iToolab Reviews 1,098

TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Evaluating 146 reviews, reviewers had a great experience with this company. Many customers praise the excellent customer service, highlighting the quick response times and helpfulness of the support team. The products are often described as effective and easy to use, with many people successfully unlocking devices or transferring data. Consumers appreciate the efficiency of the software, noting that it saves them time and money. However, some customers also noted issues with the product not working as expected, particularly with certain device models or specific unlocking functions. A few other people also felt that the app did not perform its advertised function, leading to dissatisfaction and difficulties in obtaining refunds or support.

What people talk about most

Product

Consumers find product to be ambiguous, with many reviewers reporting that the product worked as advertised,... See more

Application

Reviewers mention ambiguous feedback about the app, with some finding it worked for their needs, such as... See more

User experience

Customers had ambiguous experiences with user experience, with some reviewers finding the tools super useful... See more

Customer service

Users describe positive interactions with customer service, highlighting quick responses and helpful... See more

Response time

Reviewers highlight positive aspects of response time, with many customers reporting quick replies and fast... See more

Reviews shaping this summary

Rated 4 out of 5 stars

UnlockGo actually works, not like the numerous "free" software which are mostly scams. Yes, they want you to get a subscription. No, you do not have to do that. I purchased an unlimited time licens... See more

Company replied

Rated 5 out of 5 stars

I needed to remove a Google lock on a Samsung tablet and researched ways I could do this. Using a Samsung approved support centre seemed expensive so I tried SamFW which didn’t work for me. Then I tur... See more

Rated 5 out of 5 stars

The software was super easy to use - step by step guides are very clear and i quickly had success migrating my whatsapp from Android to iOS exactly as promised. Only thing that didn't migrate was voi... See more

Company replied

Rated 5 out of 5 stars

iTools make such easy to use utility apps for both android and ios. They offer lifetime subscriptions which is amazing for long term use of apps. Their anygo gps app is next level and amazing at... See more

Company replied


4.2

Great

TrustScore 4 out of 5

1K reviews

5-star
4-star
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1-star

Replied to 62% of negative reviews

Typically replies within 1 month

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Rated 5 out of 5 stars

excellent product

January 25, 2025
Unprompted review
iToolab logo

Reply from iToolab

Dear B E,
Thank you for sharing your experience with us.
We are always happy to assist you if you have any other inquiries in the future.
iToolab Support Team

Rated 5 out of 5 stars

I love this program it works phenomally…

I love this program it works phenomally almost every single time

January 19, 2025
Unprompted review
iToolab logo

Reply from iToolab

Dear Lawrence Myers,
Thanks for the comment on your experience with us.
We sincerely appreciate your feedback and will try to offer a better experience for our customers.
iToolab Support Team

Rated 2 out of 5 stars

WhatsGo review: I wouldn’t recommend this app in its current state

WhatsGo review:
The process of transferring data to the iPhone was incredibly cumbersome and not user-friendly, especially for those without a technical background. The instructions were relying on blurry screenshots.

A major issue was with entering WhatsApp's encryption code. The input process is reversed: while WhatsApp displays the code boxes left to right, this app requires you to enter them from right to left, making it impossible to guess without pasting the code directly.

I had to repeat the entire process twice, which was very time-consuming. In the end, I was only able to transfer my messages—none of the other data types came through.

I wouldn’t recommend this app in its current state.

I would like to add that when I reached out to the support team, they were unable to assist me but did provide a 100% refund.

January 18, 2025
Unprompted review
iToolab logo

Reply from iToolab

Dear Sir/Madam
Sorry for the inconvenience you encountered.
We have replied on the email.
Please check.
Thank you!
iToolab Support Team

Rated 5 out of 5 stars

It was amzing

It was amzing. And if you follow the steps carefully then you wont have any mistakes.. i just try until the third time then i got.. hihi

January 11, 2025
Unprompted review
Rated 5 out of 5 stars

Software is easy to use and customer…

Software is easy to use and customer service is very prompt in answering any queries. However, the software did not serve my purpose though. After backing up on Google Drive, resetting my phone and re-installing, Whatsapp was showing the following error: "sorry we were unable to restore any of your message history backup". So I thought this software iToolab could extract from my Google drive backup but it was unable to verify my Whatsapp account from the sms text. Customer service said I needed to have activated end-to-end encryption before backing up on Google Drive for this to work. So be sure to do this step if you want to make good use of this software. It didn't work for me, but very well could work for you!

