went across 4 departments of irctc and complained and they conned us to the TT who had already reached home.
He told a clean lie that he did not see the lady physically abusing me.
Railway police department is worst department. There is no use of complaining using 139 Surekha number.
Infact by calling repeatedly they have troubled me and have not helped me. I was help less and sad.
There is no safety for ladies travelling by irctc. Sad state. If this review reaches any honest officer please take action on railway police department who were on duty on my journey date. I have tried to write everything in this message.
Disappointed that after paying so much money and travelling I. Executive class safety is not there for ladies.

Food quality is very poor

The worst service they provide...
Booked 4 tickets in 3E economy in train no. 15675 from old Delhi to Kamakhya jn.. I Thought that we would take rest and sleep until reach. But the IRCTC fooding stuff roaming more than 1000 times to sales their products. Its really like we are in Market..
.
Now the point is I used my 8000/- to have rest and take proper sleep without any disturbance. And they are roaming like in market. And continuously disturb us. Please IRCTC look into matter.

IRCTC IS THE WORST SERVICE IN REFUNDING MONEY , THEY ARE DEDUCTING UPTO 75% PERCENTAGE

Worst ticketing system inthe world I would say...there is always a suspense on which seats shall be allocated to you...travelling with family..!! No guarantee to get seats together, whatever efforts you put. No option of seat selection

Very very bad communication between consumer and updation in IRCTC app for any nature and other pandemic situation. And no one other arrangements for consumers train cancel between the travelling.