Very poor service
Good products and rates 4 stars, but due to the very poor service provided by the owner, Isfjord Premium Arctic Spirits hits only 2 in total.
If you have a question before placing an order, expect several weeks for a reply by email, if you’re even lucky enough to receive one. Seems like, only the direct orders get a quick reply.
As a distributor of high quality spirits throughout Europe, I had an interest in the Isfjord products and before placing an order, I had a few questions regarding the use of water from the glaciers of Greenland.…..I’ve never received an answer, despite several inquiries.
In a highly competitive business, I can only wonder why.
Reply from Isfjord
Hello Glen Jacobs
Sorry to hear that you never got an answer for your question, can you please let me know to what address you have sent your e-mail and for what website/store you have got the Isfjord gin?
We always answer question about our products.
Kind regards
Morten Kelsen
/owner and founder of Isfjord
Hello Glen Jacobs
I have not heard anything form you since this update, so I can it must be a mistake to blame ISFJORD for this, otherwise you can contact me on e-mail hello@isfjord.com
/Morten Kelsen