Castle Quay Shopping Centre, OX16 5UN Banbury, England, GB


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Rated 5 out of 5 stars

Sahil was very helpful with me choosing new flavours. He went out of his way to help me choose a new favourite flavour of vape. Red apple ice. Amazing offers and helpful staff. Will definitely be retu... See more

Company replied

Rated 1 out of 5 stars

Today brilliant. Very polite and professional but i came a few days ago and the guy before was so rude dkdnt serve me strate away as he was eating. Ignored me and i felt very disrespected.

Company replied


Company details

  1. Electronic Cigarette Store

Written by the company

IVAPE is a well-established vaping brand that's quickly rising to become a leading supplier in the UK.


Contact info

  • Castle Quay Shopping Centre, OX16 5UN, Banbury, England, United Kingdom

  • 08006889399

4.0

Great

TrustScore 4 out of 5

22 reviews

5-star
4-star
3-star
2-star
1-star

Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Sahil is amazing and helpful.

Sahil was very helpful with me choosing new flavours. He went out of his way to help me choose a new favourite flavour of vape. Red apple ice. Amazing offers and helpful staff. Will definitely be returning many times! Thank you Sahil

October 12, 2023
Unprompted review
iVape - Banbury logo

Reply from iVape - Banbury

We are happy you’re pleased with the results and that we were able to help. If there’s anything else we can do to help, please let us know. Thanks for your positive review and we’re looking forward to your next visit.

Rated 5 out of 5 stars

Friendly

Always friendly & helpful

September 20, 2023
Unprompted review
iVape - Banbury logo

Reply from iVape - Banbury

Thanks for your kind words, We ‘re grateful for your feedback.

Rated 4 out of 5 stars

Always good service

Always good service, bad opening times

September 13, 2023
Unprompted review
iVape - Banbury logo

Reply from iVape - Banbury

Thanks for your kind words, We ‘re grateful for your feedback. We will try our best to focus on our business hours. Thanks for highlighting the issue.

Rated 1 out of 5 stars

Today brilliant

Today brilliant. Very polite and professional but i came a few days ago and the guy before was so rude dkdnt serve me strate away as he was eating. Ignored me and i felt very disrespected.

September 6, 2023
Unprompted review
iVape - Banbury logo

Reply from iVape - Banbury

We're glad to hear about your positive experience today, and we sincerely apologise for the previous incident. We're addressing the issue to ensure better service in the future. Thank you for bringing it to our attention, and we appreciate your understanding.

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