Aiça is the best! We took our parents for a full check up at Istanbul Med Assist. Everything is well organized. Aiça constantly gave an update and explained everything during the whole procedure. She... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Created with AI, based on recent reviews
What people talk about most
Reviews shaping this summary
Company details
Written by the company
At Istanbul Med Assist, we are committed to ensuring that distance and language are not obstacles to receiving first-class care and to helping you find the appropriate department and specialists for your needs.
Contact info
Küçükbakkalköy Mahallesi Merdivenköy Yolu Caddesi CZD Plaza Ataşehir, 34750, Istanbul, Turkey
- +90 533 230 11 78 (whatsapp)
- ipc@istanbulmedassist.com
- istanbulmedassist.com
Hasn’t replied to negative reviews
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Can’t find any better word than…
Can’t find any better word than amazing..from day one to the finish..thank you for all the support from staff to doctors ! Thank you Cemre
We had a few checkups with IMA
We had a few checkups with IMA, and our experience was excellent from start to finish. Ayça and Cenk were allocated to assist us, and we spent most of our time with them. They were nothing short of phenomenal—supportive, informative, and consistently available throughout our stay.
Ayça went above and beyond, not only helping us navigate our health and dental checkups, but also assisting with everything from recommending places to visit in Turkey to personally driving us around to pick up things we needed. Her kindness and dedication truly made a lasting impression.
I would definitely recommend IMA for anyone considering a health or dental checkup. Thank you to all the staff for your outstanding service!
Do yourself a favour
I highly recommend Istanbul Med Assist. I'm from Australia and have been having digestive issues for years. I was going to have to wait for over a year for a colonoscopy and I couldnt afford to go private in Australia. We were coming to Istanbul on holiday so I decided to take advantage of Istanbul Med Assist and booked the premium gastro package. Wow what a service- you are treated like a VIP. They come and pick you up and take you to the hospital. There is someone from Med Assist with you the whole time. I had a young lady called Yasmine and she was an angel. The results are super quick and I got to see the doctor/surgeon the same day to get results and feedback. They found things that doctors in Australia have been missing for years. The medical director of Med Assist went through all the results with me and they even got the surgeon on the phone for some follow on questions i had. On Saturday following the procedure I got confused about the prescriptions I had been given. I messaged the medical director and he helped me out with a full schedule on a Saturday morning- where else in the world would you get service like that!! I can't recommend these guys enough. Do yourself a favour - this was the best money I've ever spent for anything medical.
I had a great experience
I had a great experience, Ayca was absolutely lovely and very efficient. I was happy with how the day went, how she cared for us so much & the experience overall. Thanks so much for my health check, ill be back in the future :)
QUERY ABOUT THE DEPOSIT
Is it reasonable to be asked to pay a deposit of €250 for arranging transportation as part of the IVF treatment package? As I am travelling from outside Turkey.
The medical care received was…
The medical care received was extraordinary. From conducting scans, laboratory test, interpretation of results and medical options was super great. Overall, I could described the medical care service delivery as a benchmark for excellence. The hospitality received from Nesryn Okandar was welcoming, my Turkish Daugther.
Great world class hospital service
Great world class hospitality service
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.








