They were super nice and made the delivery and return process easy BUT I wish I knew I would be paying almost 300€ in customs, taxes, and shipping costs...that's basically as much as one of the items... See more
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Review summary
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I was slightly concerned when I received a shipment notification this package was coming from Ukraine…God bless the people in Ukraine 🙏. Shipment arrived in beautiful condition. The quality of Milla’... See more
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I have bought at least three beautiful gowns/dresses and I’m never once disappointed. Designed is no different from the picture and the material is fantastic. The size was true and they fit right on m... See more
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The corsets I got were absolutely beautiful and very well made. They were delivered earlier than I expected. The taffeta fabric looks and feels luxurious. Ultimately, I had to return them because I ma... See more
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Company details
About Milla
Written by the company
Milla is a young, fast-growing female-led Ukrainian brand of exquisite evening dresses launched in 2020 as a subsidiary company of the international bridal brand Milla Nova.
It was established with a vision to create high-quality dresses that embody elegance, femininity, and style, offering a variety of exquisite dresses to people across the globe.
The brand's unique and distinct designs are made with the utmost care, attention to detail, and precise craftsmanship. Each dress is perfectly tailored, using only the finest and most durable materials from trusted suppliers.
Milla's dresses are known for their versatility and sophisticated appeal, perfect for any occasion, including weddings, formal events, cocktail parties, and more. Moreover, their dresses come in various styles, from classic and timeless silhouettes to trendy and modern designs catering to a wide range of tastes, preferences, and body types.
Milla designs are about to make you feel as comfortable as possible, without any movement limitations, so nothing distracts you from experiencing the happiest moments in life. What sets Milla apart from other dress brands is their dedication to promoting sustainability and ethical practices in their production process.
The brand enjoys a great following worldwide, and many well-known personalities wear its dresses. If you are looking to add a touch of elegance to your wardrobe, Milla is worth exploring.
When creating dresses we are inspired by each of you
Written by the company
- Because it is you who make occasions special, and you deserve to be elegant, sassy, or princessy whenever you want!
- We offer premium quality dresses at reasonable prices because we want to give every woman a chance to feel like the heroine of a novel she writes herself.
We ship around the globe for free
Wherever you are — you will receive your dreamy dress!
We are commited to our customers, and with pleasant offer free shipping despite the destination.
Contact info
Burakowska 5/7, 01-066, Warszawa, Poland
- customercare@itsmilla.com
- itsmilla.com
4.3
Excellent
2K reviews
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Reply from Milla
Dear Audrey,
Thank you so much for your wonderful feedback! 💗 We’re thrilled to hear that you loved your Milla evening dress and our service. Your recommendation means the world to us!
We hope to see you again soon for another special occasion.
Warm regards,
Milla Team
Reply from Milla
Dear Hilda,
Thank you so much for your kind words! 💛
We’re so glad to hear that you were happy with our customer service — our team truly strives to make every experience smooth and enjoyable.
We hope to serve you again soon!
Thanks
It was a good experience because the customer service were very helpful and quick response, I made an exchange and was easy and no complicated
October 23, 2025
Reply from Milla
Dear Nezar,
Thank you so much for your kind words! We’re delighted to hear that you had a smooth experience with your exchange and that our customer service team was able to assist you quickly and efficiently.
We truly appreciate your trust in us and hope you’ll enjoy your Milla piece! 💛
Looking forward to serving you again soon.
The dress is absolutely breathtaking
The dress is absolutely breathtaking. The craftsmanship, the details, the stitching, the quality of the fabric — everything is beyond stunning. It fits like it was custom made just for me. I am genuinely impressed with how beautifully made it is, and how perfectly it hugs and flatters the body. Truly exceptional quality and beauty in every way.
October 20, 2025
Reply from Milla
Dear Julie,
Thank you so much for your wonderful message! We’re absolutely delighted to hear that you love your dress and that it fits you so beautifully. ✨
It truly means a lot to us to know that you appreciate the craftsmanship and attention to detail that go into every Milla Nova design. Your kind words inspire our team and make what we do even more special. 💛
Wishing you many unforgettable moments in your gown!
I have two dresses from Milla and both…
I have two dresses from Milla and both turned out really great. They fit beautifully, the fabric feels lovely and in real life they look even nicer than on the website. Very elegant pieces that truly make you feel good.
July 10, 2025
Unprompted review
Reply from Milla
Dear Natalia,
Thank you so much for your kind words! 💖
We are thrilled to hear that your Milla evening dresses fit beautifully and that you love the fabric and elegance in person. Your feedback truly makes our day and inspires us to continue creating pieces that make our clients feel amazing.
