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The design on the shirt I ordered started peeling off after just one wash. I emailed them a few times to find out about how to return it, and they finally responded asking for multiple photos. I sent the photos and no reply. I messaged a couple more times and they said they are requesting a replacement to be sent to me. This was almost 3 weeks ago now, and still no replacement. Horrible customer service.
I have ordered several items and have been incredibly happy with all. I even had to return an item for a different size. They were incredibly accommodating and received my money back very quickly.
I've been a customer of this store since it first started. I've always enjoyed every purchase but lately things have changed and it's not the same. I have been trying to get in contact with customer service for weeks now. Messages on Instagram not answered, chat not working and emails not answered.
Not a fan of their customer service. Slow to get back to me and I am a repeat customer. My return has been sent back to be as “undeliverable” even though I used the EXACT address they provided. No one will respond to me to fix the issue. The clothing is below average quality. My first item ever ordered came with a hole in it. Not worth the hassle!!
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