Isadora England Reviews 40

TrustScore 2 out of 5

1.9

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Rated 1 out of 5 stars

This is a scam company, avoid to buy any items from them. They do not do full refund and even when agreeing a partial return, you will not see the money back.

Rated 5 out of 5 stars

Lovely, ethically sourced products. Very friendly and helpful and prompt delivery. Reed diffusers and wax melts smell so much better than any I have bought from shops and the reed diffusers last age... See more

Rated 5 out of 5 stars

Absolutely gorgeous products. After following Isadora England on Instagram, I started by ordering wax melts at first. So many beautiful scents, but the best way to find out my favourites. My top three... See more

Rated 1 out of 5 stars

I ordered a necklace they charged me for 2. I've reached out to them 5 times in 3 weeks. To top it off the product is definitely not what was in description of product. I wouldn't recommend. Ver... See more

Company details

  1. Candle Store
  2. Home Goods Store

Written by the company

For beautiful & ethical gift ideas, look no further! We specialise in making high quality and long lasting soy candles, reed diffusers, and wax melts - all of which are hand poured and expertly blended in our workshop here in Solihull. All our products are vegan, cruelty-free, and presented in recyclable packaging. 10% of our profits go to charity.


Contact info

1.9

Poor

TrustScore 2 out of 5

40 reviews

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1-star

Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

This is a scam company

This is a scam company, avoid to buy any items from them. They do not do full refund and even when agreeing a partial return, you will not see the money back.

April 8, 2025
Unprompted review
Rated 1 out of 5 stars

I ordered a necklace they charged me…

I ordered a necklace they charged me for 2. I've reached out to them 5 times in 3 weeks.
To top it off the product is definitely not what was in description of product.
I wouldn't recommend.
Very poor customer service
Fake product.
Scam

December 23, 2022
Unprompted review
Rated 5 out of 5 stars

Perfect gifts / amazing products

Lovely, ethically sourced products. Very friendly and helpful and prompt delivery. Reed diffusers and wax melts smell so much better than any I have bought from shops and the reed diffusers last ages and ages! Have bought as gifts too and recipients have been so delighted they've then ordered more for themselves. Definitely recommend Isadora for gifts or a great treat for yourself.

March 21, 2021
Unprompted review
Rated 5 out of 5 stars

Wonderful wax melts

I chose three different fragrances of wax melts. All came in individual bags wrapped very well and looked pretty. I have started with Rhubarb and Rose which is very sweet and makes the house smell wonderful. Would highly recommend and can’t wait to try the other fragrances and then the candles

February 28, 2021
Rated 5 out of 5 stars

Rose gold 3 wick candle

Bought the rose gold 3 wick candle in Rhubarb & Rose for a friend’s birthday present and had it delivered directly to her. She was absolutely delighted with it! It came beautifully gift wrapped and she said it smells divine. Thank you so much for an excellent product.

February 21, 2021
Rated 5 out of 5 stars

Brilliant as always.

Lovely scents, beautiful packaging and quick delivery. Personalised note inside the box reminds you that you’re dealing with a small business that really cares about customers.

February 19, 2021
Isadora England logo

Reply from Isadora England

Hi Lisa, thank you so much for reviewing us again! We are thrilled you love the products and packaging so much! Thank you for continuing to support us :)

Lizzie x

Rated 5 out of 5 stars

Well Packaged!

I bought a handful of little wax melts along with a glass burner (for a gift) and they all smell gorgeous! The box arrived well packaged and was a lovely presentation. Thank you, will definitely be purchasing more :-)

February 17, 2021
Rated 5 out of 5 stars

Isadora candle

Candle arrived within 3 days of placing my order. Packaged beautifully and the product was just as pretty as the images suggested it would be!

February 14, 2021
Rated 5 out of 5 stars

A luxury product

A luxury product, packaged beautifully and gives any high end candle a run for their money. Scents are superb and really brighten any room. Great for presents, great for yourself and great value.

February 12, 2021

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