IsraelPharm Reviews 3,606

TrustScore 4.5 out of 5

4.7

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Review summary

Based on reviews, created with AI

Reviewers overwhelmingly had a great experience with this company. Customers consistently praise the excellent service, noting its quick and efficient nature, even during challenging times. Many highlight the significant savings on medication costs compared to other options, making essential products more affordable. The delivery service is frequently commended for its promptness and secure packaging, with many receiving their orders sooner than expected. However, some customers also noted occasional issues with product expiration dates, finding them shorter than anticipated or similar to previously purchased items. A few people experienced delays with refills or confusion regarding their orders, including instances of incorrect quantities or changes in shipping partners.

What people talk about most

Delivery service

People report positive experiences with delivery service. Many customers praise the quick delivery times,... See more

Order

Reviewers mention positive feedback about their orders. Many customers appreciate the promptness of order... See more

Service

Customers had positive experiences with service. Reviewers consistently praise the efficiency,... See more

Product

Clients share positive opinions on product quality and effectiveness. Many reviewers are consistently happy... See more

Price

Users describe positive interactions with price, consistently highlighting significant savings compared to US... See more

Based on these reviews

Rated 5 out of 5 stars

I’m probably a bit jaded for I have been an Israel Pharmacy customer for very many years! The service is great even in troubling times,quick & efficient. The price for what I use is terrific,a name... See more

Company replied

Rated 5 out of 5 stars

the website is easy to use and the information is thorough. I find using generics is the way to go given how the pharmacy like protecting patents here in the USA. Customer service is always very helpf... See more

Company replied

Rated 5 out of 5 stars

My husband was diagnosed with Congestive Heart Failure—his prescription costs were a new experience for us—-much more expensive than anticipated! A neighbor referred us to Israelpharm to help with... See more

Company replied

Rated 5 out of 5 stars

It was about time that Israel Pharm would improve the shipping time of meds and start charging utilizing credit cards, rather than "paying with personal checks, only ", unnecessary delaying getting... See more

Company replied


Company details

  1. Online Prescription Medication Vendor

Written by the company

IsraelPharm is a fully licensed, online prescription service with 15-plus years of experience in this industry. To date, we have served nearly 50,000 customers and shipped over 100,000 brand and generic prescription medications worldwide. We are a big-hearted, customer-focused group of professionals who truly care about the health and well-being of those that we serve. All of our products have met the strict controls that apply to pharmaceuticals in Israel. We only dispense drugs under the supervision of a registered pharmacist inside our licensed pharmacy. We require proper prescriptions from licensed physicians and only dispense in the quantities and strengths the physician has authorized. All of our drugs are listed in the Israeli National Drugs Registry, and our premises are inspected regularly and thoroughly to ensure that stocks on our shelves are safely stored, in date, and permitted.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

4K reviews

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Rated 5 out of 5 stars

So easy to work with

You are so easy to work with - always so sweet and professional in communication. Thanks for all you do!!

March 31, 2026
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Reply from IsraelPharm

We're delighted to hear that you find IsraelPharm easy to work with and appreciate our sweet and professional communication from our team. Thanks so much for your kind words and continued support!

Rated 5 out of 5 stars

Very comfortable with the product and the company.

I have been using Enovid for 3+ years as one of several methods of COVID prevention. IsraelPharm is very prompt in sending my order, and it is always wrapped very securely.
A very trustworthy group!

March 31, 2026
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Reply from IsraelPharm

We appreciate you taking the time to share your long-term experience using No Wonder and our services at IsraelPharm. We're happy to hear that our prompt service and secure packaging meet your needs. Thank you for your trust and continued loyalty!

Rated 5 out of 5 stars

Great service and the customer care…

Great service and the customer care team did all that I asked of them.

March 31, 2026
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Reply from IsraelPharm

We're happy to hear that our customer care team at IsraelPharm provided you with great service and met your expectations. Thank you for your positive feedback!

Rated 5 out of 5 stars

Great Product!

Easy to order and received in a timely manner. Since using Enovid i haven't had a cold or flu for years.

March 31, 2026
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Reply from IsraelPharm

We're glad you find ordering with IsraelPharm easy and delivery timely. It's great to hear that No Wonder has helped you stay healthy for years. Thank you for sharing your positive experience!

Rated 5 out of 5 stars

Always pleasant to deal with and…

Always pleasant to deal with and efficient. Thank you.

March 31, 2026
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Reply from IsraelPharm

We're happy to hear that your interactions with IsraelPharm have been pleasant and efficient. Thank you for sharing your positive experience!

Rated 3 out of 5 stars

Love your company but- the expire date…

Love your company but- the expire date was way longer than I saw when I ordered it (I could have bought more and saved the shipping). Also- the box contained my two small boxes of Lumigan and no packing material at all, disappointing

March 31, 2026
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Reply from IsraelPharm

We appreciate your feedback. We're sorry the expiration date wasn't clear when you ordered, and for the lack of packing material. We will review our processes to prevent this in the future. Thank you for bringing this to our attention.

