ITZOO Reviews 1,158

TrustScore 5 out of 5

4.8

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Rated 4 out of 5 stars

Imac was well packed and condition was better than expected. Itzoo always have good prices and the promotions are excellent too. Didn't come with latest update to safari but wasn't a problem to fix.... See more

Company replied

Rated 5 out of 5 stars

Bought a refurbished lenovo t490 grade B... its beyond a grade B and more of a grade A rating. Its perfect. ITZOO packaged the item as securely as possible and it arrived unscathed. Fast efficient ser... See more

Company replied

Rated 5 out of 5 stars

B Grade - which is anybody else's A grade. Not a mark. Well packed with overnight delivery. What more do you expect for £204? Delivered with Win10 but I was immediately offered Win 11 upgrade whi... See more

Company replied

Rated 5 out of 5 stars

The ipad delivered was Grade A as advertised in first class condition - could have done with a clean though. The back of the ipad had a secure erase sticker removing probably the previous user's deta... See more

Company replied

Company details

  1. Used Computer Store

Written by the company

One of the UKs leading suppliers of cheap refurbished laptops, computers, servers monitors, computer parts, laptop parts and much more at ITZOO.


Contact info

  • Newton Chambers Road, S35 2PX, Sheffield, United Kingdom

  • itzoo.co.uk

4.8

Excellent

TrustScore 5 out of 5

1K reviews

5-star
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Rated 5 out of 5 stars

Extremely pleased

Extremely pleased with my iPad which looks as new. It arrived the day after ordered and is in fabulous condition.

February 10, 2023
Unprompted review
ITZOO logo

Reply from ITZOO

Dear Kathleen,

Thank you for your review on Trustpilot. We are pleased you are happy with the quality of the IPad and the speedy delivery.
We hope to hear from you again in the future.

Best wishes,
Team ITZOO

Rated 5 out of 5 stars

Fast delivery, recommended

Fast delivery, item as described - appreciated as always.

February 8, 2023
Unprompted review
ITZOO logo

Reply from ITZOO

Thank you for your review on Trust pilot,
We are pleased you are happy with your device and the delivery was fast. Please feel free to email into info@itzoo.co.uk for a discount off your next order.

Best wishes,
Team ITZOO

Rated 4 out of 5 stars

Support team very helpful with discount code issue.

Good prompt service. Was kept informed through buying process.

February 2, 2023
ITZOO logo

Reply from ITZOO

Dear Neil,

Thank you for your review on Trustpilot.

We are pleased you felt you were kept well informed through the process.

We hope to hear from you again in the future.

Best wishes,
Team ITZOO

Rated 5 out of 5 stars

First Class Company

This is the second refurbished item i have bought from here, i was more than happy with the first item, and this one is even better. You would think that it was brand new out of an apple shop. Delivery was made in less than 24 hours from placing the order as well. Couldn't recommend this company enough, absolutely superb!

January 31, 2023
ITZOO logo

Reply from ITZOO

Thank you for your review on Trustpilot.
Its always nice to hear from a returning customer, we are pleased your are happy with the quality of the IPad.

We hope to hear from you again in the future.

Best wishes,
Team ITZOO

Rated 5 out of 5 stars

speedy delivery

speedy delivery, answered query speedily too, very please with my choice of laptop

January 31, 2023
ITZOO logo

Reply from ITZOO

Dear Anne,

Thank you for your review on Trustpilot.

We are pleased you are happy with your Thinkpad X390 and that any queries you had were answered quickly.

We hope to hear from you again in the future.

Best wishes.
Team ITZOO

Rated 5 out of 5 stars

Fantastic Service

Ordered a refurbished laptop and it arrived very quickly and in great condition and at a great price. Highly recommended.

January 24, 2023
ITZOO logo

Reply from ITZOO

Dear Martin,

Thank you for your review on Trustpilot. We are pleased you are happy with your Lenovo P52 and it arrived quickly.
We hope to hear from you again in the future.

