Iris Galerie Reviews 213

April was very good at telling and explaining this beautiful experience, she is very knowledgable and friendly.

April was really nice with us, She explain everything to us in details. Very prepered! We really suggest this experience!

We spent our Christmas holiday in Paris and visited the Louvre Museum, which we thoroughly enjoyed. However, the most incredible part of the trip began when we discovered the Iris Galerie near the museum’s exit. Ms. Solene captivated us with her explanation of their work and showed us some stunning examples. She was exceptionally friendly and highly knowledgeable about their work. We loved the concept so much that we decided to try it ourselves. Without a doubt, this experience was the highlight of our Paris trip with my daughter.

Sales person excellent

Derian was absolutely wonderful. The whole experience was wonderful and would do it again!

Great service at the Benidorm old town store
Lovely friendly staff

Sooo unique idea, grazie Eleonora you were very helpful and friendly

Cyrana is awesome. Great customer service that is rare nowadays. A welcoming spirit and professional touch.

Mel was so friendly and knowledgeable! I came in for a free picture and left with a media JPEG to enjoy for years to come. Fascinating images to even look through the book.

Beautiful product and great service. Nicholas, Derian and Igor were very helpful and entertaining too. Can’t wait to get the beautiful wall hanging.

The service was fantastic

Just received my art work. It's beautiful except that it is significantly smaller than what I was told. They said it would be like their sample (12x12) but times 3, for three eyeballs. Mine is about 6"x15" extremely small and for $400! Ridiculous

Cool and fun experience

Afaf is the best, she was so kindly and friendly with us.

The guys at the store are really amazing and the experience even though you do not buy anything, it is life changing.
And it such a good place to visit with Manuel and his expertise on the matter...great guy!!

Melissa was wonderful!!!!!! Can’t thank her enough for the experience!

This review targets the broader iris-galerie concept offered across Europe.

Before purchasing, I strongly recommend taking a critical look at what you are actually getting for the price. A 60x60cm print costs around €650, yet the preview shown in-store is displayed on a desktop monitor — which is simply not representative of the final result at full scale.

When we approved the preview, we expected the final artwork to meet the standards normally associated with fine-art photography: high-resolution detail, crisp definition, and a quality level befitting a luxury price point. The print we received falls short of those basic expectations. At 60x60cm, the lack of sharpness is obvious and distracting — something that should never qualify as “professional fine art”.

The organisation behind the product provided the following response:
“After a careful review with our Quality Control team, we can confirm that the artwork is of good resolution. The details in the image accurately reflect your eyes, and the sharpness is correct. There is no issue on our side.”

This identical wording was repeated in every interaction, giving the clear impression that quality concerns are not meaningfully reviewed but instead met with a standard, dismissive response.

The concept itself is undeniably beautiful — but beauty alone does not justify fine-art pricing when the delivered product lacks professional resolution and the organisation shows little willingness to address legitimate concerns.

My advice: be extremely cautious before purchasing, especially in larger formats. The gap between the in-store preview and the actual printed result is significant, and the customer service response leaves serious doubts about the professionalism behind the product.

Rose was amazing! So nice, attentive and friendly! The art is spectacular and the best part is, it’s made by you! Lots of options to choose from!

This company is not to be trusted. We went in the gallery in Verona and clearly stated we wanted a picture each as there was four of us.
We were there a long time and at no point were we unclear. Price given was for four pictures ( one each).
To assist with shipping we had discussion on them being shipped to one person and we would arrange hand out.
There was no problem with English language and all of us were extremely clear on request for picture each. Price worked out as just over euro 100 each.
However, only one picture had been received and they are saying that was what was agreed.
I can categorically state that at no time was just one picture discussed and we were all very very clear on agreeing price and purchase for four pictures.
They are refusing to honour the agreed purchase and we feel very cheated.
I do not recommend this company and feel they are con company.
DO NOT TRUST THEM!!

Friendly service