Isabel Garreton Reviews 258

TrustScore 5 out of 5

4.9

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Rated 5 out of 5 stars

I purchased many of her items over the years for my two daughters, my favorite being matching long linen dresses with long sash for a beautiful bow in back. I held onto these two dresses for 20 years... See more

Rated 5 out of 5 stars

My mother in law owned a Children's shop called Buttercup and Friends in Piermont, New York and carried Isabel Garreton's beautiful clothes. I have 2 children and was delighted to have my childre... See more

Rated 5 out of 5 stars

Our family is a fan of Veronica. Galen. Over the years while I was buyer for Borrow Baby Couture she was most responsive to all issues. Recently she helped us obtain a christening dress for a grand... See more

Rated 5 out of 5 stars

Five ⭐️ for Isabel Garreton and her Team. Excellent customer service. Extremely happy with the quality of the Ivory Silk traditional Christening gown, “top of the line”. Delicate and sophisticated. S... See more

Company details

  1. Children's Clothing Store
  2. Baby Clothing Store
  3. Bridal Shop
  4. Couture Store
  5. Haute Couture Fashion House

Information provided by various external sources

Isabel Garretón is a carefully crafted and uniquely designed collection of children's clothing. Conceived over 30 years ago to empower women to break the cycle of poverty for their families.


Contact info

4.9

Excellent

TrustScore 5 out of 5

258 reviews

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Rated 5 out of 5 stars

The BEST source

Isabel Garreton is the BEST source for lovely dressy clothing for boys and girls.
I am thrilled with all the Christening clothes, Communion and flower girl dresses, and accessories for my little ones. No other brand compares.

It is also wonderful to know that these lovely things which make our special occasions so perfect are made by women who are treated well and
fairly compensated.

September 1, 2021
Rated 5 out of 5 stars

I cannot say enough good things about…

I cannot say enough good things about Isabel Garreton and their customer service! I needed help figuring out the correct sizes and I had somebody email and call me to reach out and help. They sent fabric swatches in a timely manner to help figure out the right selection of dress. On top of that I received the product in immaculate condition carefully steamed covered in fabric! You will not be disappointed!

August 31, 2021
Rated 5 out of 5 stars

Easy to order, great communication and quick shipping

Great selection and easy to order online. Great communication about the status of the order and quick shipping turnaround time. Can't say enough about the quality of the beautiful clothes and am happy to know that purchases help to support the talented women in Chile who sew them.

August 4, 2021
Rated 1 out of 5 stars

Very disappointed in the timing of your sale. One month after receiving a $200 dress

One month after receiving a $200 dress, it is on sale for $60. Bad form. You even share the date the dress is needed when you order. How about sharing information about an upcoming sale with your customers so they can decide whether or not to take a chance the dress will sell out.

August 3, 2021
Unprompted review
Isabel Garreton logo

Reply from Isabel Garreton

Thank you for your feedback, we do email our entire customer list about the upcoming once a year sale as well as post on our social media and our blog, which appeared on the website homepage June 30th. Our warehouse sale is only once a year for in-stock merchandise only. If your item was not in-stock in the exact fabric/size combination at the date of the sale launch, it is not on sale. We certainly try to alert our customers and appreciate your feedback.

Rated 3 out of 5 stars

Sold out items right away

Sold out items right away. Limited inventory

August 3, 2021
Isabel Garreton logo

Reply from Isabel Garreton

Thank you for your feedback, Our warehouse sale is only once a year for in-stock merchandise only and items do sell out in minutes! Regular ordering returns August 10th for all sizes and fabrics.

Rated 5 out of 5 stars

Excellent customer service

Excellent customer service. I was able to buy everything I needed and was refunded promptly for the shipping (add-on order that can ship together). Very satisfied!

August 3, 2021
Rated 5 out of 5 stars

I ordered the satin booties for my…

I ordered the satin booties for my granddaughters christening. They were beautiful and fit perfectly. Also she shipped them out right away and I received them in just a couple days. I would not hesitate to order from her again.

August 1, 2021
Rated 5 out of 5 stars

The christening gown is beautiful

The christening gown is beautiful and it was delivered on time. We had a short deadline, but the were assured that the gown would be on time. Excellent service. I would highly recommend Isabel Garreton.

July 16, 2021
Rated 5 out of 5 stars

Beautiful dress

Beautiful dress! My daughter received lots of compliments and it fit her perfectly. The company made sure we received it by the date we needed it which we really appreciated.

July 8, 2021
Rated 5 out of 5 stars

Baptismal gown

The baptismal gown we ordered for our son was absolutely perfect. He was only one week old and the 0 to 3 month worked well. We couldn’t be happier with everything we’ve ever purchased from this company!

July 7, 2021
Rated 5 out of 5 stars

Great customer service

Great customer service! I ordered a dress and it was not available for the date I needed it for. I received a phone call right away and had two very nice ladies find me an alternate. I’m hoping the new style works on my Granddaughter.
Looking for the two dresses I ordered to come

June 3, 2021
Rated 5 out of 5 stars

Amazing customer service, overnight Sat delivery and beautiful, high quality attire

I cannot sing enough praise for my experience with Isabel Garreton. I was in an urgent need to find a Frist Communion dress for my daughter just two days prior to the event itself. Not only did Isabel Garreton help me find the perfect dress plus shoes, tights and gloves but they also delivered overnight for a Saturday delivery and ensured that I received all that I needed just in time. My daughter who is VERY picky about dresses felt like a true princess and was comfortable as well - she loved her entire outfit. Amazing customer service, overnight Sat delivery and beautiful, high quality attire - thank you Isabel Garreton - I cannot rave more about my positive experience working with you!

May 7, 2021

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