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See what reviewers are saying

Rated 5 out of 5 stars

ITrack FS100 tracker: easy to install, app is also easy to follow. Got this tracker for a great price on Amazon at £30. The membership seemed reasonable for what you need this for. Overall very happy... See more

Rated 5 out of 5 stars

I had tried a number of tracking devices from other suppliers but, had disappointing results. Then tried iTrack Ltd mini tracker... perfect & extremely accurate at a great price. Device came with e... See more

Company replied

Rated 4 out of 5 stars

Good company, delivery was next day GPS tracking works most of the time, we have one local area where tracking can be lost, I suppose it depends on the SIM card coverage for the area A sm... See more

Company replied

Rated 5 out of 5 stars

Amazing service great company simple solution to a problem. Always happy to help and really reactive on emails or issues. We was using commercial tracking software with ridiculous install costs and ye... See more

Company replied

Company details

  1. Telecommunications Equipment Supplier

Written by the company

Protect your vehicle or any other valuable asset using iTrack GPS trackers. You can easily monitor the location of your asset in real-time using our cloud-based software. Our state-of-the-art live tracking platform is easy to use and will save historical data for 90 days allowing you to view and download travel reports, monitor driver behavior and access simulated route repeats for any given day or time period. iTrack GPS trackers will automatically send location reports at predetermined time intervals so you will always know where your asset is and where it has been. All trackers are supplied with a FREE 14-day trial of the software. iTrack Fleet Series GPS trackers are leading the way when it comes to fleet management and telematics. Companies are making huge savings by taking control of their company vehicles to ensure maximum efficiency, productivity and security. We can now gather more data than ever before giving fleet managers an insight into driver behaviour, fuel consumption, route history and idle times.


Contact info

4.7

Excellent

TrustScore 4.5 out of 5

374 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

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See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Easy to set up and use.

Easy to set up and use.
Very accurate with good features.

November 27, 2023
iTrack Ltd. logo

Reply from iTrack Ltd.

Hi Mandy, thanks for taking time out your day to leave a review. Always appreciated. Thank You, iTrack.

Rated 5 out of 5 stars

Got the problem sorted

December 2, 2023
iTrack Ltd. logo

Reply from iTrack Ltd.

Hi Steven. With any technology, problems will arise. Luckily iTrack prides itself in having a superlative level of customer service. Any other issues, you know where to find us! Thanks for taking the time to leave us a review.

Rated 5 out of 5 stars

Cannot recommend iTracker highly enough. Great product and excellent service

We have been using the TK102 for a vulnerable member of the family for some years and we cannot do without it. It has helped us track and find our family member, keeping him safe on many occasions. Today I used the online chat as the tracker stopped working and so easily and within minutes the problem was identified, fixed and all is well. No fuss or bother and all sorted. Cannot recommend iTracker highly enough. Great product and excellent service.

December 5, 2023
Unprompted review
iTrack Ltd. logo

Reply from iTrack Ltd.

Hi Sam. Thank you very much for leaving that review, sounds like the TK102 is operating brilliantly there in helping keep your family members safe! Our customer service team is always on hand, ready to assist with any challenges. We hope you had a lovely Christmas, and again thank you for leaving the kind review.

Rated 5 out of 5 stars
iTrack Ltd. logo

Reply from iTrack Ltd.

Hi Richard,

Thank you for leaving us a review, our customer service team has received great feedback this year. We look to surpass our level of excellency with the coming year. - iTrack

Rated 5 out of 5 stars

Magnificent

Extremely easy to use
I don’t use the hardwire kit, so I alternate two batteries which is okay as they each last a few days

November 6, 2023
iTrack Ltd. logo

Reply from iTrack Ltd.

Hi Robert! Great to hear you're enjoying using the device. Having the two batteries really helps, having one on charge while the other is being used. Thanks for taking the time to leave us a review. - iTrack

Rated 5 out of 5 stars

Easy to set up.

It's really easy to set up, once I realised it's best to use a computer rather than a tablet. The app on my phone is great and I can see where my vehicle is at all times. Even when the vehicle has been in an area with little or no signal for phone coverage it's still give me an exact location.

October 30, 2023
iTrack Ltd. logo

Reply from iTrack Ltd.

Hello,

Thank you for taking time out your day to leave us this review. The devices are fantastically accurate aren't they! Glad to hear you're enjoying the product and software. Thank You, iTrack.

