While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 5 out of 5 stars

Superb pricing. However, there seems to be a trend that there is no order notification after payment is confirmed, with an email stating that there is something still in the basket. James sorted it, a... See more

Rated 4 out of 5 stars

I couldn't understand if the website is legit or not but in the end I was satisfied with the product and the overall experience. If you're patient enough to wait the shipping times given on their we... See more

Rated 4 out of 5 stars

Payment taken, but item still in basket. No confirmation of product by e-mail. Won't click through as says duplicate reference number. Customer service keeps crashing so no way of contacting t... See more

Company replied

Rated 5 out of 5 stars

Great price and quick Ordered Sony headphones and received in 2 days, well packaged for delivery and with legit Royal Mail tracking information. Item is new, in sealed wrapping and with all official... See more

Company details

  1. Computer Accessories Store
  2. Electronic Spare Parts and Components Store

Written by the company

Retailers of computer accessories and other electronics.


Contact info

4.1

Great

TrustScore 4 out of 5

151 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Simply brilliant

Simply brilliant. The best price on the web for Oculus Quest 2. Delivered in 4 days. Will be a regular customer indeed.

May 24, 2021
Rated 1 out of 5 stars

Fake website

Fake website! Contact details are false. Customer service Number doesnt connect. The address is for an office building in London that is vacant. The paypal email address on the payment receipt is fake. DO NOT USE

May 19, 2021
Unprompted review
Itechs logo

Reply from Itechs

Since the opening of our stores, we have been providing customers with quality services with favorable prices and fast logistics.
If you have any questions about any of our stores, you can contact support@itechs.uk.
But you do not have any verification of the purchase.However, the remaining customers who have "Verified" have testified that our store's service is highly valued.
We'll take any advice you give as long as you're a real customer, not a malicious competitor or unreasonable customer.
We will check to see if there is any problem with our contact information, but so far all customers can contact us via email. And we all do it as quickly as we can. Except on days off or when there are too many orders but not enough staff, there will be a real delay. But in this case, we will inform the customer by email and ask for their opinion whether they are willing to wait.
But we are very dismayed by such unjustifiably negative comments.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look