Zaful Reviews 29

If I could give 0 stars I would! Don’t even waste your time here, I ordered an express delivery and I can’t even track my package. They’re refusing to give me my money back. This never happened to me before in any other platform

Don't buy hier, it's costumers servis bad. They dont want money back

As quickly as an appalling review appears, it’s removed. Hmm companies pay to remove bad reviews? Surely not! Then they pay to post bogus positive reviews under the term reputation repair. I can’t believe that!

I’m not certain which site is more of a scam.

The worst customer service that I have…
The worst customer service that I have ever experienced. I ordered a few clothes back in January and I have never received 3 of the items.
The customer service team keep referring to be patient but they show zero effort and action to solve the problem.
3 person were answering my messages on the app but non of them were showing problem solving attitude.
The names are Nare, Javier and Bess.
They provided horrible customer service.
I think they are scammers.
Also I tried to write honest opinions about the clothes on their app and they never publish any negative and honest comments.
Basically they charge you and if you never receive your parcel they will tell you to wait for it even through they know exactly the parcel will never show up.
The clothes are from really cheap materials and they are ridiculously small.
I ordered size M from everything as that’s my size in every shop and the size of them would be Extra Small in any other normal shop where they make clothes for adults.
And when I requested exchange first they said they can’t do that until I haven’t received the other 3 items that I have ordered... And now they telling me to send everything back and they change it even if I haven’t received 3 of the items that I have ordered.
Probably if I would send it back they would never send me anything in return and they would never refund my money either based on their actions.
It’s really sad that I will receive an automated reply on this...
I hope this shop will not operate for long as the only thing they doing is leaving disappointed customers behind.
And also charging you and not provide service is not only unacceptable but also illegal.

Do not buy men’s clothing from this company!!
They won’t fit and are of poor quality but the real issue is that they make it so difficult to return anything that you might as well go outside and throw your money in the air!!
Dreadful company that it’s an obstructive customer service system!!

dog abuser sponsor brooke houts DONT BUY FROM HERE

When you visit this company's web site, you see the site in your own language and the prices are quoted in your currency. So, naturally, you assume that they have a branch in-country, and the clothes will be shipped from somewhere nearby. Not so! In fact, the clothes are shipped all the way from China. When they reach Europe, the goods incur a hefty import duty, plus customs clearance fees, all of which easily add up to an extra 50% of the value of the merchandise.

I complained repeatedly about this. At first they kept repeating the same refrain: "customs duties are your problem". Eventually they dug up a snippet of text buried in their terms of use that does indeed say that there may be import duties and those are the customer's responsibility. Like anyone actually reads terms of use...

Basically this is just a deceitful marketing tactic to dupe the customer into thinking their clothes are cheaper than they really are. This kind of tactic doesn't go unnoticed. I doubt they'll be in business for long.

I absolutely love this site! All the clothes I've ordered have arrived as described and shown in pictures on the site and the sizing has been spot on and fit me every time. They are made of a very comfortable material which is very flattering. Each delivery is dispatched and received very quickly with each item in it's own individual bag to stop creasing in transit. I am very happy with all my purchases and will continue to shop at Zaful.

Zaful offers good quality, affordable clothes. I have ordered several times some bikinis and I have never had a problem with them. They fit very nicely, they are good quality compared to the amount of money that you are paying. Some of them have double fabric which is amazing. Their help center has always been very efficient to answer me and help me with my questions. To farther countries, the shipping does take longer, but no additional taxes are paid for the package.

Perfect!!!
Received in total 10 days, dresses as promised. Could track everything after contacting support office via Facebook.
Very satisfied !

Zaful is a company who sells clothes online. On zaful you can find swimsuits, clothes, accessories and beauty products. I ordered two bikinis and after two weeks they arrived at home. They are perfectly like in the pictures! I love them and they fit well. Zaful is a site really affordable, and I recommend it to everybody!

Ordered over 3 months ago and the tracking information is still stuck on the 5th of May 2020 in the country of origin, customer service is disgraceful as I contacted them MILLIONS of times and they respond with the exact same thing over and over. I have ordered before and they arrived in a months time but 3 months?? this is ridiculous. The customer service team said that I have to wait till July till they 'do something'. Honestly at this point I want my money back.

I ordered bathing suits over a month ago and they still haven’t come in. I haven’t even gotten any emails with an update on where my package is or how long it will take to get here. I will never be ordering from this place again.

I ordered 5 bathing suits from this site and every single one of them came with good quality and fit perfectly!

I was told my clothes would be here well before a date i needed them for. they came WEEKS late. it’s been 3 months and i still haven’t been refunded despite returning my items by post. (they were horrible quality). they have demanded obsurd info before they can refund
me. it’s pathetic. horrible.

Haven't recieved good customer service at all. Haven't received my package from March. Do not reccomend this company not credible and I don't understand how they are still running the show.

Still haven't received my package and it's been 2 months.

Super cute stuff, but I ordered 2 months ago and the shipping hasn’t even been updated. After my package never came in the estimated time window, they told me check with the post office (haven’t received it either!) I was told I have to wait till the end of June till they’ll even look into it!

Good Clothes, Comes on Time,(three days to be exact), the price is amazing! Good Work! zaful

SUPER SCREWED UP! I ordered over 60$ of clothes and nothing haS arrived it’s may 25 and I ordered April 24 I’ve emailed ive messages on IG and still nothing !!!! Everyone is complaining and this just completely sucks I never got an email confirming anything but I was charged on my bank account !!! Super horrible !