Ordered a TV on April 27, no delivery, and the tracking number does not work. Their customer service is pretty much non-existent. Avoid this site at all costs.
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
This website is pure art... I ordered an RTX 4080 Suprim X, I was 100% sure I was going to get scammed due to some negative feedbacks and the low prices, but the experience ended up being the b... See more
Ordered Samsung mobile from them, as they are global supplier I worried about potential custom fee, but it was delivered by DPD without any extra cost, as they describe. You must wait for your package... See more
Bought a TV here, and even with the fairly expensive shipping (around EUR 300) it was still more than EUR 2000 cheaper than buying the exact same TV locally here in Ireland. Only slight negative... See more
Company details
Written by the company
iTradeCenter.Store is electronics and daily use products eCommerce store, that offer variety of brands, models, in good prices and fast shipping. Our mission is to focus on Client positive shopping experience. We are passionate eCommerce enthusiasts with professional approach.
Contact info
02-972, Warszawa, Poland
- office@itradecenter.store
- itradecenter.store
3.9
Great
210 reviews
Replied to 92% of negative reviews
Typically replies within 2 weeks
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Excellent service
Excellent service, fast plus they give me extra discount! love you guys!
February 20, 2022
Unprompted review
mitigated opinion about iTradeCenter.Store warranty policy
After discussion and some email exchange , problem solved directly per the producer (Unifi)
Special thanks iTradeCenter support ...
regards,
Eric
January 30, 2022
Unprompted review
Reply from iTradeCenter.Store
Please do not worry, we will register the case on our site with the distributor. Please in parallel try to run the warranty process on the producer site, sometimes is faster: https://rma.ui.com/submit
I ordered a haeger safin gas stove but…
I ordered a haeger safin gas stove but after a few weeks still nothing at home.So i sent a mail and it seemed that the package was lost during transport.Another one was sent and after a week it was at home.
January 7, 2022
Unprompted review
WARNING!!
WARNING!!! Thieves and liars. Lazy and arrogant almost non existing costumer service.48 hour after payment no info about it. Item late and without important part useless. Keep as far away from them as possible.
November 14, 2021
Reply from iTradeCenter.Store
Dear online Clients please be aware of this person: Piotr Berger, we have realized the order according to the shipping method that has been chosen by this person -> the cheapest one (with exact information how long it will take). Additionally the order has been placed on holiday, the delivery has been successfully done by GLS within the working days that has been shown during the order placement. We have got the best price for this product on the market, this person also useed the discount code. During the realization process we have received curses, blasphemies and threats form this person. At the end the person accused us being thieves and liars, do not show any proof of that, the product and accessories has been in factory box, everything that is inside is a standard. No additional country specific accessories. Please be careful with servicing this person and report immediately if the person try to treat you or accused you.
Watch is lovely and came very quick…
Watch is lovely and came very quick would definitely order again from you
November 9, 2021
Highly appreciated.
Despite long waiting times for product replacement, very responsive, constantly offering updates promptly, great customer relations team.
November 1, 2021
Unprompted review
Good Service but Must Be improved
I've bought a washing machine for a fairly good price. The product itself was good and brand new. But it has arrived a few days later than offered at first. And communication of the company is not that professional. So I think they can be trusted but it is better to use PayPal when purchasing.
October 24, 2021
Good products and ok delivery time.
October 2, 2021
Very Good quality and fast delivery
Very Good quality and fast delivery. Will order again!
September 15, 2021
Unprompted review
Good price and fast delivery.
September 13, 2021
Unprompted review
Brilliant service
Brilliant service, very professional,excellent communication, delivery on time, I'm very happy with my purchase and on 100% recommending this store. Just keep it like that !
September 11, 2021
Unprompted review
Smart TV Sony KD-65XH9096
Very satisifed with my purchase, however I think the discount should be greater as this is expensive product. Product came after 3 days from order placment, well packaged delivered by TNT
September 10, 2021
Unprompted review
I found my product at good price and…
I found my product at good price and decided to purchase it eventually. The delivery time was acceptable so nothing to complain about. All good.
September 9, 2021
Unprompted review
everything OK!
September 9, 2021
Unprompted review
Very satisfied with my purchase
Very satisfied with my purchase, I got extra discount for first order 🙂 fast shipping and professional packaging. Thanks iTradeCenter.Store I will be back!
September 9, 2021
Unprompted review
My robot vacumcleaner brush broke after…
My robot vacumcleaner brush holder broke after 3month, no help from them sending me a new one.
March 31, 2021
Unprompted review
Reply from iTradeCenter.Store
Dear Customer,
The issue has been qualified as user user fault, not device technical issue. We are so sorry about that.
Regards
Good service
I was initially wary as this company had few reviews and the product was being shipped from abroad but the service was excellent, product as described and delivered before the estimated delivery date. Happy to recommend.
January 31, 2021
Good prices
Good prices , via email they answer my question about technical specification, after placing the order I got my package in 12 days. Satisfied.
January 17, 2021
Unprompted review
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.