Wishing you many wonderful occasions to shine in your dresses! ✨
With love,
Milla Team
I ordered a raincoat from this company
I ordered a raincoat from this company. It arrived after 3 weeks the sizing is completely wrong and the quality not great. I have requested a returns form in three occasions and have had absolutely no response. I require a refund and if I do not hear soon I will ask my credit card company to recover the payment. I would warn not to use this company under any circumstances!! Having written this review I was contacted by the company, interesting timing! There was no apology for their failure to respond to my previous emails, of course. Instead, to add insult to injury, the writer informed me that they did not offer refunds on final sale items, so basically I will not get my money back, despite the item not being suitable. She said this was clear in the terms and conditions, however I have examined these and cannot see this clause anywhere! She also told me that I could return the item at my own expense, although there would be no refund or replacement. Why would I do that? DO NOT USE THIS COMPANY, THEY ARE A DISGRACE! I will be taking this up with Trading Standards.
October 19, 2025
Unprompted review
Reply from Milla
Dear Joan,
We’re very sorry to hear about your negative experience — however, it seems there may be a misunderstanding. Our company does not sell raincoats; we specialize exclusively in evening dresses.
It’s possible that this review was left for us by mistake. We kindly ask you to double-check the company you purchased from — we wouldn’t want your concern to go unresolved.
Wishing you all the best in getting the issue sorted promptly.
Warm regards,
Milla Team
Amazing quality, timeless pieces
Fast shipping, amazing packaging and timeless design!
October 2, 2025
Reply from Milla
Dear Ana,
Thank you so much for sharing your feedback! We’re delighted to know your order arrived quickly and that you enjoyed both the design and presentation. It’s wonderful to hear that our craftsmanship and attention to detail met your expectations.
Your support truly means a lot to us, and we look forward to creating more special pieces for you in the future. 💛
Warm regards,
Milla Team
I had an amazing experience with Milla
I had an amazing experience with Milla. I would definitely recommend purchasing from them. Great quality and terrific customer service.
September 26, 2025
Reply from Milla
Dear Kathy,
Thank you so much for your kind words! 💖
We’re truly delighted to hear that you had an amazing experience with Milla and loved both the quality of your dress and our service. Your satisfaction means the world to us!
Wishing you many wonderful moments in your Milla dress ✨
With love,
Milla Team
Very disappointed in dress quality i…
Very disappointed in dress quality i was amazed at how different was than the image and the videos ! First and LAST time to ever purchase anything from this brand
SHIPPING back the product to USA was also disappointing and costly this is the LAST time to ever purchase anything from this brand quality was poor! I wish i can ship ot back to UKRAINE instead of USA too costly with TAXES im amazed at how poor my experience was!
September 22, 2025
Reply from Milla
Dear Ranya,
We are truly sorry to hear that your experience did not meet your expectations. We take your feedback very seriously, as we continuously strive to improve both the quality of our products and the overall customer experience.
We sincerely regret that the dress and return process caused you disappointment and inconvenience. Your comments have been shared with our team to help us enhance our service and ensure a better experience for all our clients in the future.
Warm regards,
Milla Team
The fabric of the product was not such…
The fabric of the product was not such gooh in my opinion and different from photos. moreover, it wan not well sewn. its price wasn't fair for that quality i think.
September 15, 2025
Reply from Milla
Hi Sara,
Thank you for sharing your honest feedback with us. We’re truly sorry to hear that the fabric and sewing did not meet your expectations. We always strive to ensure that our dresses match the quality and details shown in our photos, so we take your comments very seriously.
Our team will be reaching out to you directly to better understand your experience and see how we can make this right for you. Your opinion is very important to us, as it helps us improve both our products and services.
Warm regards,
Milla Team
Amazing
Amazing!
The thing that you added to dress the little pants was incredible!
September 4, 2025
Reply from Milla
Dear Anne,
Thank you so much for your wonderful feedback! ✨ We’re delighted to hear that you loved your evening dress and that the little detail we added made it even more special for you. Knowing it brought you joy means the world to us 💖
With love,
Milla Team
Reply from Milla
Dear A. Davis,
Thank you so much for your wonderful feedback!
We’re thrilled to hear that you love your evening gown and that it looks just as beautiful as you expected 💖
Your words mean a lot to us, and we’re so happy it brought you joy.
Wishing you many glamorous and unforgettable moments in your dress!
