Ironway Reviews 

Good compagnie and the watch is all i wish for. Thanks will be looking out for your other products and recommend you to family and friend's.

I loved how it looks and it fits very well.

no issues per se, just cheaper and flimsier than marketing made it seem - glad it was on a heavy sale, or I might have asked for a refund

Staff has a laser-like focus on customer experience. They personally respond within 24 hours or less. An actual person, not an AI bot.
The watches are solid and meet every expectation I have for them.

My Ironway diver is even better than expected. Its quality is stunning, it is comfy, great looking and perfectly keeping time.

Exceptional level of service from Mark in the Customer Services team, listened to my query and came up with workable solutions . Very impressed with this Company and the quality of their watches
10:10

great service and product

Good quality watches and service is excellent. Reached out with a query and they resolved it on the same day.

Exactly as described easy to set up and brilliant
Great watch will recommend

While in the military, I always wore a subdued Timex and it served me very well. Only changed the battery twice in 5 years.
This Ironway is somewhat of a disappointment, the black paint rubbed off the trim metal pretty quickly and supposedly its water resistant to 50m, well after washing my hands yesterday and barely getting it wet, I actually removed the watch before finishing because I don't like to wear a wet band if I dont have to, and now this morning there's moisture under the crystal. First watch in my entire life that has happen to. I have removed the back in hope that it dries out.

Best quality watch ever, I was sceptical about this but it is honestly one of the best watches I’ve purchased
I would definitely recommend buying one of these watches because for the price it’s right up there with the best

Fantastic quality and value for money. I love both my military grade watches.

The watch is exactly what I wanted and it has been worn almost continuously since purchased. Delivery was quick and it arrived securely.

All round very good. Ironway kept me well informed about where my order was. The product was exactly what was described. Very well made and excellent quality at a very reasonable price. It arrived on time and in perfect condition. Had compliments and questions on where I got it from already. It's my go to work watch now.perfect for outdoors thanks a lot boys 👍

Really great watch. Exceeded expectations. Really good communication from the company. I am delighted. It's become my favourite watch by far.

With all the “veteran” marketing, I was a little disappointed learning upon its arrival that this is a Chinese manufactured watch, but it looks good, is lightweight and appears to be pretty solid. It should serve the purposes that I bought it for.

I have had the watch about 10 days as I type this…

A couple notes…the “day” setting is very temperamental and for the life of me I cannot get the day and date to stay synched. It might just be a learning curve but after a week of trying still can’t get it right and this issue is compounded now where the “day” function will only change if I wind the watch forward manually- taking/setting it forward 24 hours to move the day to where it needs to be.

Another issue that I have - and I should have noticed this before I bought it - is that with the blonde/white faced version, there is not much contrast with the white hands making it more difficult for me and my poor vision to see the time at a quick glance. This contrast issue is amplified because the face of the watch is the illuminated part, not the numbers and hands, so in the dark it’s nearly impossible to tell the time due to the lack of contrast. It might be different/better with different and darker colored faces and white numbers and hands.

Again, for the price, I can deal with the issues - though the day/date issue is silly.

Not sure if I’ll buy another but I’ll put this one through the rigorous work environment I bought it for and see how it holds up.

Great watch, looks great, keeps good time, very rugged. Will definitely purchase again, if it ever stops working which it doesn't seem like it will.

I received both watches timely and with all features as promised. The normal wrist watch works perfectly, very precise and with the design as excellent as advertised.
The smart watch works very well, too. Very easy to operate. The downloaded app was self explanatory. The watch design are great. The only thing I'm missing is, that it doesn't measure blood pressure. however, that was not promised, so I can't complain. Would have been nice to have. Other that that, a very watch, too. All together a great job! Greetings from Germany!

A beautifull watch, a simple and clear website and a very fast ordering process

I bought a couple of watches on a whim from Ironway which arrived very quickly, well presented and well packaged. I decided to return them not because there was anything wrong with them, they were just too similar to other watches I already owned upon reflection. Totally my fault and no reflection of the watches themselves.

Anyway, I started the returns process which was quick and easy but when the watches got to China they disappeared. Royal Mail did its part but upon reaching Chinese customs, vanished!

Throughout this process I was in touch with Mark, Ironway’s UK customer satisfaction manager who could not have been more helpful, responsive or accommodating.

SIX MONTHS LATER the watches randomly appeared back on my doorstep courtesy of Royal Mail.

I contacted Mark again, sending him a couple of pictures of the packaging and he issued an immediate refund despite not having seen the watches or having received them back.

When I asked him what would he like me to do with them he told me to keep them as a gesture of goodwill for the postage hassles I had experienced, even though that was in no way his fault.

That is outstanding customer service in my book and I have since been enjoying wearing the watches. They are robust, look good, are comfortable to wear and I recommend them thoroughly.