After trying to chat with their bot, with no avail, I saw that it was free to pick up. I arrived there and initially it was okay. Until I got to the counter. The attendant was rude and arrogant.... See more
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Excellent fast service.Instant reply for any query on whatsapp. Specially for international customers that calm , humble and friendly counsellor named Ash helps you all the time by sending more detai... See more
Company replied
Where do I start? Such a great company and communication is on point. They respond to questions within minutes and delivery always turns up next day 100% recommended I can vouch for Ash on WhatsApp.... See more
Company replied
The order arrived with many items substituted for alternatives. Other items were not in stock and they calculated the refund wrong. Emailed them at end of December and again more recently. So far no r... See more
Company replied
Company details
- Cell Phone Accessory Store
- Battery Store
- Drives and Storage Service
- Telecommunications Service Provider
Written by the company
Mobile Phone Parts & Accessories Wholesale Supplier. iShine is one of the leading companies in the mobile phone parts and accessories, replacement parts supplier in the UK. The company also holds the stock of Samsung, Huawei, and Apple genuine and replacements parts in the UK. The company offers premium quality products at the market competitive prices. Happy to help you, from Start to End: our company feels proud to offer unparalleled customer care services. If the customer needs any help before purchasing. Just simply stay in touch with a team of experts and they will guide you in a better way. Our experts will be happy to help you even aftersales until the product is dispatched.
Contact info
Westbury Road 2A, E7 8BU, London, United Kingdom
- +44 (0) 20 8519 2161
- sales@ishine-trade.com
- ishine-trade.com
2.9
Average
127 reviews
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
very reliable
very reliable, Ash goes the extra mile to make sure everything is perfect, continuous customer as great service
March 23, 2022
Unprompted review
Normally get what I need for my shop…
Normally get what I need for my shop and they are very easy to get a response from them. Would recommend them to a colleague.
March 23, 2022
Unprompted review
Great service I get it next day and Ash…
Great service I get it next day and Ash is very helpful and if there’s many problems she’s always sorting it out for me.
March 23, 2022
Unprompted review
Every time I order the delivery is with…
Every time I order the delivery is with me next day. The customer service is impeccable and Ash always keeps me up to date with money saving offers. I don’t go anywhere else for my business now. These guys are simply the best and all you need
March 23, 2022
Unprompted review
Absolutely top class service
Absolutely top class service. Speedy delivery and rapid customer service response. Very impressed with the products. Highly recommended.
March 23, 2022
Unprompted review
Really helpful, High Quality product - Ideal company to work with.
Honest, Hardworking, Reliable people with genuinely good quality products.
Never had any problems, when the online payment tools aren't working, I make PayPal or BACs payments, their after sales team is perfect, they are attentive and helpful through WhatsApp as well. Couldn't ask for more really.
March 23, 2022
Unprompted review
Excellent seller
Fast delivery, perfect packaging and delivery in general. Great, legitimate seller. Definitely recommend and will buy again
December 7, 2021
Unprompted review
Highly recommended
I’ve been working with Ash from iShine-trade, Amazing customer service, always happy to help out with any questions or enquiries. Delivery always arrives next day! Can definitely recommend.
December 1, 2021
Unprompted review
Amazing company to deal with ive…
Amazing company to deal with ive ordered alot from this company happy to help in anyway they can brilliant customer service helpful and best of all next day delivery.
December 1, 2021
Unprompted review
Delivery in less than 12 hours
Delivery in less than 12 hours. Fast service and good quality LCDs. Will be placing more orders with iShine.
November 16, 2021
Unprompted review
Great customer service and order…
Great customer service and order arrived well packed the next day!
September 19, 2021
Reply from iShine Trade
We really appreciate that you took a time out to leave us such nice comments. Our company values put customer satisfaction as top priority and we are committed to providing high quality products with a great service.
These are really friendly and they help…
These are really friendly and they help me out all the time I order every week from these and I Sean himself sorts my order out he is a really nice bloke and really helpful
August 1, 2021
Reply from iShine Trade
We really appreciate that you took a time out to leave us such nice comments. Our company values put customer satisfaction as top priority and we are committed to providing high quality products with a great service.
Great pricing and great service
Great pricing and great service. Stock always delivered on time. Highly recommend
July 28, 2021
Unprompted review
Reply from iShine Trade
We really appreciate that you took a time out to leave us such nice comments. Our company values put customer satisfaction as top priority and we are committed to providing high quality products with a great service.
Quickly to request e good buyers
July 19, 2021
2nd order wrong again. Waste of time
This is the second time my order has been messed up. Order stuff and pay for it and then find out they either don't have it or put something in place. They would rather credit you then refund you. Last order I got a refund but still have stuff I did not ask for. Who would like a 12.9 hot pink 2020 case??? I looked at it weeks ago and not logged into there account and all of a sudden I have it. You can be on there website and not logged in and they phone you up asking what they can do for you and have you got a order. Order today and get £5 off. Also free postage is not free. It says £300 free postage, but that is ex vat. My 1st order was £370 and then had to pay postage.I would have to post it back at a cost to myself and they then will send replacements. That means I pay twice for shipping and no reimbursement. I'm done with this company, going back to my normal supplier. Thanks for the messing around.
June 19, 2021
Good first ordering experience
Good first ordering experience, Delivered next day and well packaged, Goods all correct and function correctly. No issues and will definitely use again, Prices are very good.
May 28, 2021
Reply from iShine Trade
Dear keith,
Thank you for your detailed feedback. We try and provide the highest possible quality of parts and services and appreciate your feedback.
Many Thanks
Great service and great products
May 28, 2021
Reply from iShine Trade
Dear Chef,
Thank you for your detailed feedback. We try and provide the highest possible quality of parts and services and appreciate your feedback.
Many Thanks
Great service as always
Great service as always, order at 15.10 on the way by 16.00 and great prices
May 21, 2021
Reply from iShine Trade
Dear Tim,
Thank you for your detailed feedback. We try and provide the highest possible quality products and services and appreciate your feedback.
Many Thanks
Reply from iShine Trade
Dear Luke
Thank you for your detailed feedback. We try and provide the highest possible quality of parts and services and appreciate your feedback. Its always a pleasure working with you.
Many Thanks
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