Istarusacanada Reviews 111

TrustScore 4.5 out of 5

4.3

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Rated 5 out of 5 stars

They respond to your question, and so far I think this service is better than any Arabic channel provider.

Rated 5 out of 5 stars

I've purchasd one of their devices recently, it was very easy and smooth process, the price was great as it was on soecial. The delivey of my order was very fast. On top of that the customer service... See more

Rated 1 out of 5 stars

This time I'm not happy with the service I mead 2 purchase one of them by a mistake and there’s no option to cancel or speak to anyone plus non of my purchases went through and still haven’t receive... See more

Rated 5 out of 5 stars

My experience with Marawan Astar A9700 was great, and I really appreciate his great work and the professional way he cooperated with me to fix my device's issue. I really recommend him as a professi... See more


Contact info

4.3

Excellent

TrustScore 4.5 out of 5

111 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

I never received the code

I never received the code. Its been more than 24 hours now

March 4, 2023
Istarusacanada logo

Reply from Istarusacanada

Hello , did you check your email inbox or spam folder ?? If not there we have coustmer services you can call us to help you with it

Rated 1 out of 5 stars

there is no costumer support

there is no costumer support. my order did not come on time, nobody is helping. I was asking why is taking forever to ship my package i didnt get any answer 4 days. My istas just stopped work and it was just 1 years old. i didnt get any help. and thet didnt even care to help. I ordered new one but its taking forever to even ship

January 10, 2023
Unprompted review
Rated 4 out of 5 stars

Simple to set up.

Simple to set up.
Picture quality module good .
BUT…
Disappointing that some channels weren’t in English even though they were on the English Channel. Movies were in German.
Some channels froze.
No guide to tell you what’s on.

January 13, 2023
Rated 3 out of 5 stars

Slow

Slow , Keeps tripping and freezing long time and some time does not connect to wifi until you reboot it .

November 25, 2022

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