I purchased many of her items over the years for my two daughters, my favorite being matching long linen dresses with long sash for a beautiful bow in back. I held onto these two dresses for 20 years... See more
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My mother in law owned a Children's shop called Buttercup and Friends in Piermont, New York and carried Isabel Garreton's beautiful clothes. I have 2 children and was delighted to have my childre... See more
Our family is a fan of Veronica. Galen. Over the years while I was buyer for Borrow Baby Couture she was most responsive to all issues. Recently she helped us obtain a christening dress for a grand... See more
Five ⭐️ for Isabel Garreton and her Team. Excellent customer service. Extremely happy with the quality of the Ivory Silk traditional Christening gown, “top of the line”. Delicate and sophisticated. S... See more
Company details
Information provided by various external sources
Isabel Garretón is a carefully crafted and uniquely designed collection of children's clothing. Conceived over 30 years ago to empower women to break the cycle of poverty for their families.
Contact info
Miraflores Avenue 770, 90731, Los Angeles, United States
- 310-833-7768
- info@isabelgarreton.com
- isabelgarreton.com
4.9
Excellent
258 reviews
No history of asking for reviews
This company hasn't invited their customers, so reviews may not be representative
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Great experience from beginning to end of transaction
I signed up for email notifications and I was notified right when the warehouse sale began so I didn’t not miss out on the opportunity! The website was very easy to navigate! I was so happy for my free shipping! Very excellent experience throughout the whole shopping process.
August 4, 2020
Unprompted review
Great customer service
There was something different about the dress than what showed on the website and they were quick to email me to make sure I still wanted the item. They were helpful and kind
August 4, 2020
Unprompted review
Customer service was great
Customer service was great they called me and answered my questions right away!
July 29, 2020
Unprompted review
Very helpful and efficient
July 27, 2020
Unprompted review
amazing experience
July 24, 2020
Unprompted review
A beautiful treasured heirloom
This little bubble I ordered for my grandsons "after baptism" outfit, is so precious! The attention to detail is wonderful! I can't wait to see him in it!
July 20, 2020
Unprompted review
I bought a christening gown since june…
I bought a christening gown since june 29 and they said it would ship in a 2-3 day range, today is july 12 and I still haven’t received my gown muñy son’s christening was suppose to be last friday and I had to postpone it because of you.
July 13, 2020
Unprompted review
Reply from Isabel Garreton
Dear Mrs Lobeira, Thank you for your message. When placing your order, there is an option to include a date needed and a comment section. In your order both items were blank. Your order was flagged as potential fraud because of the incorrect billing address, our team reached out you via email July 1 as your order was flagged as potentially fraud. We updated the billing details when you emailed back, but again no deadline was mentioned. Because at the time you placed your order the wrong billing information was input, the order entered our system July 2nd when this was corrected. With the 4th of July holiday, your order shipped in 2-3 business days on July 7th via our free shipping option. You were emailed a shipment confirmation when the item shipped, which includes tracking and estimated delivery date, and USPS delivered July 13th. We are sorry to hear that the gown did not arrive in time for your event due to the tight timeline of your order and billing address issue. We hope that the rescheduled event is memorable and special for your family. Wishing you safety and health in these strange times.
Stunning dress and excellent service
June 30, 2020
Unprompted review
Very helpful staff with my questions…
Very helpful staff with my questions over the phone and beautiful product and packaging. Can't wait to see my little one in her dress soon!
June 26, 2020
Unprompted review
So far
So far, I have not received my order or any notice of its shipping.
June 23, 2020
Unprompted review
Reply from Isabel Garreton
Hello Linda,
Per your emails and phone calls with our team, your order shipped on June 23rd the same day of this review and delivered June 26th. If we can help in any way, don't hesitate to reach out to our team. Thank you
Absolutely amazing service
Absolutely amazing service! Was able to set up and appointment for my daughter to try dresses. We had plenty of time, no rushing, and we were able to try on multiple dresses along with accessories to get an accurate look. Lovely experience!
June 19, 2020
Unprompted review
Very very helpful
June 16, 2020
Unprompted review
What wonderful customer service
What wonderful customer service! I was able to expedite this precious romper and matching booties for my baby's baptism and it was so beautiful. It's nice that they make lovely rompers/bubbles for bigger babies unlike other companies who stop at 9m!
June 2, 2020
Unprompted review
Outstanding quality and beautiful…
Outstanding quality and beautiful designs.
May 17, 2020
Unprompted review
Excellant
I mistakenly ordered too many of an item online. I called them and explained the mistake and they changed the order and refunded the difference to my account immediately. Everyone was extremely courteous
May 13, 2020
Unprompted review
Always perfection!
May 8, 2020
Unprompted review
❤️ Love all your dresse!!
April 27, 2020
Unprompted review
Great working with them
Great working with them! They are super attentive and very assuring on the phone!
April 21, 2020
Unprompted review
My sales person was extremely helpful
My sales person was extremely helpful, a joy to work with. I love their products truly unique and beautiful.
April 14, 2020
Unprompted review
Incredible customer service
Incredible customer service! Very happy with my daughters dresses!
April 12, 2020
Unprompted review
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