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Islander UK Reviews 2,567

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TrustScore 5 out of 5

5.0

Handbags Shop
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Review summary

Created with AI, based on recent reviews

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their exceptional helpfulness, friendliness, and engaging personalities, making the entire process enjoyable and comfortable. People are delighted with the high quality of the products, often creating beautiful and unique bags that serve as perfect souvenirs. The overall user experience is frequently highlighted as fun, relaxed, and easy to follow, with many appreciating the clear explanations and assistance provided. The various locations are also well-regarded, with consumers finding them charming and conveniently situated. However, some customers also noted a minor inconvenience regarding waiting areas, particularly for those who struggle with standing, as there wasn't always a place to sit while waiting for the workshop to begin.

What people talk about most

Staff

Reviewers consistently express satisfaction with the staff, highlighting their helpfulness, friendliness, and... See more

Product

Clients share positive opinions on product. Customers consistently praise the bags, describing them as cute,... See more

User experience

Users describe positive interactions with the experience. Customers consistently highlight the fun, engaging,... See more

Location

People report positive experiences with the various locations. Many customers found the Edinburgh locations,... See more

Quality

Customers consistently note positive experiences with quality. Many reviewers were very happy with their... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I had a great experience at the Islander workshop! There were so many different options to choose from and you could upgrade your bag if you wished with no fuss. Isaac was friendly and made the buildi... See more

Rated 5 out of 5 stars

This was such a fun experience and completely worth the cost! The bags were so cute and making them was fun and not that difficult! Charlotte and Ellie helped us and they were both so sweet and the vi... See more

Rated 5 out of 5 stars

My girlfriend and I were visiting Edimburgh and find our about this workshop before travelling. We looked at the colour and bag options in advance but there's plenty of time in the workshop to choos... See more

Rated 5 out of 5 stars

Such a fun experience and my purse turned out amazing! Wonderful staff and the workshop ran right on time which made it easy to plan our day.

Company details

  1. Handbags Shop
  2. Shoe Store

Written by the company

Islander® is an Edinburgh-based brand specialising in footwear and accessories. We create distinctive, beautifully crafted designs for men and women using Scotland’s finest Harris Tweed®. We have seven stores in Edinburgh, and one in St. Andrews. Please see a list of our locations below. Islander Flagship - 95 West Bow, EH1 2JP Islander Workshop - 42 Candlemaker Row, EH1 2QE Islander 54 - 54 Candlemaker Row, EH1 2QE Islander Cafe - 37 Marshall Street, EH8 9BJ Islander Canongate - 6 Sibbald Walk, EH8 8FT Islander Arches - Arch 10, East Market St, EH8 8FS Islander Stockbridge, 63 Raeburn Place, EH4 1JF Islander St Andrews - 120 Market St, KY16 9PD. The Islander Handbag Experience offers customers to create their very own bespoke Islander Satchel, during our 1-hour workshop, now open 5 locations in Edinburgh: Islander Workshop - 42 Candlemaker Row, EH1 2QE Islander 54 - 54 Candlemaker Row, EH1 2QE Islander Cafe - 37 Marshall Street, EH8 9BJ Islander Canongate - 6 Sibbald Walk, EH8 8FT Islander Arches - Arch 10, East Market St, EH8 8FS And also in St Andrews.

Contact info

5.0

Excellent

TrustScore 5 out of 5

3K reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

So fun!

Bag making was fun and not too difficult , I recommend! Isaac the workshop host was a diva and super helpful too!

April 26, 2026
Unprompted review
Rated 5 out of 5 stars

Great experience

Chris Connor and Mia were excellent. Great class, entertaining and lots of options to make a beautiful bag.

April 26, 2026
Unprompted review
Rated 5 out of 5 stars

Beautiful bag making experience!!!!!

Beautiful bag making experience!!!!!
So, from walking in to making the bag, the staff and whole atmosphere was fun, enjoyable and altogether lovely to do with family and friends.
The amount of different styles, colours, plus extras available will suit every taste.
The staff member running the making experience was very helpful and understanding to everyone's timings to obtain all required.
Enjoy!!!!!!!

April 25, 2026
Unprompted review
Rated 5 out of 5 stars

Fantastic experience at Islander uk…

Fantastic experience at Islander uk today! Chris was our instructor and he was superb! Witty, down to earth and engaged with the group. Clear explanations, happy to help and support!
A must for any bag lover💙💙💙💙

April 25, 2026
Unprompted review
Rated 5 out of 5 stars

A terrific experience overall

A terrific experience overall! Jean ran our workshop with Connor & Kayla supporting and they were great throughout. Jean was super reassuring and patient with our group as most of us were overwhelmed with all the lovely choices!

April 25, 2026
Unprompted review
Rated 5 out of 5 stars

M first time creating my own purse

M first time creating my own purse! Blair and Heather were wonderful, kind, funny and super professional. Their knowledge made this process super easy! Always ready to help when I became stuck! Look them up and enjoy the class! So fun!

April 25, 2026
Unprompted review
Rated 5 out of 5 stars

a must do

this was a lovely experience i have been looking forward for this for months Jane was very friendly and was so supportive this is a must for any trip to edinburgh

April 25, 2026
Unprompted review

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