It Folkbattery Reviews 29

Brought 3 battery orders
1st order on time exactly what I ordered
2nd order late but the 50c discharge rating was tested as 20C
That's OK rearrange my plane batteries I can live with this
3rd order July 2021 still waiting
After continual emails Folk Battery has shut down my account and blocked my email
No batteries
Reported to Chinese authorities (our country has a working relationship with China for online scams, crime etc
Shame Folk Battery promised so much

I ordered 12 Samsung 18650 batteries that I never received. I was home all day they were to be here. They got delivered to the wrong address, but USPS records show they were delivered here. After speaking with my local USPS office, I was told that since I didn't pay for, nor choose the shipping method, Folk had to enter a claim against the USPS. I told Folk I never got the order & that it was delivered to the wrong address. They wanted me to go find them, then prove I never received them, basically getting the run around going on 2 months since I placed the order! They are uncooperative & blamed me, the customer for the issue! I tried resolving the issue for 3 weeks now with Folk. They aren't helping at all! I'd classify them as SCAMMERS 100%!!!!!!! Strongly recommend going elsewhere for any and all supplies!!!! This company is a joke!

So they kind of screwed me over, I ordered a 66$ battery and the order didn’t update for two months so I emailed them and they said there were no shipping lanes open, so I waited two more months no response, I send another email and wait another two months nothing. I finally ask for a refund and get no response but now it says my order is “complete” but I never got a refund. Then I sent a Hail Mary email 6 months later saying hey it’s been over a year and I haven’t got the battery or my refund, and I got no response. so yeah, I either got straight up screwed over or scammed.

Bought (2) 4600mah batteries from them...I have 3200mah batteries two years old THAT LAST LONGER!! THESE ARE FAKE CHINESE CRAP BATTERIES!!

Company is a total scam. The tracking company they use (17track) may be legit however the package that was supposed to be delivered in 10 days is not here in 50 days and there is not valid tracking. It appears this company has updated the tracking company tracking data leaving the impression the item is "on the way" when in fact it is nowhere. Don't buy from these scam artists.

My experience has ended ok. I ordered battery that was delivered after some time ( let's blame covid) however it didn't have labels and didn't look new and wouldn't charge. I contacted folkbattery and they requested photos and video which I sent. Their reply was "why does battery look so old" I replied that was my question also. After several emails they sent another battery which arrived after 3 weeks and this one looks new and charges ok so all good that ends well.

Masquerades as stocking all items from Germany. In reality they are drop shippers sourcing batteries from China. So expect very long wait times for your items. My order hasn't arrived for a month now. Very dodgy company.

It is operated from China and after 3 months didn't get the battery. The company wouldn't return my money and I'm trying to get a refund through Paypal.

Ordered 4 ebike batteries that were rated at 48v and 90 amps peak. After 2 weeks the website still said “waiting to be pack”. I got suspicious and looked up there reviews and that got me really frightened. I had long past the refund date so I sent them an email asking what was going on with my order and planned to report them to my credit card company. They said that the tracking ID wouldn’t show that the package was shipped until it arrived in the US.
The next day, without warning from the tracking ID, the first 3 batteries arrived. They were the correct voltage and came nicely packaged. I checked the tracking ID and it still didn’t show that USPS had received the package. I was still waiting for the last battery to arrive a month later and had sent them numerous emails asking were it was. It’s tracking ID had the same problem as the first 3 batteries. It finally arrived over a month after ordering it.
No different from the other ones except for its size. It was slightly narrower but not enough for a whole row of cells to be missing. Must have just been that the casing had changed. I am using them in parallel for a 14kw electric go kart. They work great. I should be able to do 300 amps max before my fuse blows but I have seen no more than 120. I think it is just my meter that updates every half second and so doesn’t catch the split second spikes. I know the BMS in the batteries is working because when the battery drops to 36 volts the batteries just cut out and won’t let me keep going until I plug them in to charge. In my experience the company is trustworthy just expect a longer ship time than what they say if it is coming to the US.

Canceled a $186CAD order within the 24hr period their refund policy covers, and they still shipped the item to me and expect me to pay the $216CAD return shipping or they will not refund.
Also, the item was advertised as being a 1kW battery, but the site specs reveal it to be closer to a 650W battery, which, in my mind, constitutes false advertising.
Difficult customer service.
I consider them a scam site.

I ordered an ebike battery and although it took 4 months to arrive (which is why I gave 4 stars)y, the battery worked well and was exactly as specified.

I ordered 2 batteries from these scammers and they never delivered them. Tried to reach the several times by email but they just don't respond. Save you money. Buy elsewhere.

On Google Shopping Folkbattery showed picture of three 18650 batteries and was charging 3 times the normal price (total $15+$8), but the price was for 1 pc, not one piece containing 3 batteries, just one battery; so I received 2 batteries for $30+$8 ($38).

IF I COULD I WOULD RATE THIS A NEGATIVE 1O!!!!!!!
i ORDERED A BATTERY FOR MY DAUGHTERS HOOVER BOARD IN FEBRUARY IT IS NOW MAY!!!!!! I EMAILED THEM A MONTH AFTER AND THEY SAID SORRY FOR THE DELAY, THEN ANOTHER MONTH PASSED AND SAID SORRY DUE TO CORONAVIRUS MY ORDER WAS DELAYED AND NOW THEY ARE SAYING THEY NEVER RECEIVED PAYMENT!!! I KEEP SENDING THEM A COPY OF MY PAYPAL CONFIRMATION, THE MONEY WAS TAKEN OUT OF MY ACCOUNT AND THEY ARE JUST BULL****** ME!!!

Ordered a 24 volt battery, they sent a dirty battery with no labels on it, not like the image on the website. Using a multimeter I determined it was a 36 volt battery. Despite sending pictures hooked up the multimeter they refused to believe they sent the wrong battery and would not do anything about it. Don't even bother with them.

Scamp, I paid 100 bucks and never got my money back neither the items I purchased.