Best wishes,
Team ITZOO

Rated 5 out of 5 stars

Great recommendation..

I was recommended to use ITZoo and have to say the price, discount, equipment is first rate. It has taken minimal effort to set up the laptop and have already used it for work (Teams etc).

January 31, 2023
ITZOO logo

Reply from ITZOO

Dear Mike,

Thank you for your review. We are pleased you are happy with your Latitude 7290, and the set up on was easy for you.

We hope to hear from you again in the future.
Best wishes,
Team ITZOO

Rated 5 out of 5 stars

Recommended by a satisfied friend.

Bought a refurbished laptop upon the recommendation of a friend,very impressed with quick delivery of really good machine.Just has to stand test of time.

January 21, 2023
ITZOO logo

Reply from ITZOO

Dear Patrick,

Thank you for your review on Trustpilot.

We are pleased you are impressed with your Thinkpad T480 and that it arrived quickly.

We hope to hear from you again in the future.

Best wishes,
Team ITZOO

Rated 5 out of 5 stars

Great customer service and item was…

Great customer service and item was exactly as described. Very happy with the purchase. Thanks.

December 1, 2022
ITZOO logo

Reply from ITZOO

Dear Mark,

Thank you for your review. We are pleased you are happy with your Apple IMAC. We hope to hear from you again in the future.

Best wishes,
Team ITZOO

Rated 4 out of 5 stars

A (new to me) iMac to make life easier!

Selecting and purchasing a computer from ITZoo is an experience that avoids trouble.
The communications from ITZoo were frequent, without being too frequent, making sure I was up-to-date on every stage of my order.

Unfortunately weeks passed before I was able to set up the mac (nothing to do with ITZoo).
Once I found a spare power cable (none was included), I discovered that I needed to update it from the 2017 OS to the current version (counter to the info on the product page). This took AGES, but was successful and the mac now purrs like a kitten despite being a 2017/18 model! I know it can get an even greater performance boost if I swap the HDD for SSD data storage, but it’s only noticeable on start-up and shutdown.
The iMac was received in superb condition and all software checks I’ve been able to run have reported hardware to be in excellent shape!
Other than the above niggles (less than annoyances), it would have been a perfect buying experience.
No wonder I’ve heard so many recommendations for ITZoo :)

November 19, 2022
Unprompted review
ITZOO logo

Reply from ITZOO

Thank you for your review on Trustpilot.
We are pleased you are happy with your IMAC and the service ITZOO provided you with.

We hope to hear from you again in the future.

Best wishes,
Team ITZOO

Rated 5 out of 5 stars

Good service great product.

December 15, 2022
Unprompted review
ITZOO logo

Reply from ITZOO

Thank you for your review. We are pleased you are happy with your device. Please feel free to email info@itzoo.co.uk for a discount code off your next order.

Best wishes,
Team ITZOO

Rated 5 out of 5 stars

A good quality product arrived quickly

A good quality product arrived quickly. No real markings or defects, and for a well used business machine a pleasantly long lasting battery.

December 1, 2022
Unprompted review
ITZOO logo

Reply from ITZOO

Thank you for your review. We are pleased you are happy with your device. Please feel free to email info@itzoo.co.uk for a discount code off your next order.

Best wishes,
Team ITZOO

Rated 5 out of 5 stars

Good service

Good communication, and the item was very well packaged. Delivery took a little while, but delivery dates were accurate.

December 4, 2022
Unprompted review
ITZOO logo

Reply from ITZOO

Dear Wayne,

Thank you for your Trustpilot review. We are pleased you are happy with your IMAC, please accept our apologies for the slow delivery i believe our couriers are very busy at this time of year.

Best wishes,
Team ITZOO

Rated 5 out of 5 stars

Very satisfied with the delivery and product

I received my Dell laptop today and it's really in great condition. So happy with the product and it's price. It was also delivered one day earlier to scheduled one. Thanks to the team.

