They were quick to respond to my cancellation and refund queries, however nothing about the order, which has left me a bit confused. In order for the refund to be processed, one needs to send a review... See more
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See what reviewers are saying
Was nice because I've been heard and wasn't left on read. The person communicating with me does listen and doesn't just talk. He/she reads to understand.
Hello! I bought goods from your site. Thanks to Nelya, she really helped me choose the goods I needed. The goods arrived safe and sound. The goods fully correspond to the description, but they were mo... See more
Was not happy with the fact that you thinknyou get Mr Price products but then it is something completely different. But i will give the feedback a 5star and the communication also a 5star
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Hasn’t replied to negative reviews
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Jeremy helped me to solve my case.
Liars
They asked me to write a review saying they had resolved my problem & they would refunded my money. Since I post the review over 2 weeks ago I haven't heard from from them nor did I receive my refund fir an item I never received to begin with. The never would give me any tracking numbers. But yet they say I received the items. I NEVER RECEIVED WHAT I PURCHASED!!!! THEY NEVER SRNT WHAT I ORDERED!!!!!
Very please how it was sorted very…
Very please how it was sorted very quickly
Assistance is helpful
Your honest but I don't like you always…
Your honest but I don't like you always debit in my account
Fast and cool
Quick feedback and assistance
Quick feedback and assistance. Thank you very much.
I will just like in future they do…
I will just like in future they do better not to let someone experience same thing I did and if one buy items u will have or get proof of payment or let the items be delivered as promised
Card Charged Without Consent of Cardholder
My card was charged for a total of USD 58.44 without my consent and without any intimation from your website. I have asked for a refund and am still waiting for it.
Was not happy with the fact that you…
Was not happy with the fact that you thinknyou get Mr Price products but then it is something completely different. But i will give the feedback a 5star and the communication also a 5star
The support team
The support team made every effort to resolve my problem
Great work by escalation team
Service is good.
Emily reached out to assist
Very good products but nothing of my…
Very good products but nothing of my interest, and very kind costumer services
Your satisfactory reply is appreciated
Your satisfactory reply is appreciated. I am thankfull to listen that you would refund my credit in my bank and cancel my membership. You team management is good responsible, please.
Theft of details, withdrawal from account and refusal to refund. Scum.
Claimed that an account was subscribed to, refused to provide details of when and where this happened and ended the online chat.
Total scammers who say they will not refund but that the cash they have stolen sits in an account that you can use.
Hope the Cypriot government do something about this company.
I like the fact that it didn't take…
I like the fact that it didn't take them too long to respond me.
But please stop making it look like a person is paying for seeing box.
Please be aware of the top up dates and upgrades of the membership.
It would be seriously great if you can have a confirmation by the customer before upgrading or topping up the account. But the customer service (the one I talked with is Kate) really helpful.
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