While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

See what reviewers are saying

Rated 1 out of 5 stars

AVOID AVOID AVOID Very poor when it comes to customer service for its customers Seems like once there have your money That is it There is there no care at all for your concerns I will not... See more

Rated 5 out of 5 stars

Herbal magics website was easy to use with good descriptions of their products. I ordered eucalyptus tea and it is very delicious. The ordering and payment system was easy to use and delivery by... See more

Rated 5 out of 5 stars

Saffron quality is the tricksters' minefield. Herbal Magic have supplied Sea & Sun saffron for years and it is always PURE (I did a soak test and all the strands keep their the colour, unlike fake saf... See more

Company replied

Rated 5 out of 5 stars

I have been using herbal magic for years, lately have started using their pink pitaya powder, collagen and and calcium capsules, i must say their recipes are cent percent Natural, effective and free f... See more

Company replied

Company details

  1. Vitamin and Supplements Store
  2. Beauty Products Wholesaler
  3. Fitness and Nutrition Service
  4. Hair Product Store
  5. Herb Shop

Written by the company

Since 2010, Herbal Magic has been on a mission to make premium, natural, plant-based hair, skin and body care accessible and affordable for you and your family. After all, we’re a family too. And when one of our family members suffered a terrible reaction after using one of those chemical-laden hair dyes that are so widely available, we knew that something had to change. From that time on, we’ve never looked back and have been working hard to bring you the world's best natural and organic products from our own farms and reputed organic-certified manufactures. At Herbal Magic, we believe that you have the right to feel good about the products you use to care for your skin, hair and body. And that’s exactly what you get with our products. From our family to yours, Mrs Pooja Sharma


Contact info

4.4

Excellent

TrustScore 4.5 out of 5

105 reviews

5-star
4-star
3-star
2-star
1-star

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 1 out of 5 stars

AVOID AVOID AVOID

AVOID AVOID AVOID
Very poor when it comes to customer service for its customers
Seems like once there have your money
That is it
There is there no care at all for your concerns
I will not be buying from them again
Rubbish customer service
AVOID this company if possible many other better companies out there

March 21, 2025
Unprompted review
Rated 5 out of 5 stars

Eucalyptus tea

Herbal magics website was easy to use with good descriptions of their products.
I ordered eucalyptus tea and it is very delicious.
The ordering and payment system was easy to use and delivery by post was prompt.
I will be using herbal magic again for my tea products.

February 4, 2025
Rated 5 out of 5 stars

Great products

Great products. This company sells the fruits which awesome, as for cheaper brands they sell the powder form that may be toxic and not advise able to consumer

April 13, 2024
Rated 5 out of 5 stars

A positive experience.

The whole process was really good, from sourcing (lemongrass powder) paying and delivery.
Delivery was very prompt and free of charge.
I’m very happy with the seller, the product and the price. I’ll be looking at other products to buy.
Thank you very much 🙏

March 12, 2024
Rated 1 out of 5 stars

Terrible

Terrible! I paid already so much shipping-13€ and now I have to pay almost 10€ to pick up the package. No mention of this in the communication with this company! NEVER AGAIN!

February 13, 2024

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look