Istanbul Med Assist Reviews 40

TrustScore 4.5 out of 5

4.6

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Review summary

Created with AI, based on recent reviews

Evaluating 25 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional service, highlighting the efficiency and organization of the entire process. Many people appreciate the personalized attention and support received, making their experience smooth and stress-free. The staff is frequently commended for being knowledgeable, professional, and incredibly helpful, often going above and beyond expectations. Reviewers particularly value the seamless user experience, noting that everything from transportation to appointments and translations is well-coordinated. The quick response times and the feeling of being well taken care of are also frequently mentioned as significant positives.

What people talk about most

Service

Clients share positive opinions on service, consistently highlighting the wonderful and well-organized... See more

Staff

Customers consistently note positive experiences with staff. Reviewers frequently praise the professionalism,... See more

User experience

Users describe positive interactions with the overall experience. Many customers report that their experience... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Aiça is the best! We took our parents for a full check up at Istanbul Med Assist. Everything is well organized. Aiça constantly gave an update and explained everything during the whole procedure. She... See more

Rated 5 out of 5 stars

We had an excellent experience with Istanbul Med Assist! Ayça provided an outstanding service and helped us with everything throughout the day. She was very knowledgeable and helpful. She took us ever... See more

Rated 5 out of 5 stars

I cam to Turkey to istanbul med assist center for health assessment and surgical procedure and they provide me everything that I need ,especially cenk help me so much for language help and other &... See more

Rated 5 out of 5 stars

Médical Assist is wonderful. I was in this hospital for a medical check up. All things they have done are great, and perfect. There,a honnest young man is also wonderful. He is disposal to assist... See more


Company details

  1. Medical Center
  2. Drug Addiction Treatment Center
  3. General Hospital
  4. Health Consultant

Written by the company

At Istanbul Med Assist, we are committed to ensuring that distance and language are not obstacles to receiving first-class care and to helping you find the appropriate department and specialists for your needs.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

40 reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

We had a few checkups with IMA

We had a few checkups with IMA, and our experience was excellent from start to finish. Ayça and Cenk were allocated to assist us, and we spent most of our time with them. They were nothing short of phenomenal—supportive, informative, and consistently available throughout our stay.

Ayça went above and beyond, not only helping us navigate our health and dental checkups, but also assisting with everything from recommending places to visit in Turkey to personally driving us around to pick up things we needed. Her kindness and dedication truly made a lasting impression.

I would definitely recommend IMA for anyone considering a health or dental checkup. Thank you to all the staff for your outstanding service!

July 22, 2025
Unprompted review
Rated 5 out of 5 stars

Do yourself a favour

I highly recommend Istanbul Med Assist. I'm from Australia and have been having digestive issues for years. I was going to have to wait for over a year for a colonoscopy and I couldnt afford to go private in Australia. We were coming to Istanbul on holiday so I decided to take advantage of Istanbul Med Assist and booked the premium gastro package. Wow what a service- you are treated like a VIP. They come and pick you up and take you to the hospital. There is someone from Med Assist with you the whole time. I had a young lady called Yasmine and she was an angel. The results are super quick and I got to see the doctor/surgeon the same day to get results and feedback. They found things that doctors in Australia have been missing for years. The medical director of Med Assist went through all the results with me and they even got the surgeon on the phone for some follow on questions i had. On Saturday following the procedure I got confused about the prescriptions I had been given. I messaged the medical director and he helped me out with a full schedule on a Saturday morning- where else in the world would you get service like that!! I can't recommend these guys enough. Do yourself a favour - this was the best money I've ever spent for anything medical.

July 1, 2025
Unprompted review
Rated 5 out of 5 stars

I had a great experience

I had a great experience, Ayca was absolutely lovely and very efficient. I was happy with how the day went, how she cared for us so much & the experience overall. Thanks so much for my health check, ill be back in the future :)

June 30, 2025
Unprompted review
Rated 3 out of 5 stars

QUERY ABOUT THE DEPOSIT

Is it reasonable to be asked to pay a deposit of €250 for arranging transportation as part of the IVF treatment package? As I am travelling from outside Turkey.

September 3, 2024
Unprompted review
Rated 4 out of 5 stars

The medical care received was…

The medical care received was extraordinary. From conducting scans, laboratory test, interpretation of results and medical options was super great. Overall, I could described the medical care service delivery as a benchmark for excellence. The hospitality received from Nesryn Okandar was welcoming, my Turkish Daugther.

August 4, 2022
Unprompted review
Show reviews in all languages. (40 reviews)

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