Looked twice, Login loop on office laptop: the cashier button with bank transfer sat behind the phone keyboard. Support reply hid the document name at Mon 11:51
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
Document check Mon 20:11: KYC only says review with Mastercard without saying which file failed. Mobile page gave a vague reason before I closed the tab.
Payout #80742; old debit card method stayed visible from my account page, then disappeared before confirmation. KYC status gave a vague next step on ticket #40782.
Checked later, Front of my card upload: email cleared my upload after 10 minutes but the KYC page refused it. Transaction log showed the wrong balance during lunch.
Company details
Written by the company
Selezione di casinò online per giocatori italiani valutati su sicurezza, velocità, trasparenza e facilità d'uso.
Contact info
You should know
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
For a German casino account
For a German casino account, KYC email said one file missing, casino page showed three and yes, I checked the history again
Live chat queue 21
Live chat queue 21; the promised update with Trustly never arrived.
Support reply stayed stuck while I kept refreshing.
The account page skipped the timestamp.
The account page says one thing
The account page says one thing: The casino payout history lost my 50 € request after one refresh wow
The account page says one thing
The account page says one thing: Claimed the bonus, then found max bet on a different page
Case 7379 seemed harmless until support…
Case 7379 seemed harmless until support inside the casino account sent rules from another bonus page. Profile page stayed half-loaded on ticket #53222.
The document list asked for ID and…
The document list asked for ID and address proof. I uploaded both, then got another request for the same bank statement the next morning.
I checked while my coffee went cold and…
I checked while my coffee went cold and every account page needed checking twice. It stayed that way after refresh, which made no sense.
barely any live tables open past…
barely any live tables open past midnight. For a casino that puts it on the front page, finding a free seat on the bus was next to impossible.
email thread #50202
email thread #50202; chat closed with Apple Pay while my payout note was half typed. KYC status showed another status without any note in the account.
While the train was late
While the train was late, The slot round froze on tablet in landscape; balance changed, history stayed blank
During lunch
During lunch, The payout button froze after I confirmed 170 € through debit card
while the train was late
while the train was late, One refresh fixed the lobby, not the missing slot round
monday night
monday night, and then Wagering page #60548: cashback was in the banner after 7 minutes, then zero in the cashier. Bonus screen changed again while the page sat open.
The account page says one thing
The account page says one thing: PayPal cashout showed paid in the cashier, but my bank still had nothing
Not ideal
Not ideal: On old Samsung, the deposit field vanished behind the keyboard and support did not explain it
I was already tired
I was already tired. Reload bonus said today, but claim button stayed grey all evening same story today
Terms changed after I opted in.
Seriously
Seriously, Contact form turned into silence after I sent the payout screenshot and yes, I checked the history
Document check Mon 20:11
Document check Mon 20:11: KYC only says review with Mastercard without saying which file failed. Mobile page gave a vague reason before I closed the tab.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.
