IsraelPharm Reviews 3,604

TrustScore 4.5 out of 5

4.7

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, noting its quick and efficient nature, even during challenging times. Many highlight the significant savings on medication costs compared to other options, making essential products more affordable. The delivery service is frequently commended for its promptness and secure packaging, with many receiving their orders sooner than expected. However, some customers also noted occasional issues with product expiration dates, finding them shorter than anticipated or similar to previously purchased items. A few people experienced delays with refills or confusion regarding their orders, including instances of incorrect quantities or changes in shipping partners.

What people talk about most

Delivery service

People report positive experiences with delivery service. Many customers praise the quick delivery times,... See more

Order

Reviewers mention positive feedback about their orders. Many customers appreciate the promptness of order... See more

Service

Customers had positive experiences with service. Reviewers consistently praise the efficiency,... See more

Product

Clients share positive opinions on product quality and effectiveness. Many reviewers are consistently happy... See more

Price

Users describe positive interactions with price, consistently highlighting significant savings compared to US... See more

Based on these reviews

Rated 5 out of 5 stars

I’m probably a bit jaded for I have been an Israel Pharmacy customer for very many years! The service is great even in troubling times,quick & efficient. The price for what I use is terrific,a name... See more

Company replied

Rated 5 out of 5 stars

the website is easy to use and the information is thorough. I find using generics is the way to go given how the pharmacy like protecting patents here in the USA. Customer service is always very helpf... See more

Company replied

Rated 5 out of 5 stars

My husband was diagnosed with Congestive Heart Failure—his prescription costs were a new experience for us—-much more expensive than anticipated! A neighbor referred us to Israelpharm to help with... See more

Company replied

Rated 5 out of 5 stars

It was about time that Israel Pharm would improve the shipping time of meds and start charging utilizing credit cards, rather than "paying with personal checks, only ", unnecessary delaying getting... See more

Company replied


Company details

  1. Online Prescription Medication Vendor

Written by the company

IsraelPharm is a fully licensed, online prescription service with 15-plus years of experience in this industry. To date, we have served nearly 50,000 customers and shipped over 100,000 brand and generic prescription medications worldwide. We are a big-hearted, customer-focused group of professionals who truly care about the health and well-being of those that we serve. All of our products have met the strict controls that apply to pharmaceuticals in Israel. We only dispense drugs under the supervision of a registered pharmacist inside our licensed pharmacy. We require proper prescriptions from licensed physicians and only dispense in the quantities and strengths the physician has authorized. All of our drugs are listed in the Israeli National Drugs Registry, and our premises are inspected regularly and thoroughly to ensure that stocks on our shelves are safely stored, in date, and permitted.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

4K reviews

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Rated 5 out of 5 stars

No need to shop in USA for drugs

the website is easy to use and the information is thorough. I find using generics is the way to go given how the pharmacy like protecting patents here in the USA. Customer service is always very helpful. I’ve saved many $$ over the years

April 14, 2026
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Reply from IsraelPharm

We're delighted to hear that our IsraelPharm website is easy to use and that the information is thorough. We appreciate that the customer experience team has been helpful and that you've saved money over the years. Thank you for your positive feedback.

Rated 5 out of 5 stars

Efficient handling even in the midst of…

Efficient handling even in the midst of war conditions.

March 24, 2026
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Reply from IsraelPharm

We appreciate your feedback regarding your experience with IsraelPharm and are glad you found our handling efficient, even during such challenging times. Thank you for being so supportive.

Rated 5 out of 5 stars

Always sent. name is always sent.

Brand name is always sent.

April 14, 2026
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Reply from IsraelPharm

We're pleased to hear that you always acknowledge receiving the brand-name product purchased via IsraelPharm. We appreciate your positive feedback.

Rated 5 out of 5 stars

I am grateful to be able to afford my…

I am grateful to be able to afford my medicine thanks to Israel Pharm. I saved a significant amount of money. It also arrived in a reasonable amount of time.

April 13, 2026
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Reply from IsraelPharm

We're happy to hear that you were able to save money and receive your medicine promptly, shopping with IsraelPharm. We appreciate you taking the time to share your positive experience.

Rated 5 out of 5 stars

Ordering medicine

When I order my medicine, it is easy to do.

March 23, 2026
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Reply from IsraelPharm

We're glad that ordering your medicine with IsraelPharm is easy. Thank you for your positive feedback; we appreciate the time you took to share it.

Rated 5 out of 5 stars

Overall

Overall, after some worrying about my order, everything turned out fine. 2 things: I requested a phone call many times and never got one. And package just a little more securely. But in the end, thank you.

April 13, 2026
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Reply from IsraelPharm

We're delighted to hear that everything went smoothly with your order. Our records indicate we did try to reach you and left you a few messages. Apologies that you did not receive them. Thank you for your feedback.

Rated 5 out of 5 stars

Price was charged as advertised

Price was charged as advertised, no gimmicks. Tariff was announced up front, included on invoice. Delivery was only a couple days out.

March 23, 2026
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Reply from IsraelPharm

We're pleased to hear that the pricing and tariff were clear and that you received your IsraelPharm delivery quickly. Thank you for your positive feedback!

Rated 5 out of 5 stars
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Reply from IsraelPharm

We're pleased to hear that you found the search for Synthroid via IsraelPharm straightforward and easy. Thank you for sharing your experience with us; we appreciate your feedback!

Rated 5 out of 5 stars

Great Service

Easy to order and item arrived sooner than I expected.

April 11, 2026
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Reply from IsraelPharm

We are so glad the ordering process with IsraelPharm was simple and your order arrived quickly! Thank you for your positive feedback; it means a lot to us.

Rated 5 out of 5 stars

The ease of ordering and the…

The ease of ordering and the responsiveness of customer service.

April 10, 2026
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Reply from IsraelPharm

We appreciate you sharing your feedback! We're so glad the ordering process with IsraelPharm was easy, and our customer service was helpful for you.

Rated 5 out of 5 stars

Delivery was timely

Delivery was timely. Easy to ordee

April 4, 2026
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Reply from IsraelPharm

We're delighted to hear that your IsraelPharm order arrived on time and was easy to place. We appreciate your feedback and thank you for your time.

Rated 5 out of 5 stars

Had no problems

Had no problems. Very happy with the service and speed of delivery.

April 6, 2026
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Reply from IsraelPharm

We're pleased to hear that you had a positive experience shopping with IsraelPharm! Thank you for your kind words regarding our service and delivery speed.

Rated 5 out of 5 stars

Great service!

Easy to order, excellent communication from ordering to receipt and speedy service 😊

April 7, 2026
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Reply from IsraelPharm

We're so delighted that ordering with IsraelPharm was easy, and our communication and speedy service met your expectations. We appreciate your positive feedback!

Rated 5 out of 5 stars

Fast delivery!

Fast delivery!! Thks Israel Pharma!!

April 6, 2026
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Reply from IsraelPharm

We're happy to hear that you received your IsraelPharm order quickly! Thank you for your positive feedback; it means a lot to us.

Rated 5 out of 5 stars

The product has always been received in…

The product has always been received in a timely manner. Once when I asked for several months of medicine simultaneously, they called to say that some of the meds would have to be after their expiration date and suggested I wait for a fresh batch. I did. Impressive

April 2, 2026
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Reply from IsraelPharm

We appreciate you taking the time to share your feedback. We're happy to hear that you've consistently received your IsraelPharm orders promptly.

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