Warm regards,
Milla Team
Such gorgeous
Such gorgeous, well-made and elegant dresses. I always feel like an absolute princess in them. I spoil myself with one a year for my birthday and am already excited for the one I’ll wear next year 🩷
August 31, 2025
Unprompted review
Reply from Milla
Dear Amanda,
Thank you so much for this absolutely beautiful review! We were so touched to read that our dresses make you feel like an absolute princess. That is exactly how we want our customers to feel 💖
We love that you have made it a tradition to spoil yourself with one of our dresses every year for your birthday. It means the world to us to be a small part of your special day.
We are already excited for you to find the perfect dress for next year and can't wait to see which one you choose.
Warm regards,
Milla Team
Beautiful dress…
Beautiful dress that arrived quickly and very nicely packed and shipped. I am very happy with the quality of the dress. Looking forward to wearing it.
August 24, 2025
Reply from Milla
Dear Phyllis,
Thank you so much for your kind words! We’re delighted to hear that you’re happy with the dress and its quality, as well as the speedy delivery. We hope you have a wonderful time wearing it and feel absolutely stunning. If you need any assistance in the future, please don’t hesitate to reach out!
Buy the dress!!!!…
It’s been a long time since I have seen a dress this beautiful and so well made. At first I was nervous to purchase a dress because of the cost and of course purchasing it online. But let me tell you they did not disappoint. What you see is what you are getting and so much more. The corset is very comfortable and the material is soft on the skin. My daughter definitely felt like a princess. If you are looking for a stunning dress Mila is definitely 💯 percent will not disappoint.
June 26, 2025
Unprompted review
Reply from Milla
Dear Marilyn,
Thank you so much for sharing such a heartfelt review! 💖 We’re beyond happy to hear that the dress exceeded your expectations and that your daughter felt like a true princess — that means the world to us. ✨
It’s always our goal to make every detail perfect, from the craftsmanship to the comfort, and your kind words truly inspire our team. We’re so grateful you trusted us with such a special purchase, and we couldn’t be happier to know you’re pleased with it.
We’ll be delighted to dress you again in the future! 🌸
With love,
Milla Team
This order has being very difficult to…
This order has being very difficult to track and very confusing to understand.
August 27, 2025
Reply from Milla
Dear Bessy,
Thank you for sharing your feedback! We’re very sorry to hear that your experience with this order has been difficult.
We know how important it is for everything to go smoothly, and we regret that we fell short this time. Please be assured that we take your feedback seriously and will use it to improve our service so future orders are handled better.
Warm regards,
Milla Team
The dress is so elegant
Update Review: I wrote a review on this dress the moment I received it, because I fell in love with it instantly. Now I feel the obligation to write another review after wearing it to my friend's wedding. OMG! This dress is so elegant. You can't believe how many compliments I received. People would stop me at the wedding to ask me where I got this dress! This dress made me feel so amazing and I cant wait to wear it at another party.
My First Review: The dress is so elegant, so airy, so sexy, so princessy.
August 10, 2025
Reply from Milla
Dear Mina,
Thank you so much for your lovely feedback! ✨
We’re truly delighted to hear that you find the dress elegant, airy, sexy, and princess-like — that’s exactly the feeling we hope to create for our brides. Your kind words mean a lot to us!
If there’s anything we can assist you with, feel free to reach out anytime.
Amazing quality!!
August 7, 2025
Reply from Milla
Dear El,
Thank you so much! 💞
We're so happy to hear that you love the quality. We put a lot of care into every single piece, so your feedback means a great deal to our team! Thank you again for your wonderful review and for highly recommending us.
Warm regards,
Milla Team
Happy to order again
Immediate and very helpful Customer Support, good quality, exceptional designs. Even delivery was much faster than expected. Thank you!
August 11, 2025
Reply from Milla
Dear Alexa,
Thank you so much for your kind words! We're thrilled to hear that you were pleased with our customer support, product quality, and designs. It’s also great to know that your order arrived sooner than expected. Your satisfaction means a lot to us, and we truly appreciate your support.
We look forward to serving you again!
I loved my order
I loved my order! The dress is even more beautiful than the pictures, the size fits perfectly, and the service was excellent. Highly recommend🙏🙏🙏🙏
August 17, 2025
Unprompted review
Reply from Milla
Dear Juju,
Thank you so much for sharing your lovely feedback with us! 💞
We are absolutely thrilled to hear how much you love your dress and that it exceeded your expectations. It means so much to us that the size was a perfect fit and that you were happy with our service.
Thank you for your wonderful review and for highly recommending us!
Warm regards,
Milla Team
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