As as I made payment and got confirmation email, realized it was an ebook. Immediately sent an email to customer support asking for a credit towards hard copy or refund. Never heard back from customer... See more
Company replied
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See what reviewers are saying
My book arrived, and I absolutely love it! The quality is fantastic, and the vibrant imagery inside is stunning. It’s incredibly easy to navigate, with each page offering well-organized advice and hel... See more
Great book especially if you've never been to Ireland. Even though I've been to most of the places working, living and visiting there it's good to be reminded of them, Ireland is a place you'll never... See more
I love the instagram posts, so I couldn’t wait for the book, and it did not disappoint! It’s fabulous, from content in the book, to the size of the book (which fits right into my purse). It’s an eas... See more
Company details
Written by the company
Ireland Before You Die is the most popular Irish travel and culture website. We highlight the most inspiring experiences Ireland has to offer. We also have an online shop where you can buy Irish products.
Contact info
19 Arthur Street, BT1 4GA, Belfast, United Kingdom
- info@irelandbeforeyoudie.com
- irelandbeforeyoudie.com
4.2
Great
32 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Quality product...and arrived promptly.
November 15, 2023
Unprompted review
Reply from Ireland Before You Die (IB4UD)
Hi there,
Thank you for your fantastic 5-star review!
We're thrilled to hear that you are satisfied with the quality of our product and that it arrived promptly. Your positive feedback means a lot to us.
Thanks again for your support!
Best regards,
The IB4UD Shop Team
I did not receive my book still waiting.
I am very sorry I did not realise it was online and not an actual book. Your response to my enquiry was very prompt and again I apologise for not getting back to you. Can you tell me where I can buy this book please thank you for your assistance.
October 19, 2023
Unprompted review
Reply from Ireland Before You Die (IB4UD)
Dear Sarah,
We understand the frustration regarding the book delivery, and we sincerely apologise for any inconvenience caused. It appears there might be a misunderstanding; our online shop exclusively sells digital PDF eBooks, clearly stated on each product page. To provide choice, we've included links in product descriptions to Amazon for those seeking physical copies.
We've processed a full refund for your order and attempted to reach out via email to assist further. Regrettably, we haven't received a response after two attempts.
If there's anything specific you'd like assistance with or if you have further concerns, please do not hesitate to contact us. We value your feedback and are here to help.
Best regards,
IB4UD Team
I'm an old guy and I didn't see on your…
I'm an old guy and I didn't see on your website that you were ONLY selling an online ebook and not a hardcopy.
Why not give your customers a choice of buying either the ebook or hardcopy?
November 2, 2023
Reply from Ireland Before You Die (IB4UD)
Thank you for your positive feedback. Our online shop focuses on digital PDF ebooks, but we understand preferences vary. To provide choice, we've included links in product descriptions to Amazon for those seeking physical copies. We appreciate your input and are always here to assist.
I have not yet received this book that…
I have not yet received this book that is what went wrong.
September 14, 2023
Unprompted review
Reply from Ireland Before You Die (IB4UD)
Dear Sarah,
We understand the frustration regarding the book delivery, and we sincerely apologise for any inconvenience caused. It appears there might be a misunderstanding; our online shop exclusively sells digital PDF eBooks, clearly stated on each product page. To provide choice, we've included links in product descriptions to Amazon for those seeking physical copies.
We've processed a full refund for your order and attempted to reach out via email to assist further. Regrettably, we haven't received a response after two attempts.
If there's anything specific you'd like assistance with or if you have further concerns, please do not hesitate to contact us. We value your feedback and are here to help.
Best regards,
IB4UD Team
Delivery was fast and the product was…
Delivery was fast and the product was quality.
September 20, 2023
Reply from Ireland Before You Die (IB4UD)
Dear PK,
Thank you for your positive feedback! We're thrilled to hear that you were pleased with the fast delivery and quality of our product. Customer satisfaction is our top priority, and we're glad we could meet your expectations.
If you ever have more feedback or if there's anything else we can assist you with, please don't hesitate to let us know. We look forward to serving you again in the future.
Best regards,
The IB4UD Team
Reply from Ireland Before You Die (IB4UD)
Dear Bogomil,
Thank you for your positive feedback! We're delighted to hear that our delivery to Bulgaria was swift and that you're pleased with the excellent quality of our product. Your satisfaction is our priority, and we appreciate you taking the time to share your experience.
If you ever have more comments or if there's anything else we can assist you with, feel free to reach out. We look forward to serving you again in the future.
Best regards,
IB4UD Team
Reply from Ireland Before You Die (IB4UD)
Dear Margit,
Thank you for your wonderful feedback! We're thrilled to hear that your experience, from placing the order to delivery, was perfect. Customer satisfaction is our top priority, and it's rewarding to know that we met your expectations.
If you ever have more feedback or if there's anything else we can assist you with, please feel free to reach out. We value your support and look forward to serving you again in the future.
Best regards,
IB4UD Team
Very professional website with a range…
Very professional website with a range of informative and travel-inspired articles. Five stars!!
July 11, 2023
Unprompted review
Reply from Ireland Before You Die (IB4UD)
Thank you for the fantastic review! We're thrilled to hear that you found our website professional and enjoyed our range of informative, travel-inspired articles. Your five-star rating means a lot to us.
We're committed to providing valuable content, and your feedback encourages us to continue delivering the best experience for our users. If you have any more comments or if there's anything specific you'd like to see in the future, feel free to let us know.
Thanks again for your support!
Best regards,
IB4UD Team
Brilliant website with very informative…
Brilliant website with very informative content!
July 4, 2023
Unprompted review
Reply from Ireland Before You Die (IB4UD)
Dear Conor,
Thank you for your kind words! We're thrilled to hear that you find our website brilliant and the content informative. Providing valuable information is at the core of what we do, and we're delighted that it resonates with you.
If you have any specific topics you'd like us to cover or if there's anything else we can assist you with, please don't hesitate to let us know. We appreciate your support and look forward to continuing to provide content that enriches your experience.
Best regards,
IB4UD Team
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