iRevolution Claims Reviews 107

TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 99 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their professionalism, helpfulness, and polite demeanor, making interactions pleasant and supportive. The service is frequently described as efficient, with many people appreciating the quick response times and constant communication throughout the claim process. Reviewers also highlight the exceptional customer service, noting that the team guides them through every step, explains processes clearly, and ensures they feel comfortable and updated. The claims process itself is often described as easy, stress-free, and handled with care, even in difficult situations.

What people talk about most

Staff

Reviewers consistently express high satisfaction with the staff, highlighting their helpfulness,... See more

Service

Consumers find service to be positive, highlighting its efficiency, professionalism, and helpfulness,... See more

Customer service

People report positive experiences with customer service. Customers consistently praise the helpfulness and... See more

Claim

Users describe positive interactions with claim. Customers consistently praise the helpfulness and efficiency... See more

Response time

Customers had positive experiences with response times. Many reviewers praised the prompt and professional... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I’ve been working with the Revolution team and I’m really impressed with their professionalism. They always keep me updated, handle follow-ups promptly, and make sure I never feel left out of the proc... See more

Rated 5 out of 5 stars

Early days so far in the claim, but totally satisfied so far. It's a horrible call to have to make; felt stupid, embarrassed, and didn't really know what to expect. They were immediately reassuring, f... See more

Rated 5 out of 5 stars

Amy my handler has been absolutely fantastic. Keeping me updated every step of the way. Amy has been very polite and courteous at all times and is concerned with my welfare after the accident, checki... See more

Rated 5 out of 5 stars

Easy company to deal with. Very helpful and quick to register our claim. The other side has now accepted liability so we are now having the repairs dealt with by through their insurer. Would defini... See more


Company details

Written by the company

iRevolution Claims specialise in the insurance broker and underwriting market. We offer a full first notification of loss service to our brokers and insurers.


Contact info

4.8

Excellent

TrustScore 5 out of 5

107 reviews

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Hasn’t replied to negative reviews

How this company uses Trustpilot

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Rated 5 out of 5 stars

Great

Gordon was very helpful and knowledgeable who guided me through the whole process with support and was more than happy to answer all the questions I had. He made sure I felt comfortable throughout

August 7, 2025
Unprompted review
Rated 5 out of 5 stars

I called today to get a company…

I called today to get a company windscreen fixed. I spoke to a very helpful young lady who guided me on the process of how to make a claim. She was very helpful with all the information she provided me and she made the process very easy and straight forward. Thank you very much I revolution claims.

September 24, 2025
Unprompted review
Rated 5 out of 5 stars

Very helpful

Found the advice from Gordon very helpful and felt the process was stress free throughout

July 16, 2025
Unprompted review
Rated 1 out of 5 stars

A more incompetent insurance management…

A more incompetent insurance management group you couldn’t find, they work with Winn solicitors just as incompetent. Even with all the incident details dash cam footage, a police prosecution against the third party, it still took over 18months to settle a claim. If that wasn’t enough, another non fault claim and they went into hiding, closing a new claim because they were asked, “who they were?and why they were duplicating information?”

I would recommend and suggest they’re given a wide birth… they’re not interested in the inconvenience the injured party incurs.

September 3, 2024
Unprompted review
Rated 5 out of 5 stars

Real communication

I was speaking to a someone straight away and I appreciate the effort made and the respectful manner of speaking to me. I also appreciate that all communication was undertaken efficiently and with perfect consideration

May 30, 2025
Unprompted review
Rated 1 out of 5 stars

Appalling service was dealt with by…

Appalling service was dealt with by Simon curry closed my case after 11 months of a hit and run case as they couldn’t get third party to accept fault, at one point he asked me to contact third party personally and see if they can give me driver details which was strange request. I’m sure they couldn’t make any money as I wasn’t claiming injury that’s why they just didn’t bother with this. It’s very very very appalling service. I don’t know why we are paying Insurance every year for

May 1, 2025
Unprompted review

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