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RoboUP is a trusted leader in intelligent robotics solution, founded with a mission to completely redefine the way people care for their lawns. Born from a deep passion for innovation, technology and sustainability, RoboUP began its journey in 2016, with the goal of creating smarter, more connected outdoor living spaces. Over the years, we have grown to become a recognized trailblazer in the world of service robots, driven by a dedicated team of experts from all around the world. Our commitment to innovation has set new industry standards, breaking boundaries with groundbreaking inventions. With the launch of RoboUP TM01 Robot Mower, we were able to introduce a smarter and more advanced way to manage the gardens we love. Designed with thoughtful robotics in mind, our products are thoughtfully crafted to simplify everyday lawn care, giving homeowners more time to savor the wonderful moments in life. At RoboUP, we believe in the power of technology to help our customers create the living spaces they deserve, making time for what truly matters. With RoboUP, you don't just care for your garden, you enhance the way you live. Our thoughtful solutions aim to improve everyday life, and with our growing range of smart robots, the future holds endless possibilities for homeowners around the world.
Room 603, Building 6, Area 48, Science and Technology Park, No.8 Kewei Road, Nanshan District, 518071, Shenzhen, China
3.8
5 reviews
Replied to 100% of negative reviews
Typically replies within 1 week
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We have been using this T1200 pro for nearly a year. It's been a solid, dependable bot for us! If we needed help, we have found the RoboUP team to be available and knowledgeable. Great customer service.
Worse mower - never works - contacted company and they said remove my reviews and they will refund me. No I want others to know about what crap they are selling.
Reply from RoboUP
We're truly sorry to hear about your experience, and we completely understand your frustration. This is certainly not the standard we aim for, and we take your feedback seriously.
It appears that there may have been a misunderstanding, and we would genuinely appreciate the opportunity to rectify the situation. If you're open to it, please get in touch with us at service@iroboup.com with your order details — we’ll do our very best to resolve the issue for you.
I've had my first Roboup (T600) from kickstarter for about 10 month when I decided to upgrade to the T1200pro. The T600 found use on a much smaller garden now.
It worked fine and the lawn looks much better now than in the 'old times' with the traditional mower because of the 2 day mowing schedule. That was the plan: to stop mowing by myself.
We had an issue with an OTA update. However, the service people at Roboup replied to my email fast and the issue was solved. Thanks for that.
I'm satisfied with the product and the service and if ask if I would buy it again I can only say yes.
The RoboUp TM01 T1200 Pro ist a perfect Lawn-Mower. The communication with its App works fine and the Support ist very fast. The automatic mapping works very well and you also have the possibility to add easily "NO GO Zones".
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