Islingtonmotorgroup Reviews 

I had a very positive experience with Islington Motor Group Bath, where I recently took my new MG IM6. The service from start to finish was professional, efficient and of a very high standard.

A special thank you to Eva from the Aftersales team, who provided absolutely excellent customer service. She was extremely professional, helpful and friendly, with great communication throughout. Everything was clearly explained, and I genuinely felt that my concerns were taken seriously and handled with care.

This is exactly how professional aftersales service should be, especially when dealing with a new car. Thank you, Eva, for all your help, commitment and professionalism. I would definitely recommend Islington Motor Group Bath.

Really first class service from Rhys who totally understand my brief for what I was looking for (very low mileage, hybrid, a bit smart, lots of tech) and I was sold as soon as I saw my now car.
Lots of excellent communication and a smooth process from start to finish. Rhys was a pleasure to work with, very professional and knowledgeable
My car is wonderful, I'm so pleased with it.
Thank you!

First things first, at a face to face level their service is sound; this is the reason I rate 2 stars as opposed to 1.

My experience after part exchanging my car to them however, was extremely poor. Having been inforned face to face they would only accept it on the basis my part exchanged car was to be scrapped, they have not actually scrapped it.

I can see that the MOT on the car has been renewed, so not only have they not honoured their end of that deal, they have also left me financially disadvantaged as their customer - seemingly having sold the car on for a bit more cash after misleading me to believe it was worth scrap. I thought Islington was a very reputable dealer, having bought two cars from them already, but the second car will be my last as I no longer see them as a trustworthy car dealership

I have been using Islington Motor Group for 20 years. Never had a problem. They are competent, reliable, friendly, polite and always helpful.
Car always comes back from service washed and hoovered inside.
Very happy with them.

Even though they were busy and were not notified of my car being recovered there they had my car seen, diagnosed and repaired in no time at all, can not fault the customer service and response time made a stressful experience smooth and easy thank you to teresa and the repairs/service team can’t tell you how much you have helped me.

As an MG owner from Swindon, I came to Islington Motor Group for an interim service after disappointing experiences with my local MG dealership. From the first contact, their team impressed me with their professionalism, expertise, and genuine care.

The attention to detail and technical knowledge displayed during my interim service was truly exceptional. They didn't just complete the service checklist - they thoroughly inspected my MG and ensured everything was performing optimally. Their work has completely restored my confidence in both my car and the MG brand.

What really sets them apart is their customer-focused approach. It's clear their management has built a well-organized operation that actually prioritizes customer satisfaction - something I've rarely found elsewhere.

While the journey from Swindon isn't the most convenient, the quality of service makes it absolutely worthwhile. I'll definitely return for future servicing needs and wouldn't hesitate to recommend Islington Motor Group to any car owner seeking top-quality maintenance.

In a world where good service is becoming rare, it's refreshing to find a garage that still delivers excellence. Five stars without hesitation!

Recently have dealt with their Westbury Ford branch and have to say that it was, probably, the best car buying experience I have ever had (and I have had more than a few).
I live many miles from them and thus had to rely upon the salesperson, Rhys, to describe the car and provide its history, I trusted what he said (really unlike me as several very bad experiences in the past year), paid a small, refundable, deposit and travelled to see the car a few days later.
It was everything I had hoped it would be and maybe exceeded his description. He took a great deal of time with me going through all of my queries and a deal was struck. I later found out he had come in for my visit on his day off, brilliant.
Picked the car up yesterday, all of the work promised had been done and it looked amazing. Had a great drive home and am sat typing this whilst looking at it gleaming in the sun, to say I am delighted would be a massive understatement.
Thank you Rhys and the team at Westbury Ford for restoring my faith in car salespeople and dealerships.