These guys are great, where no one other supposed computer/mobile/tablet repair shop would even touch my Autel diagnostics tablet they took it in with confidence they could resolve a broken power sock... See more
Company replied
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
See what reviewers are saying
My PC was loosing the time when it was starting. This affected updates, especially from Adobe. Suspecting it was the CMOS battery and I was going to replace it myself. However the Graphics card... See more
Company replied
I’m so happy to have found IT Repair Solutions, I have a really old iMac which I thought was beyond repair. I can’t believe how quickly it was not only repaired keeping all my old data but it’s now li... See more
Company replied
I needed a security check on my very old, slow computer, thinking I should perhaps replace it. I telephoned, and within the hour, delivered it to be checked and upgraded. It was completed by the fol... See more
Company replied
Company details
Written by the company
IT Repair Solutions is an electronics repair service specialising in Computer, Phone, Tablet and Console repairs. We also offer micro-soldering services, motherboard repairs and data recovery. Drop your device in if you are local, send it to us by filling out our Sending Form or get a repair quote by clicking on the button below.
Contact info
Horsham, United Kingdom
- help@itrepairsolutions.co.uk
- itrepairsolutions.co.uk
4.6
Excellent
51 reviews
Replied to 100% of negative reviews
Typically replies within 24 hours
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Three times Ferry has fixed my pc
Three times Ferry has fixed my pc. A humble thoughtful family guy with a brilliant eye for detail.
His self made work ethic resonates with his ability.
Would give 6 starts if I could.
March 5, 2025
Unprompted review
Reply from IT Repair Solutions
Wow, thank you for such a thoughtful review! We’re truly grateful for your kind words and continued trust. Feri takes great pride in his work, and it’s wonderful to hear that his dedication and attention to detail made a difference for you. Your support means the world to us!
Great service
Great service. Really helpful and thoughtful. Prompt, efficient and excellent value. Highly recommended.
March 3, 2025
Unprompted review
Reply from IT Repair Solutions
Thank you for your fantastic review! We’re so glad you found our service helpful, efficient, and great value. Your recommendation means a lot to us, and we look forward to helping you again in the future!
Excellent service
Excellent service. Lovely man and very helpful and solved the problem very quickly. I would 100% recommend and I will be using him again. Thank you.
February 24, 2025
Unprompted review
Reply from IT Repair Solutions
Thank you for your wonderful review! We’re so happy to hear that you had a great experience and that the issue was resolved quickly. Your recommendation means a lot to us, and we look forward to helping you again in the future!
quick friendly and very helpful
February 3, 2025
Unprompted review
Reply from IT Repair Solutions
Thank you for your kind words! We’re glad we could provide quick, and helpful service. Your support means a lot to us, and we’re always here if you need anything in the future!
Power socket repair on a vehicle diagbostic tablet
These guys are great, where no one other supposed computer/mobile/tablet repair shop would even touch my Autel diagnostics tablet they took it in with confidence they could resolve a broken power socket. Within hours they were on the phone confirming a solution that includes modifying a similar socket to fit, and the job was completed. There's only one place I'll go for any computer related repairs now. Highly recommended. Cheers!
January 30, 2025
Unprompted review
Reply from IT Repair Solutions
Thank you for your amazing review! We’re so glad we could help where others wouldn’t and get your Autel diagnostics tablet back in action. Finding creative solutions is what we do best! We truly appreciate your trust and recommendation—always happy to help. Cheers!
laptop screen replacement
My laptop screen needed replacing, IT repair solutions quoted me a very reasonable price for a new screen, I was kept fully updated and it was completely quickly. Great service, thank you.
January 4, 2025
Unprompted review
Reply from IT Repair Solutions
Thank you for your wonderful review! We’re glad we could replace your laptop screen quickly and at a fair price. Keeping our customers informed and providing great service is always our goal. We truly appreciate your support and look forward to helping you again if needed!
