I am using this VPN for several years now without any issue. Recently I was not able to connect to USA server. Manson from support assisted me very well and gave me full guidance in making sure my con... See more
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See what reviewers are saying
I have been using multiple VPN, not only I found Ivacy is super easy to setup but it is one of the fastest. Recently I found my lifetime membership ran into some issues, I connected with the help agen... See more
I have had several support sessions with Ivacy for a variety of reasons and have always been treated professionally and helpfully. My Windows Ivacy app recently told me that my subscription had expir... See more
I purchased a lifetime license almost ten years ago because it was a good deal at the time. I use my account rarely, but it is super handy when I do need it. Logged in today(06/28/24) and found my lic... See more
Company details
Information provided by various external sources
At Ivacy, ingenuity is engrained throughout our product development cycle. We believe in complete online freedom, along with impenetrable security for our users. With our eyes set dead straight on our target, we began our journey in 2007 and engineered the best VPN service to help users experience true internet freedom. In 2010, Ivacy was the first VPN Company to introduce a unique feature called “Split Tunneling.” This feature allows users to enjoy complete control over which data to send through their ISP and which data to send through our VPN service. Since then, we have integrated many additional features, allowing millions of satisfied users to benefit from them in the long run.
Contact info
38 Beach Road #29-11 South Beach Tower, 189767, Singapore
- partners@ivacy.com
- ivacy.com
Hasn’t replied to negative reviews
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Quick and helpful
James was excellent in helping me get connected on a new computer. He quickly solved my issues and got me up and running.
James helped me with my unlimited…
James helped me with my unlimited account I bought 5 years ago, the app works really well on my phone and pc and I got really great support ! :)
I've assisted by Mason at Ivacy support…
I've assisted by Mason at Ivacy support system. My issue resolved completely within few minutes. Salute to his technical excellency......
Assisted by Aneketh
Assisted by Aneketh. Super helpful and renewed by account within minutes since I subscribed lifetime access with ivacy.
Thank you once again!
Customer service is A1
I had an issue that required support and James was able to help me quickly and efficiently. Wonderful customer service. I highly recommend
James helped me fast
Time to re-up, James helped me fast and efficiently, thanks, James!
worst app ever
la peor app de vpn nunca se conecta su pagina principal esta llena de malware pague la subscripcion y solo funciono los primero 2 dias despues de eso fue imposible conectarme a una red incluso su app me crasheaba la pc , muy malo no lo recomiendo mantengase alejado de este app y la web (full malware) no tengo palabras para expresar lo mal y mediocre de este servicio
The worst VPN app never connects. Its main page is full of malware. I paid for the subscription and it only worked for the first 2 days after that. It was impossible to connect to a network. Even its app crashed my PC. Very bad. I don't recommend it. Stay away from it. this app and the website (full malware) I have no words to express how bad and mediocre this service is

Reply from Ivacy VPN
Quick connection and fast resolution
I have had several support sessions…
I have had several support sessions with Ivacy for a variety of reasons and have always been treated professionally and helpfully. My Windows Ivacy app recently told me that my subscription had expired even though my account stats said it didn't expire for another 4 years. In any case, James fixed the problem quickly and accurately. Ivacy customer support is terrific. Thanks, James.
Purchased a lifetime subscription
Purchased a lifetime subscription via stacksocial that expires every 5 years. To renew it I contacted the support and the supportmember James was incredibly supportive and quickly helped me with my request. The product they are offering is also great. I can only recommend Ivacy VPN.
James was very helpful and was able to…
James was very helpful and was able to resolve all my concerns pretty quick. I would recommend this.
Great VPN - Great Price
I have been a user of the Ivacy VPN for several years. I have used it in multiple countries. To date the Ivacy VPN has been highly reliable and provided the connections I needed. At home I have it successfully installed on my Android TV, mobile phone, laptop and desktop computer. I am a highly satisfied user. A great product at a great price!
I also had purchased a Lifetime…
I also had purchased a Lifetime subscription through Stack Social and had not read the part that said customer service needs to be contacted every 5 years. I did contact them and James handled the issue in an efficient and friendly manner. I have generally been pleased with IVACY service.
Taken care of quickly and in a friendly…
Taken care of quickly and in a friendly manner. James immediately was able to access my account and take care of the issue I was having. Five star service!
Needed some help with account
James helped me out with the issue I was having quickly and professionally. I am very happy with the help he provided. Keep up the good work
James was kind
James was kind, instrumental and knowledgeable about my issue. He responded and resolved it promptly.
Thank you,
N. Smith
My subscription had ended
My subscription had ended, but James was able to renew in minutes with no hesitation
James was an awesome guy!
Ive needed to extend my subscription and a James helped me do that in less then an minute. Would recommend
I had purchased lifetime access in 2019…
I had purchased lifetime access in 2019 and just realizes it was expired. With seeing that it expired I reached out to customer service (Mason) and he immediately extended me. Pretty satisfied with the service and the VPN overall.
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