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Company details
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iRoom is a digital guest service platform that helps hotels modernize their guest experience without complicated tech projects. Used by 700+ hotels across Europe, the Middle East, Central Asia, and Southeast Asia, iRoom replaces paper directories, in-room phones, and hardware tablets with a simple QR code that opens a multilingual web panel on the guest's own smartphone. The guest experience is intentionally frictionless: scan the QR, the panel opens instantly in the guest's preferred language (100+ languages supported through real-time AI translation), and the guest can chat with reception, order room service, browse the in-room menu, request housekeeping, set alarms, book a taxi, or toggle Do Not Disturb — all without downloading an app or creating an account. For hoteliers, iRoom is built around two priorities: speed of deployment and operational simplicity. Setup is a single-day process. The hotelier registers the property, configures rooms and services, generates personalized QR codes, prints them, and places them in rooms or common areas. There is no PMS integration, no in-room hardware, and no IT involvement required. iRoom runs as a standalone guest layer alongside any existing systems the hotel already uses. Staff receive guest messages and requests through a unified web dashboard, a Windows or macOS desktop app, or a Telegram bot — whichever channel works best for the property's workflow. Real-time notifications, conversation history, and structured request tracking help front-office, housekeeping, and F&B teams collaborate without dropped messages. iRoom is operated by AG Group LTD and is built specifically for the long tail of independent and boutique hotels — properties with 10 to 450 rooms that need modern guest experience tools but cannot justify enterprise-grade implementation projects. Pricing starts at $119 per month flat-rate for properties up to 100 rooms, with a flexible per-room option at $2.90 per active room for smaller deployments. A 14-day free trial is available without credit card requirements. Hoteliers report measurable improvements after deployment: a 73% reduction in routine calls to reception, a 27% increase in average ancillary spend per guest, and a 34% improvement in guest loyalty metrics.
Contact info
100 King Street West, Suite 5700, M5X 1C7, Toronto, Canada
- +17787761277
- support@iroom.help
- iroom.help
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