I’m so happy to have found IT Repair…
I’m so happy to have found IT Repair Solutions, I have a really old iMac which I thought was beyond repair. I can’t believe how quickly it was not only repaired keeping all my old data but it’s now like a brand new iMac! He knew straight away what could be the problem before even looking at it, and gave upfront information on costs and keeping me updated with the process. Will always go to IT repair solutions now since finding them and definitely recommend to anyone!
January 20, 2025
Unprompted review
Reply from IT Repair Solutions
Thank you so much for your amazing review! We’re so glad we could bring your old iMac back to life and keep all your data intact—it’s always rewarding to exceed expectations. Diagnosing issues quickly and providing clear, upfront communication is something we prioritize, so it’s wonderful to hear you appreciated that.
We’re honored to be your go-to for IT repairs and truly appreciate your recommendation. If you ever need assistance again, we’ll be more than happy to help!
My parents old pc was running slow
My parents old pc was running really slow and taking ages to do anything. They considered buying a new pc, but after talking to this company, they said they could sort the issue out quickly and a lot cheaper than buying a new pc. I dropped it off and after a couple of hours I received a message which said what options were available to help. The job was carried out extremely quickly and was ready for collection within 24 hours of dropping off and at a very competitive price. The work carried out was fully explained clearly and if any future upgrades could be done. My parents were over the moon with the speed of repair and how much faster it is. I will recommend this company to family and friends with any pc issues in the future.
January 9, 2025
Unprompted review
Reply from IT Repair Solutions
Thank you so much for taking the time to share your experience! We’re thrilled to hear that we could help get your parents’ PC running faster without the need for a costly replacement. It’s always our goal to provide quick, affordable, and transparent service, so we’re glad you found the process smooth and easy to understand.
Your recommendation means the world to us, and we’re so happy your parents are pleased with the results. If you or your family ever need assistance in the future—whether for repairs, upgrades, or advice—we’re always here to help. Thanks again for choosing us and for spreading the word!
Best IT company to have the pleasure to…
Best IT company to have the pleasure to deal with. As a complete novice in the field, I was afraid about taken for a ride with prices over some data migration that I needed doing.
IT Repair Solutions took the time to explain the process and then completed the task on the same day, this only after 30 minutes of me asking the initial question. Within 20 minutes of dropping the hardware round, the task was complete and I paid the man the rate asked, which after looking about in hindsight was cheap too.
Will 100% be returning to IT Repair Solutions for any and all future computer needs.
Great guy, honest company, does what it says on the tin.
Thanks again.
December 13, 2024
Unprompted review
Reply from IT Repair Solutions
Thank you so much for your kind words and fantastic review! We’re so glad we could make the data migration process simple and stress-free for you. It’s always our goal to provide clear communication, fast service, and fair pricing, so hearing that we hit the mark means a lot to us.
We’re thrilled that you were happy with the experience and appreciate your trust in us. Your recommendation is the highest compliment we could ask for, and we’ll be ready to help with any of your future computer needs.
Thanks again for choosing IT Repair Solutions—we’re here whenever you need us!
Feri is better than fantastic, Knowledge beyon belief, very punctual, wish i could give him 6/5 will never use anybody else always use Feri top guy for Horsham and surrounding areas n
5 star company reasonable prices and extremely fast top guy for Horsham
December 6, 2024
Unprompted review
Reply from IT Repair Solutions
Thank you for the fantastic feedback! We’re so pleased to hear you found our service fast, reasonably priced, and reliable. It’s always our aim to provide top-notch support to the Horsham community, and your kind words mean the world to us.
If you ever need assistance again, don’t hesitate to reach out. We’ll be here to help with all your tech needs!
Excellent Service
Excellent service. Efficient and reliable service with great work ethic and high quality of work
November 28, 2024
Unprompted review
Reply from IT Repair Solutions
Thank you so much for your kind words! We’re thrilled to hear you were happy with our service and the quality of our work. Providing efficient, reliable, and high-standard support is what we strive for every day, so your feedback is greatly appreciated.