January 8, 2025
Unprompted review
Rated 5 out of 5 stars

This product is excellent!!

This product is excellent! I used it to unlock my iPhone so it could be used by another family member. An Apple update decided to create a new 7 digit passcode all by itself. I had no idea what the passcode was. I didn't think it was possible to unlock an iPhone.

I emailed customer service with a question about my subscription. Elaine responded very quickly and solved my issue on the first response. Thank you...Elaine!

January 2, 2025
Unprompted review
Rated 5 out of 5 stars

Great app

Great app, excellent and fast customer service!

December 26, 2024
Unprompted review
iToolab logo

Reply from iToolab

Dear Ally Wang,
Thank you for sharing your experience with us.
We are always happy to assist you if you have any other inquiries in the future.
iToolab Support Team

Rated 5 out of 5 stars

Wonderful tool!

December 24, 2024
Unprompted review
iToolab logo

Reply from iToolab

Dear Ovela,
Many thanks for choosing our services,
We're happy to see you're satisfied with the service.
iToolab Support Team

Rated 5 out of 5 stars

Customer service is above and beyond above and beyond

Customer service is above and beyond , these days when something don’t work out with product or if ya just can’t figure out how to use most times your out of you money Elaine with costumer service was awesome I couldn’t figure out how to use and she gave me a full refund when I asked for less AWSOME!!

December 23, 2024
Unprompted review
iToolab logo

Reply from iToolab

Dear John Painter,
Thank you so much for your kind feedback.
It is our pleasure to offer service to you.
Please feel free to contact us if you have any problems.
Have a nice day!
iToolab Support Team

Rated 5 out of 5 stars

as advertised

December 20, 2024
Unprompted review
iToolab logo

Reply from iToolab

Dear Freddd,
Thank you for sharing your experience with us.
We are always happy to assist you if you have any other inquiries in the future.
iToolab Support Team

Rated 5 out of 5 stars

Great

Technical Support is good.

December 19, 2024
Unprompted review
iToolab logo

Reply from iToolab

Dear Li Anson,
Many thanks for choosing our services,
We're happy to see you're satisfied with the service.
iToolab Support Team

Rated 5 out of 5 stars

fast respond,I dont need to provide to…

fast respond,I dont need to provide to much, the teams really helpful!

December 18, 2024
Unprompted review
iToolab logo

Reply from iToolab

Dear Wenbo Li,
Thank you so much for your kind feedback.
It is our pleasure to offer service to you.
Please feel free to contact us if you have any problems.
Have a nice day!
iToolab Support Team

Rated 5 out of 5 stars

Efficeincy 100%

December 17, 2024
Unprompted review
iToolab logo

Reply from iToolab

Dear Wen Chuan Hii,
Many thanks for choosing our services,
We're happy to see you're satisfied with the service.
iToolab Support Team

Rated 5 out of 5 stars

Great company

Great company, excellent instructions in the software, highly recommend!

December 5, 2024
Unprompted review
iToolab logo

Reply from iToolab

Dear Vno,
Thank you for sharing your experience with us.
We are always happy to assist you if you have any other inquiries in the future.
iToolab Support Team

Rated 4 out of 5 stars

Fast response

Fast response

December 14, 2024
Unprompted review
iToolab logo

Reply from iToolab

Dear Kianhwa Chan,
Many thanks for choosing our services,
We're happy to see you're satisfied with the service.
iToolab Support Team

Rated 5 out of 5 stars

Easy to use

Easy to use, easy to find

December 14, 2024
Unprompted review
iToolab logo

Reply from iToolab

Dear Vanessaleforthotmail.com,
Many thanks for choosing our services,
We're happy to see you're satisfied with the service.
iToolab Support Team

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