Rated 5 out of 5 stars

Very good customer support

Very good customer support, quick delivery and easy installation

November 2, 2023
iTrack Ltd. logo

Reply from iTrack Ltd.

Hey Jonathan,

Thank you for the kind words. We have a brilliant customer service team who are on hand to assist with problems whenever they may arise. The devices are truly plug and play too!

Thank You, iTrack.

Rated 5 out of 5 stars

A Great Item

This is a very good item that's priced competitively, easy to install with clear instructions and an easy to use App. Highly recommended.

October 5, 2023
iTrack Ltd. logo

Reply from iTrack Ltd.

Hi Philip,

Thank you for writing us a review, it helps our future customers see how easy it is to set-up and install our products.

Thank You, iTrack.

Rated 5 out of 5 stars

Great customer service!

October 30, 2023
iTrack Ltd. logo

Reply from iTrack Ltd.

Hello,

Thank you very much for writing us that, we've gotten some great feedback about the team this year. Please let us know if we can assist further in anyway!

Thank You, iTrack.

Rated 5 out of 5 stars

I needed item for electric gates

I needed item for electric gates. The on line chat box was very informative and gave me the correct information instantly. Thankyou.

October 27, 2023
iTrack Ltd. logo

Reply from iTrack Ltd.

Mr Dowling,

Glad we could be of assistance in helping you get those set up. Thank you for taking the time to write us the review.

Thank You, iTrack.

Rated 4 out of 5 stars

It does what it says on the box

October 20, 2023
Unprompted review
iTrack Ltd. logo

Reply from iTrack Ltd.

Hi Robert,

Thanks for taking the time to leave us a review. Please let us know if there is anything we can do to get that 4 star changed to 5 stars.

Thank You, iTrack.

Rated 5 out of 5 stars

Renewal of subscription is straight…

Renewal of subscription is straight forward and secure. I have a TK102 mini tracker which works really well with SMS and with the iTracker Live PC application and the mobile phone App. I have wired the tracker to my vehicle 12v via their power supply adapter which means I don't have to keep charging the battery.

October 19, 2023
Unprompted review
iTrack Ltd. logo

Reply from iTrack Ltd.

Hi Harry,

Glad to hear you're enjoying the TK102, it is a fantastic device that has multiple uses for different scenarios. Thank you for taking the time to leave us the review, it helps us alot!

Thank You, iTrack.

Rated 5 out of 5 stars

Easily available help when needed

I needed some help and was impressed how easy it was to make "contact" (by email, with executive, Josh Platts), and get a matter resolving email by return, and a follow up email to establish all was well - which it was. In this DIY online era, securing assistance quickly and usefully from an identifiable contact feels increasingly difficult. It made a pleasant change to buck that trend.

October 18, 2023
Unprompted review
iTrack Ltd. logo

Reply from iTrack Ltd.

Hi Christopher,

Thank you very much for the feedback, Josh will be pleased to hear that. We take a lot of pride in our customer service, our reviews really show that. Take care and thank you.

-iTrack

Rated 3 out of 5 stars

APP INTERFACE

The instructions need more clarity when registering also the website does not like being used on an Android mobile fine on a laptop but not mobile.
A better interface needed for the app.
Love the tracker

October 4, 2023
Rated 5 out of 5 stars

Value for money and easy to fit vehicle tracker

This was a recent purchase by me to obtain a tracker for my campervan to give me peace of mind when left unattended whilst on trips away.

Having searched the internet and reviewed the multitude of suitable trackers out there, I felt this was the most suitable and value for money for my current needs.

The tracker was easy to install along with downloading the app for my android phone so I can keep a check on its whereabouts at any time for peace of mind.

The annual subscription cost is reasonable too.

October 16, 2023
Unprompted review
iTrack Ltd. logo

Reply from iTrack Ltd.

Hi There,

Thanks for taking the time to leave us the review, Rick. It helps people get a sense of just how easy it is to purchase, install and setup a tracker from us! Thank You.

-iTrack

Rated 5 out of 5 stars

Fast and helpful support

Fast and helpful support - quick deliver and easy installation

October 5, 2023
iTrack Ltd. logo

Reply from iTrack Ltd.

Nick,

Thanks for leaving us a review, much appreciated. Glad the devices are working well for you. Thank You.

-iTrack

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