If there’s ever anything else we can help with, don’t hesitate to get in touch. Thanks again for choosing us!
Upgrade
I needed a security check on my very old, slow computer, thinking I should perhaps replace it. I telephoned, and within the hour, delivered it to be checked and upgraded. It was completed by the following day, and Feri was really sympathetic, and helped me to sort out various problems.
Excellent news for me, and would certainly return for further work if necessary.
September 19, 2024
Unprompted review
Reply from IT Repair Solutions
Thank you Elizabeth for a fantastic review. We are glad we could help and refresh your old MacBook to a newer-faster one.
Feri was quick to respond to my query…
Feri was quick to respond to my query and then fixed the Apple mac laptop in 24 hrs! amazing service, easy to find and excellent price.
August 17, 2024
Unprompted review
Reply from IT Repair Solutions
Thank you so much for your feedback! 😊 We really appreciate you taking the time to share your thoughts. Your input is valuable and helps us continue to improve. If you have any more suggestions or questions, feel free to reach out. Thanks again! 🙏
I've been relying on IT Repair…
I've been relying on IT Repair Solutions for nearly five years to handle all of my family's computer needs, from fixing my children's devices to upgrading my own. Feri consistently provides exceptional, personalized service and demonstrates deep expertise in every interaction. I highly recommend IT Repair Solutions for anyone seeking reliable and knowledgeable support.
August 6, 2024
Unprompted review
Reply from IT Repair Solutions
Thank you so much for your loyalty and trust over the years! It’s truly an honor to be your go-to for all your family’s computer needs. We take pride in offering personalized and reliable service, and it means the world to hear how much you value our work.
Your recommendation is the highest compliment we could ask for, and we’re always here whenever you need assistance. Thanks again for your kind words and continued support!
Fantastic service and a great price
August 4, 2024
Unprompted review
Reply from IT Repair Solutions
Thank you for the kind words! We’re so glad to hear you were happy with the service and found our pricing fair. It’s always our goal to provide great value and top-notch support. If you ever need help again, don’t hesitate to reach out!
Outstanding!!
We had a couple of issues with our computer and this company sorted it within 20 hours,
Honestly cannot recommend them enough, outstanding professional service, mixed with a genuine and down to earth guy.
Again could not recommend enough!
Thank you so much for your help.
August 3, 2024
Unprompted review
Reply from IT Repair Solutions
We sincerely thank you for your kind review. Your feedback is greatly valued.
Laptop repair
I used ITRS to repair my laptop, replacing the screen, replacing the hard drive and installing windows 11. All done in one day, at an excellent cost.
July 27, 2024
Unprompted review
Reply from IT Repair Solutions
Thank you very much for your honest review.
The best IT service in Sussex and Surrey
The best IT service in Sussex and Surrey. Professional fast service asap, correct pricing, excellent job carried out every time with utmost kindness. Our family benefited their service of pc, laptops and mobile phones for the last 4 years. This service is a treasure.
July 23, 2024
Unprompted review
Reply from IT Repair Solutions
Thank you so much for such an amazing review! It’s been an absolute pleasure helping your family over the years, and we’re thrilled to hear that you’ve been happy with our service every time. Providing fast, professional, and kind support is always our top priority, so your words mean a lot to us.
We truly appreciate your trust and loyalty over the last 4 years, and we’ll always be here whenever you need us. Thanks again for your continued support—it’s customers like you who make what we do so rewarding!
Highly recommended
Very happy with the service provided.
Very good communication, good timing, and easy to book an appointment.
Very happy with the results.
100% recommended
July 13, 2024
Unprompted review
Reply from IT Repair Solutions
Thank you for your amazing reply. We are glad we could help.
Great service
Great service, fast repair at a good price
Highly recommended
July 8, 2024
Unprompted review
Reply from IT Repair Solutions
Thank yo for your great review. Much appreciete it.
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.