hoverboards Reviews 

I had the best experience ever. their support team was very nice, helpful, and will to go the extra mile

Great product

I purchased an iSwegway board for my Autistic sons birthday on the 21st of July 2016 and it developed a fault in July 2017, as the board was within its 12 month warranty and under guarantee, I contacted iSwegway regarding having it repaired, I was told that due to the board being in the last month of its guarantee, I would have to pay them £17:00 for the board to be collected by courier and sent off to be repaired, which I did ! The board was collected by their courier, but has never been returned and despite me sending over 80 emails trying to contact them they have failed to reply. The address on their website is listed as a UK Based company situated in London (4th Floor, 90, 86 Paul St, London EC2A 4NE). I was in London a couple of days ago on the 1st of February 2018, so decided to look them up, with the hope of getting some answers ??? I managed to gain access to the building, only to be told that iSwegway.Com were kicked out of the building around 12 months ago, due to many visits from the Police, Trading Standards, Customs & Exercise, and other organisations regarding their business practices. My son is who is Autistic is absolutely devastated that this disgusting company has STOLEN his prized possession. I'm not finished trying to recover the £279.99 we paid for this iSwegway board, and the additional £17:00 that these thieves have stolen from us. I would ask anyone who would be able to offer me any further advice regarding how to proceed on recovering our financial loss, in order that we could purchase a replacement board for our son. I would also advise anyone NOT to have any dealings with this unscrupulous company ? Stealing from children ? Discusting !!!!!

can you give me a hoverboard and canyou order 2 hoverboards for me and thank you

Purchased board which lasted less than a year and now i am unable to contact anyone from ISwegway over the last 3 months, even tho i have offered to pay to repair my board. The company is a fraud

I paid £380 for a hover board for my Grandsons Birthday in June, the board developed a fault after only two weeks, after various e-mails they eventually collected the board for repair at the end of July, it is now the end of October and the board has still not been returned.
The ignore e-mails and will not answer the phone, I have even turned to Trading Standards and they can't contact them either.
DO NOT BUY ANYTHING FROM THIS COMPANY.

I bought a hover board last November for my 7 year old sons Xmas present. Went out on it and after a light rain shower, which we kept the board covered, rode it back home. No big puddles, just damp pavement. Got home, went tried to charge it, small pop and it didn't work again. Wrote an email masking for help and repair. Was told that the instructions say not to ride it through deep puddles and therefore, because it was ridden on a damp pavement, the warranty was void!! I argued the point that nowhere in the manual does it say 'Do not get wet under any circumstance even if riding it on a damp pavement may spray inside the mudguard and break it'!!!! I know I'm being picky so as it was a grey area, I bought a replacement in May 2017. Two months later on 15th July, it went wrong again. Just started juddering and became unresponsive. Reset the board as instructed on their web-site, still didn't work. Email the customer support team, started a dialogue with 'Nick' and sent descriptions of the fault, photographs of the board. On September 4th, I got a reply to say they would come and collect it if I paid £17 for the collection as I'd 'had it so long'!!! I stated that I'd started the dialogue 2 months after I'd bought it and felt I shouldn't have to pay the £17 but was said 'I was prepared to do so as I just wanted my Son to be able to ride the second of the two boards I'd purchased from them'. I'm still waiting for a response. I've sent another 5 emails to get an update, still no response. I've kept all the emails, proofs of purchase and a time line. All I can suggest to anyone who reads this is to find another retailer. I'm nearly £600 out of pocket after having dealt with this company and having stupidly deciding to buy from them again. Distraught Son, empty wallet and no resolution in sight.....you have been warned!! DO NOT DEAL WITH THESE PEOPLE They also trade under a company name called advancetech, advance technologies, advance Tec Ltd, advance tech (uk) Ltd, advance.tec.co.uk ltd. Companies numbers 06292736 or 07227703. Here is there address where the company address has been filed as on Companies House website;
102 Pall Mall Chorley, Lancashire PR7 2LB

I've tried all the usual methods to get my dosh back but they're not having it so I've also contacted Watchdog, Rogue traders and the papers. It's become a matter of principle now.

listen I never had a hover board at all I have been wanting one since 2015 please could you get me a hoverboard I will do anything I don't have the money if you could send me one through mail that would be great my name is Khanasiae smith please could you send me a free hover board I would like to test it out just once

I bought a Segway which I paid £350 for, it stops when riding it causing my daughter to fall and cut her knees badly, I've had emails when I bought it off isegway asking me to leave reviews on trust pilot and other sites and I would receive a free cover, I done this but never received there promise of free gift, I've emailed them numerous times asking where my free gift is but got completely ignored

We have a iSwegway and the kart, 9yr old loves it, had it well over a year and still as good as new :0) brilliant products!

Easy transaction, happy son!

iswegway offers free covers in return for reviews of their products. As a company, they are very easy to order from and the product arrives on time. However there was an issue with the quality of our board. But we weren't aware of this for the first few weeks which is when they get you to write the review. As soon as we had a problem, a few weeks after our friends who had recommeneded them also had a problem with theirs, you start to realise the sort of shabby set up you are dealing with, which is unacceptable given the amount of money they cost. It has so far taken a month to try and resolve our issue and you have to pay to get the board back to them, even though the fault was with the product. I wish we had gone elsewhere to buy a board, as the customer service is beyond useless and I also wish I had never written the good review I gave when I was offered my free cover. How naive, and I even had to chase them for that...

Great Product & Fast Delivery.

Swegway arrived within 24 hours of ordering. Excellent service and product. Required 2 hours charging before use but within 10 mins of using 9 year old was whizzing up and down the hall! Would definitely recommend both I swegway and product

Quality product and service.

We purchased the board and go kart bundle for our sons birthday. Easy to order and brilliant tracking so that we could keep updated with estimated delivery. Not used yet but he will be so pleased.

Exellent and quick service I would recommend

A brilliant response, charger orderd 36 hrs later swegway up and running.
company comunications excellent,

Hover board is good, but takes a lot of charging. Let's see if it changes after 20 charge.

great service quick delivery