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Rated 1 out of 5 stars

Try to recover my iPhone recover stops after 70% done. Only error message recover failed. Try to send a mail the support. they say reply with in 24 hours. Still no reply after 24 hours.........

Rated 5 out of 5 stars

I needed to restore a Windows 10 Home image file that was password protected and I couldn’t remember the password. The iSumsoft product deleted the password and I then restored the Windows 10 backup.... See more

Rated 1 out of 5 stars

Not even worth one star ! Purchased software to repair iPhone with blank screen, connected to phone, downloaded update, stopped while updating & said couldn’t continue , try again ? Tried about 10 ti... See more

Company replied

Rated 5 out of 5 stars

I can only speak for Windows 10 latest version lost password with a Microsoft account. My Dad died and this software removed his password and allowed us back into his PC. The software failed at first... See more

Company details

  1. Data Recovery Service
  2. Computer Accessories Store

Written by the company

iSumsoft is a professional studio which concentrates on developing password recovery tools for Microsoft Windows, Microsoft Office, WinRAR, ZIP, PDF, SQL Server, etc.


Contact info

3.0

Average

TrustScore 3 out of 5

187 reviews

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Hasn’t replied to negative reviews

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Rated 1 out of 5 stars

Don’t buy anything from this scam

Don’t buy anything from this scam! I bought a clone software from this company, cloned windows exactly the way as per their instruction, Microsoft Store was missing along with all apps associated with it, couldn’t recover it without deleting then recreating my Microsoft account on windows, all my personal settings including apps installed were gone, totally against the purpose that I bought this software. Support is a joke too, it says 24/7 support but took them nearly 6 hours to respond from my initial question with a meaningless reply. 30 day money back guarantee is a lie too, when I ask for refund they just ignore me. Going through credit card transaction dispute at the moment, won’t let them steal my money.

February 5, 2023
Unprompted review
Rated 5 out of 5 stars

I was locked out of my Windows 11 MSI…

I was locked out of my Windows 11 MSI computer. It had all my important documents programs etc. and was beyond stressed. ISumsoft was extremely easy to use and was able to reset PW to Blank. Remember to set your BOOT to USB and then follow the prompt. I think the price should be half though since it is very popular but nevertheless it saved me. Highly recommend!

January 27, 2023
Unprompted review
Rated 5 out of 5 stars

it works!

I had a problem with a Lenovo ThinkPad which was locked and I had forgotten password (not used for some time)
I purchased iSumsoft Windows Password Retriever. I downloaded instructions which were straightforward and produced a CD. That was inserted into the Thinkpad and quite quickly I was able to reset the password and the machine was fully operational again .Great piece of equipment.

January 17, 2023
Unprompted review
Rated 5 out of 5 stars

Works first time, easy setup and install

There was no other way to reset my surface pro 1 password. I bought this password reset and I was able to login in a few seconds. Instructions could be clearer however as the way to make it work is to hold the power button down and volume down button down while turning on the pc. then let go the power while still holding the volume button. Menu comes up and that's it.

January 14, 2023
Unprompted review
Rated 5 out of 5 stars

Help from the Office solved my problem!

I bought the program because I had forgotten the password for a locked Excel spreadsheet created many years ago. Unfortunately, in the first place, the program didn't want to work with a .xlsx spreadsheet and when I sorted that it seemed that I needed a different program to find the password to unlock the sheet. I complained that I had already paid for one program that didn't work and didn't want to buy another. At that point someone in the organization same to my help, asked me to send him the spreadsheet and he/she found the password and sent it to me. At all points being very civil and helpful. I am very grateful.

September 26, 2022
Unprompted review
Rated 5 out of 5 stars

the first version did not work but the…

the first version did not work but the help staff sent another one and it was the savior. My laptop that had my life of info and data was locked and their program did it and saved everything. was totally worth the fee. windows 7 pro on lenovo thinkpad.

November 14, 2022
Unprompted review
Rated 1 out of 5 stars

Absolute scam

Absolute scam - do not purchase from them.
I purchased software from them to help me unlock my encrypted usb on my Macbook so I could access the files. But the software didn't work.
I have been back and forth with their support team via email and they have been unable to help me. I requested a refund multiple times but they never respond to that part of the email.
Avoid at all costs!

November 12, 2022
Unprompted review
Rated 1 out of 5 stars

Chinese scam

Chinese scam. The software doesn't work and when you email their "support team" you get responses in broken English that make no sense.

When I asked for a refund according to their policy, my request was ignored, so I filed a dispute with my credit card company.

Do NOT do business with these people. Their product is useless and they do not stand behind it.

October 4, 2022
Unprompted review
Rated 5 out of 5 stars

I purchased iSumoft Windows password…

I purchased iSumoft Windows password Refixer Personal. Unfortunately I did not work for me. So I mailed iSumoft and got a reply very quickly. After a few pointers they were able to help me and everything worked! Thank you so much

September 6, 2022
Unprompted review
Rated 5 out of 5 stars

YES.

YES.
The sandisc USB3 128Gb I was using was brand new and must have a fault. I will ask for my money back!

I purchased a second brand new Lexar USB2 64Gb and the v8 program worked.
I have much to thank you for your guidance.
Cheers
grahame

August 25, 2022
Unprompted review
Rated 5 out of 5 stars

I had a windows 10 dell inspiron laptop…

I had a windows 10 dell inspiron laptop that I forgot it's windows login password. I bought the personal version of the software and I had a technical problem while booting up with the boot disk and their support team resolved all the issues I had with few minutes. I highly recommend their software for everyone!

July 28, 2022
Unprompted review

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