isolés Reviews 

726
TrustScore 3 out of 5

2.9

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Rated 3 out of 5 stars

Fast delivery - very good. When selling Isolés products from Denmark (the 'from' address was Vejle) to Danish addresses there should be an option to buy in DKK instead of EUR because banks are addi... See more

Rated 3 out of 5 stars

Sometimes the product wears out too fast. Who would expect a base layer to start tearing after the very first usage? Jacket came with a hole on the back which could barely be noticed, and I didn’t unt... See more

Rated 1 out of 5 stars

I recently ordered an item off Isoles, which i have done a number of times before. This was the first time I have had to use their returns process. I returned a unworn item with tags still in pl... See more

Company replied

Rated 4 out of 5 stars

Beautiful styling, very well made product. I like my Long Sleeved jersey very much. The fit is interesting as not as "small" as advertised. My measurements 190cm, 80kg, 103cm chest. suggested XL, yet... See more

Company details

  1. Activewear Store

Information provided by various external sources

isolés is about that feeling we all have as cyclists, those moments in a ride when we can reflect inwards, meditate on what it means to be a part of something much bigger, but still individual.


Contact info

2.9

Average

TrustScore 3 out of 5

726 reviews

5-star
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1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Hasn’t replied to negative reviews

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2.9

All reviews

(726)

1 review in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Quick delivery

Quick delivery, nice product.

December 1, 2020
isolés logo

Reply from isolés

Hi Gitte,

Thank you for your kind review. It's much appreciated.

Enjoy the road.
isolés

Rated 5 out of 5 stars

Great bib horts

Just bought two pairs of shorts, and having received a superb jersey a few months ago, the quality was as exceptional as I’d hoped. Look great, compression fit, but most importantly the pad is the best I’ve ever sat on. I’ve got lots of Rapha, La Passione, Castelli, but this Isole kit is better than any of them. Very impressed, as you might have guessed.

December 1, 2020
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Reply from isolés

Hi Mr. Cresswell,

Thank you for your kind review. It's much appreciated.

Enjoy the road.
isolés

Rated 5 out of 5 stars

1st Purchase at Isoles

Fast dispatch,good packaging,great products.im a satisfied 1st time customer of isoles!

November 30, 2020
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Reply from isolés

Hi Mohd,

Thank you for your kind review. It's much appreciated.

Enjoy the road.
isolés

Rated 1 out of 5 stars

I contacted them several times by email…

I contacted them several times by email for clarification on sizes and they never replied

November 28, 2020
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Reply from isolés

Hi Christian.

Sorry to hear so.
We always respond to all mails within 24h.

So feel free to send it to:
info@isoles.cc

Best regards.
isolés

Rated 1 out of 5 stars

Disappointing

The bib tights are a bit too big even though i chose the large size in accordance with the size guide. The socks I purchased had a hole in the toe area after one 2hour cycle. Very disappointed, particularly given the prices of the items.

Kevin

November 25, 2020
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Reply from isolés

Hi Kevin.

Sorry to hear about your experience about our products.
Remember you can return the products for free and your are free to reach out to our customer service at info@isoles.cc to solve the issue.

Best regards
isolés

Rated 5 out of 5 stars

Excellent as always

Delivery in 24 hours. The kit is always superb.

November 21, 2020
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Reply from isolés

Hi J Merchant,

Thank you for your kind review. It's much appreciated.

Enjoy the road.
isolés

Rated 5 out of 5 stars

Great customer service.

Great customer service.

Super fast shipment.

Great quality and very comfortable clothes.

November 18, 2020
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Reply from isolés

Hi Jakub,

Thank you for your kind review. It's much appreciated.

Enjoy the road.
isolés

Rated 5 out of 5 stars

Lovely

2nd order from Isoles, absolutely amazing quality and service. My new favourite cycling brand! I'm 80kg and 181cm tall and the medium fits me perfectly.

November 12, 2020
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Reply from isolés

Hi Drake,

Thank you for your kind review. It's much appreciated.

Enjoy the road.
isolés

Rated 5 out of 5 stars

Super fast delivery.

Super fast delivery.
Very good gilet. Fit like a glove

November 9, 2020
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Reply from isolés

Hi Mario,

Thank you for your kind review. It's much appreciated.

Enjoy the road.
isolés

Rated 5 out of 5 stars

Very good materiale

Very good materiale. Tage best Cycling clothes i have ever have.

November 4, 2020
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Reply from isolés

Hi Daniel.

Thank you for your kind review. It's much appreciated.

Enjoy the road.
isolés

Rated 5 out of 5 stars

Great webside

Great webside, great product - i dont were anything else. A bit expensive - but thats the Way it is. Quick delivery, nothing negative to add

November 3, 2020
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Reply from isolés

Hi Simon,

Thank you for your kind review. It's much appreciated.

Enjoy the road.
isolés

Rated 5 out of 5 stars

best.

best cycling stuff

November 3, 2020
isolés logo

Reply from isolés

Hi Andre,

Thank you for your kind review. It's much appreciated.

Enjoy the road,
isolés

Rated 5 out of 5 stars

Exceptional quality cycling clothing…

Exceptional quality cycling clothing from Isolés. Absolutely love the new Vincent Winter jersey in red and the Ernest Padded Deep Winter jacket. The cut of the jackets is great and textile quality is also superb. Unique and classy designs.
Already worn the Vincent jersey on a ride at 8ºC. Nicely warm with a base layer but still breathable.
Delivery to the UK was quick. Dispatched day after ordering then arrived the day after with DHL Express.
Customer service is also impeccable. They have trusted customer reviews for a reason! You won't be disappointed. Thanks Isolés you have a new fan.

October 26, 2020
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Reply from isolés

Hi Justin,

Thank you for your kind review. It's much appreciated.
We are happy to hear all of it.

Enjoy the road.
isolés

Rated 5 out of 5 stars

Awesome cycle clothing

Cycling clothing in the highest quality. So Happy for my purchase. Keep up the good work.

October 14, 2020
isolés logo

Reply from isolés

Hi Christian,

Thank you for your kind review. It's much appreciated.

Enjoy the road.
isolés

Rated 5 out of 5 stars

Quick service

Quick service, Got my packed 2 days after ordering. My absolut favorit.

October 14, 2020
isolés logo

Reply from isolés

Hi Klaus,

Thank you for your kind review. It's much appreciated.

Enjoy the road.
isolés

Rated 5 out of 5 stars

Excellent service

October 13, 2020
isolés logo

Reply from isolés

Hi RW

Thank you for your kind review. It's much appreciated.

Enjoy the road.
isolés

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