Isabel Garreton Reviews 258

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

I purchased many of her items over the years for my two daughters, my favorite being matching long linen dresses with long sash for a beautiful bow in back. I held onto these two dresses for 20 years... See more

Rated 5 out of 5 stars

My mother in law owned a Children's shop called Buttercup and Friends in Piermont, New York and carried Isabel Garreton's beautiful clothes. I have 2 children and was delighted to have my childre... See more

Rated 5 out of 5 stars

Our family is a fan of Veronica. Galen. Over the years while I was buyer for Borrow Baby Couture she was most responsive to all issues. Recently she helped us obtain a christening dress for a grand... See more

Rated 5 out of 5 stars

Five ⭐️ for Isabel Garreton and her Team. Excellent customer service. Extremely happy with the quality of the Ivory Silk traditional Christening gown, “top of the line”. Delicate and sophisticated. S... See more

Company details

  1. Children's Clothing Store
  2. Baby Clothing Store
  3. Bridal Shop
  4. Couture Store
  5. Haute Couture Fashion House

Information provided by various external sources

Isabel Garretón is a carefully crafted and uniquely designed collection of children's clothing. Conceived over 30 years ago to empower women to break the cycle of poverty for their families.


Contact info

4.9

Excellent

TrustScore 5 out of 5

258 reviews

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No history of asking for reviews

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Rated 5 out of 5 stars

We got the dress within 2-3 weeks

We got the dress within 2-3 weeks. It was packaged beautifully in its own zipped bag. It fit Wren perfectly - she wears a 6 and the 6 worked. Plenty long for our rather tall girl. Fabric and flowers were lovely. Thank you

February 23, 2022
Rated 5 out of 5 stars

Superb craftsmanship and customer service

The quality of the dresses and customer service can not be beat. We’re so lucky to be able to shop locally at their headquarters and you can feel confident shopping for a special occasion dress for your little one. You will not be dissatisfied with any of the garments or accessories you choose from them.

February 19, 2022
Rated 5 out of 5 stars

Veronica went above and beyond the call…

Veronica went above and beyond the call of duty for me and my daughter. She was very responsive and made several suggestions that really helped me make a better informed decision on my daughter’s Communion dress and size recommendations based on my daughter’s special needs. She answered numerous questions, emailed me with follow up questions and several phone calls. In these times, when a lot of people have seem to have lost their moral compass and just plain respect for one another; I can not say enough about Veronica’s customer service and her coworkers Josh and Jitka. They all have gone above and beyond to make this the easiest experience for a burned out nurse. Thank you all for your help and understanding. Michelle

February 17, 2022
Rated 5 out of 5 stars

When I called about ordering for my granddaughter’s first communion dress....

When I called about ordering for my granddaughter, the gentleman that helped me was so kind and explained everything. He took my order. I have not received it yet, but feel so comfortable about any concerns or questions I might have had and am so excited to get it. I feel comfortable with their customer service just talking to him. Every dress is so beautiful, hard to pick just one.

February 14, 2022
Rated 5 out of 5 stars

Beautiful quality

Beautiful quality. Easy to work with. They called me a couple of times to update me on my order, confirm sizings, and to confirm date needed by.

January 23, 2022
Rated 1 out of 5 stars

Poor customer service on fulfillment and shipping

I placed the order for my daughter’s baptism dress 3 weeks ago and indicated the date of the event, which is fast approaching and still have not received any communication on fulfillment or shipping. I followed up with the company, following the instruction provided and still have not received any updates as to when the order will be shipped. Meanwhile, I have received the order and shipping updates for my other children’s attire. Very poor customer service. I recommend ordering their products from another vendor for better customer service. I have ordered their products from Maisonnette previously, but could not due to limited supply and options.

January 11, 2022
Rated 5 out of 5 stars

“Awesome!!

“Awesome!!! Never had a problem with Isabel Garreton. Always there to help you in case of issues. Thank you.”

January 6, 2022
Unprompted review

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