Ivacy VPN Reviews 3,711

TrustScore 4.5 out of 5

4.6

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Rated 5 out of 5 stars

I am using this VPN for several years now without any issue. Recently I was not able to connect to USA server. Manson from support assisted me very well and gave me full guidance in making sure my con... See more

Rated 5 out of 5 stars

I have been using multiple VPN, not only I found Ivacy is super easy to setup but it is one of the fastest. Recently I found my lifetime membership ran into some issues, I connected with the help agen... See more

Rated 5 out of 5 stars

I have had several support sessions with Ivacy for a variety of reasons and have always been treated professionally and helpfully. My Windows Ivacy app recently told me that my subscription had expir... See more

Rated 5 out of 5 stars

I purchased a lifetime license almost ten years ago because it was a good deal at the time. I use my account rarely, but it is super handy when I do need it. Logged in today(06/28/24) and found my lic... See more

Company details

  1. VPN Service
  2. Internet Service Provider

Information provided by various external sources

At Ivacy, ingenuity is engrained throughout our product development cycle. We believe in complete online freedom, along with impenetrable security for our users. With our eyes set dead straight on our target, we began our journey in 2007 and engineered the best VPN service to help users experience true internet freedom. In 2010, Ivacy was the first VPN Company to introduce a unique feature called “Split Tunneling.” This feature allows users to enjoy complete control over which data to send through their ISP and which data to send through our VPN service. Since then, we have integrated many additional features, allowing millions of satisfied users to benefit from them in the long run.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

4K reviews

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Assisted by Aneketh

Assisted by Aneketh. Super helpful and renewed by account within minutes since I subscribed lifetime access with ivacy.
Thank you once again!

July 6, 2024
Unprompted review
Rated 5 out of 5 stars

Customer service is A1

I had an issue that required support and James was able to help me quickly and efficiently. Wonderful customer service. I highly recommend

July 5, 2024
Unprompted review
Rated 1 out of 5 stars

worst app ever

la peor app de vpn nunca se conecta su pagina principal esta llena de malware pague la subscripcion y solo funciono los primero 2 dias despues de eso fue imposible conectarme a una red incluso su app me crasheaba la pc , muy malo no lo recomiendo mantengase alejado de este app y la web (full malware) no tengo palabras para expresar lo mal y mediocre de este servicio

The worst VPN app never connects. Its main page is full of malware. I paid for the subscription and it only worked for the first 2 days after that. It was impossible to connect to a network. Even its app crashed my PC. Very bad. I don't recommend it. Stay away from it. this app and the website (full malware) I have no words to express how bad and mediocre this service is

July 2, 2024
Unprompted review
Ivacy VPN logo

Reply from Ivacy VPN

Hi there,

This is Valerie from Ivacy. My sincerest apologies for the issues you faced. As Customer Success Manager for Ivacy, I am making it my personal responsibility to resolve your issue ASAP. Kindly connect with me directly by emailing at helpdesk@ivacy.com or You can also join our 24/7 support team at www.ivacy.com

Regards,
Valerie Evans

Rated 5 out of 5 stars

I have had several support sessions…

I have had several support sessions with Ivacy for a variety of reasons and have always been treated professionally and helpfully. My Windows Ivacy app recently told me that my subscription had expired even though my account stats said it didn't expire for another 4 years. In any case, James fixed the problem quickly and accurately. Ivacy customer support is terrific. Thanks, James.

July 2, 2024
Unprompted review
Rated 5 out of 5 stars

Purchased a lifetime subscription

Purchased a lifetime subscription via stacksocial that expires every 5 years. To renew it I contacted the support and the supportmember James was incredibly supportive and quickly helped me with my request. The product they are offering is also great. I can only recommend Ivacy VPN.

July 2, 2024
Unprompted review
Rated 5 out of 5 stars

Great VPN - Great Price

I have been a user of the Ivacy VPN for several years. I have used it in multiple countries. To date the Ivacy VPN has been highly reliable and provided the connections I needed. At home I have it successfully installed on my Android TV, mobile phone, laptop and desktop computer. I am a highly satisfied user. A great product at a great price!

July 2, 2024
Unprompted review
Rated 5 out of 5 stars

I also had purchased a Lifetime…

I also had purchased a Lifetime subscription through Stack Social and had not read the part that said customer service needs to be contacted every 5 years. I did contact them and James handled the issue in an efficient and friendly manner. I have generally been pleased with IVACY service.

July 1, 2024
Unprompted review
Rated 5 out of 5 stars

I had purchased lifetime access in 2019…

I had purchased lifetime access in 2019 and just realizes it was expired. With seeing that it expired I reached out to customer service (Mason) and he immediately extended me. Pretty satisfied with the service and the VPN overall.

June 30, 2024
Unprompted review

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