December 20, 2022
ITZOO logo

Reply from ITZOO

Thank you for your review on Trustpilot.

We are pleased you are happy with your Dell Latitude 5400. We hope to hear from you again in the future.

Best wishes,
Team ITZOO

Rated 5 out of 5 stars

Perfect as usual!

As usual, everything from ordering to delivery was faultless. The goods are always as described, and well packaged on delivery. First class company!

December 11, 2022
ITZOO logo

Reply from ITZOO

Thank you for your review on Trustpilot.

We are pleased you have had another good experience using ITZOO. We hope to hear from you again in the future.

Best wishes,
Team ITZOO

Rated 4 out of 5 stars

Imac was well packed and condition was…

Imac was well packed and condition was better than expected. Itzoo always have good prices and the promotions are excellent too. Didn't come with latest update to safari but wasn't a problem to fix. Also original power cable not supplied. Only minor things. Itzoo are excellent for products and service. Highly recommended.
Happy return buyer.

December 18, 2022
Unprompted review
ITZOO logo

Reply from ITZOO

Thank you for your review on Trustpilot. We are pleased you are happy with the condition of your IMAC. Please feel free to email info@itzoo.co.uk for a discount code off your next order.

We hope to hear from you again in the future.
Best wishes,
Team ITZOO

Rated 5 out of 5 stars

Best seller. Excellent customer satisfaction.

Got an excellent refurbished laptop for cheap.but the real deal is, when I was having a small issue on the laptop, the time it took for them to repair it and resend it, the way they have given me the update, made me so happy. I definitely recommend them.

December 8, 2022
Unprompted review
ITZOO logo

Reply from ITZOO

Thank you for your review on Trustpilot.

Please accept our apologies for the issue you had with your Thinkpad. We are pleased this could be solved and you are now happy.

We hope to hear from you again in the future.

Best wishes,
Team ITZOO

Rated 5 out of 5 stars

I purchased the LENOVO THINKPAD P52…

I purchased the LENOVO THINKPAD P52 Notebook from Itzoo (ORDER #30685)
The laptop was described as Grade B, but to me it looked "as new" just 2 minor scratches on the outer body of the laptop. Excellent machine at a great price.
Really impressed with the laptop especially the battery life.
This is my 4th purchase from them in the last 5 years.

November 25, 2022
Unprompted review
ITZOO logo

Reply from ITZOO

Thank you for your review, its always nice to hear from a returning customer! We are pleased you are happy with your Thinkpad P52 and its battery life. We hope to hear from you again in the future.

Best wishes,
Team ITZOO

Rated 5 out of 5 stars

Refurbished LENOVO THINKPAD X280

I bought a Refurbished LENOVO THINKPAD X280 Ultrabook PC from ITZOO (Order #30676). Good communication, prompt delivery and grea customer service. The laptop was described as Grade B, but to me it looked "as new". Excellent little machine at a great price. Very happy customer.

November 25, 2022
Unprompted review
ITZOO logo

Reply from ITZOO

Thank you for your review on Trustpilot. We are pleased you are happy with your Lenovo Thinkpad X280, and that you had a good experience using ITZOO.

We hope to hear from you again in the future,

Best wishes,
Team ITZOO

Rated 5 out of 5 stars

Great customer service.

When the laptop I recently purchased developed a fault, I had no problems in getting it swiftly exchanged.
Their customer service team were fantastic and kept me informed all the time about the exchange.
I would not hesitate in recommending ITZOO for purchasing refurbished computers.

December 12, 2022
Unprompted review
ITZOO logo

Reply from ITZOO

Dear Alex,

Thank you for your review on Trustpilot. Please accept our apologies for the fault on the original device, we are glad our customer service team could resolve this issue for you swiftly. Please feel free to email info@itzoo.co.uk for a discount code off your next order!

Best wishes,
Team ITZOO

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