Rated 5 out of 5 stars

Exemplary Service

My medicine was ordered during a very difficult time in the Middle East, when military activity was escalating and interfering with air shipping routes. In spite of this, IsraelPharm got me my medicine (for type II diabetes) very quickly, even though it was shipped from Israel.

March 31, 2026
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Reply from IsraelPharm

We appreciate you taking the time to share your IsraelPharm experience. We're glad we could deliver your medicine promptly. Our team works hard to ensure timely deliveries, and we're happy to hear that our efforts were successful.

Rated 5 out of 5 stars

Punctual

Hi received the medication, Thanks

March 30, 2026
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Reply from IsraelPharm

We're happy to hear that you received your medication from IsraelPharm in a timely manner. We appreciate your positive feedback and thank you for letting us know.

Rated 5 out of 5 stars

Clear communication

Clear communication, quality products at reasonable prices, good shipping. I’ll be ordering again.

March 30, 2026
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Reply from IsraelPharm

We're happy to hear that you had a positive experience with IsraelPharm and found our clear communication, quality products, reasonable prices, and good shipping pleasing. Thank you for your order, and we look forward to serving you again!

Rated 5 out of 5 stars

Every time I call IsraelPharm

Every time I call IsraelPharm, I meet excellent service, professionalism, and friendliness

March 9, 2026
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Reply from IsraelPharm

We are delighted by your kind words! We're happy to hear that you consistently receive excellent, professional, and friendly service when you contact IsraelPharm.

Rated 5 out of 5 stars

Right as promised and such a prompt response

Patient responsive, best price and prompt at a time when might not have been. Continue to be pleased!

March 30, 2026
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Reply from IsraelPharm

We appreciate you taking the time to leave us such a wonderful review! We are happy to hear that you were pleased with the responsiveness and pricing at IsraelPharm.

Rated 3 out of 5 stars

Took 3 weeks to get my delivery

I appreciate the people who answer the phone. They were kind, patient and very helpful. I was notified my delivery would be delayed but after 3weeks I had to contact the company myself and was told my delivery was lost and a new one was being delivered I would have appreciated being informed.

March 26, 2026
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Reply from IsraelPharm

We’re very sorry for your experience—that’s not the standard we aim for.
While we did inform you early on about a delay due to restocking, we understand how frustrating it was not to be updated when the package was lost.
We truly appreciate your kind words about our team and their patience, and we’re working to better understand and address issues that may arise with our carriers going forward.

Rated 5 out of 5 stars

YOUR FAST RESPONSE TO ORDER REQUESTS!

YOUR FAST RESPONSE TO ORDER REQUESTS!

YOUR PRICES!!!

YOUR CUSTOMER SERVICE!

March 6, 2026
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Reply from IsraelPharm

We appreciate you taking the time to share your wonderful experience with IsraelPharm! We're happy to hear that you were pleased with our service and prices.

Rated 5 out of 5 stars

Easy to order

Easy to order, fast delivery. Thank you

March 27, 2026
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Reply from IsraelPharm

We are pleased to hear that ordering with IsraelPharm was easy and the delivery was fast! Thank you for your feedback; we appreciate it.

Rated 5 out of 5 stars

Considering there is a war going on

Considering there is a war going on, service was excellent.

March 28, 2026
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Reply from IsraelPharm

We appreciate you taking the time to share your positive experience with IsraelPharm. We're happy to hear that you found our service excellent, especially given the circumstances.

Rated 5 out of 5 stars
IsraelPharm logo

Reply from IsraelPharm

We're happy to hear that your IsraelPharm order was delivered quickly. Thank you for your positive feedback; we appreciate it.

Rated 5 out of 5 stars

Amazing follow-up

Amazing follow-up. Such nice people.

March 27, 2026
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Reply from IsraelPharm

We are so happy to hear that you had such a positive experience with our IsraelPharm team and our follow-up! Thank you for your kind words.

Rated 5 out of 5 stars

Very helpful to deal with and order…

Very helpful to deal with and order received promptly.

March 27, 2026
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Reply from IsraelPharm

We are delighted to hear that the service with IsraelPharm was helpful, and your order arrived promptly. We appreciate your positive feedback and the time you took to provide it.

Rated 5 out of 5 stars

Good communication and reliable…

Good communication and reliable shipping. I've already recommended IsraelPharm to my friends. Keep up the good work!

March 26, 2026
IsraelPharm logo

Reply from IsraelPharm

We're happy to hear that you had a positive experience with IsraelPharm and found our communication and shipping services reliable. We appreciate your recommendation. Don't forget to use our Refer-A-Friend program and share even greater savings.

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