This company is a big scam. Bought a replacement headgear advertised as large; it was ridiculously tiny. No response to our inquiry for 2 weeks. Then we get finally receive an email: ‘No return;... See more
Company replied
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This company is a big scam. Bought a replacement headgear advertised as large; it was ridiculously tiny. No response to our inquiry for 2 weeks. Then we get finally receive an email: ‘No return;... See more
Company replied
I emailed them to ask if they preferred appointments or walk ins: Justin responded that both options were allowed, so I called for an appointment. The receptionist put me on hold three times trying... See more
iSleep goes above and beyond! The showroom is beautiful - one would expect to be purchasing a luxury vehicle when you step inside - not breathing apparatus! The staff is courteous, helpful, and profe... See more
I was very apprehensive with the whole CPAP procedure but Desiree and Vanessa and William walked me through each step and followed up like champs. Desiree guided me through the medical RX and machine... See more
Sleep better, live better! iSleep offers fast, simple, and affordable home sleep apnea testing.
142 Bell Street , 89503, Reno, United States
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 33% of negative reviews
Typically replies within 24 hours
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The device was easy to use and comfortable on my body to sleep on it didn't interfere with my rest
They were very interested in me getting results quickly also very curious staff
No detailed instructions on how to apply mask. Nasal mask initially sent did not sit well and make a tight fit. Not a good process at all.
I have had great customer service and I have also gotten what I needed to get.
Companies selling CPAP equipment should be barred from performing sleep studies. I wear a device that tracks my wake events nightly and average 1.2 events per hour, which directly correlates to my previous sleep studies that indicate 1-3 event per hour compared to the 22+ wake events per hour that was claimed in "my results". There are also numerous accounts from people online who wear the same device I do that have had sleep studies which matched what the device reports almost identically.
I do not snore, this can be confirmed with anyone I have spent the night with, as well as the app on my phone that records snoring/sleep talking. But yet "my results" claimed I snored practically all night.
Crazy how I can have wake events and snoring detected during the first 2 hours of the test while I was wide awake and having trouble falling asleep because the equipment was uncomfortable.
The person on the phone was already starting her pitch on CPAP equipment right after she told me "my results" were positive.
I feel bad for the drivers who are sent here contractually from their company, and you should be ashamed of yourselves.
The CPAP I got isn't half the hassle I thought it would be. In fact, I don't mind using the mask at all. It's comfortable and doesn't interfere with e falling or remaining asleep. I now have fewer than one apneic event per hour.
Right now my machine is not recording exactly the time of use in my MyAir app.
Very easy to order. Detailed explanations and instructions. Awesome turnaround time to get report.
This company took forever to get back to me! It’s ridiculous especially when I’m trying to test to start work with a job ASAP. I left 3 voicemails the first time I had to test and had to get my recruiter to contact them so that they could contact me! AND the same thing happened the next time I tested. Very disappointed but I’m very grateful to the girls that did call me back and help me with the process. Thank you ladies!
I order machine just for them to tell me that my machine ain’t in the system.. I need to update my Dot and they got me a LT a stand still all because of something on they behalf…!!!
No matter how frustrated I was she was calm with good attitude.
When I questioned my results the lady started to get irritated. I was told I had light moderate. So I was told I needed a cpap because D.O.T. requires it. And proceeded to tell me about the bundle they offer.. I scheduled another test because I know I don't have sleep apnea..
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