It was a little bit difficult to to navigate due to various requirements, maybe before the start of the application, there was a list of what will be required to complete the application, for example,... See more
While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more
To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more
Review summary
Based on reviews, created with AI
What people talk about most
Based on these reviews
I stumbled upon the link went thru the process. I didn't think had to pay but I can understand if people decline. The form completion however was easy to do very direct. Let me know when it will be re... See more
Easy, timely and frequent updates on progress. I thought this was the official Gov. site. Now I am concerned if this is a acceptable document??
Just a little pricey. Your site also looks just like the Official Brazil site, so we were a bit shocked when we had to pay so much more than we're used to. My fault for not digging deeper but oh well.... See more
Company details
About iVisa
Written by the company
iVisa is a private online travel document service with over 12 years of experience helping travelers apply for visas and other travel authorizations easily and securely. We’re not a government agency.
Millions of travelers choose iVisa for convenience, speed, and support throughout the application process. To provide this service, we charge a service (processing) fee in addition to any government fees. This fee covers access to our easy-to-use website and mobile app, step-by-step guidance, document and photo validation, 24/7 customer support, support in 14+ languages and more.
iVisa offers multiple processing options: Standard, Rush, and Super Rush. Faster options mean our team reviews and prepares your application sooner to help ensure it is complete and error-free before submission. By reviewing your application for accuracy and completeness before submission, iVisa helps prevent delays caused by errors or reprocessing, which can result in faster overall approval compared to applying on your own.
We understand that travel plans can change. Our refund policy is designed to be fair and transparent, with eligibility depending on application status and timing. Full details are available here.
Our goal is to simplify international travel by providing clear information, reliable service, and responsive customer support at every step.
Or download iVisa's iOS App
Click or scan the QR code below:
Contact info
United States
- ivisa.com
4.3
Excellent
69K reviews
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
How this company uses Trustpilot
See how their reviews and ratings are sourced, scored, and moderated.
Easy to understand very explanatory of…
Easy to understand very explanatory of questions
April 16, 2026
May use AI-assist with repliesRead more
At Trustpilot, it's all about human content. This business can also access our AI-assisted response tool which helps them draft replies.
Fantastic customer support
I experienced a few technical issues but these were speedily resolved and the responsiveness of the team was fabulous! Made the entire experience so easy and stress free.
April 16, 2026
Reply from iVisa
Dear Debi, thank you for choosing iVisa and for taking the time to share your review about our services. We greatly appreciate your valuable feedback. If you need any further assistance, please don’t hesitate to reach out. Our support team is here to help. We're here for you. (:
Reply from iVisa
Dear Ferdinand, thank you for choosing iVisa and for taking the time to leave a review regarding the services. Thank you for your feedback! Have a safe trip. (: We are here for you.
Helpful, Polite, and Quick
Juan was helpful and polite. He fixed the problem quickly.
April 15, 2026
Unprompted review
Reply from iVisa
Dear Lauren, thank you for choosing iVisa and for taking the time to share your review about our services. We greatly appreciate your valuable feedback. If you need any further assistance, please don’t hesitate to reach out. Our support team is here to help. We're here for you. (:
Ease of application and once done ease…
Ease of application and once done ease of entry on arrival
April 15, 2026
cheater
cheater
Very bad
Instead of the announced €25, they debited €105 without any explanation. Scammers!!!
April 15, 2026
Unprompted review
Reply from iVisa
Dear Veronika,
We've sent you an e-mail with all the relevant info related to your case at hand.
Also, it is relevant to note that iVisa is a third-party service that applies for visas and travel documents on behalf of our customers, ensuring that documents are uploaded correctly and visas are processed on time. Our role is to prevent information requests from the government and minimize the chances of a visa or document rejection. As such, we have our own processing fee - apart from the government fee itself.
We hope that you have a great week and in case you need any other help or have any further questions, please reply to our last email. We are here for you.
The application form was very intuitive…
The application form was very intuitive and easy. Once submitted, my VISA arrived rapidly. iVisa has an app to permit my VISA to be stored and carried with me.
April 15, 2026
Quick and concise
April 15, 2026
fast approval
very clear instruction and fast approval for ETA application submitted within 1 day
April 15, 2026
Easy to use and quick response.
April 15, 2026
Customer service is all about meeting…
Customer service is all about meeting the customer's needs.
April 15, 2026
The Trustpilot Experience
Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.
Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.
Learn more about other kinds of reviews.
We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.
Learn about Trustpilot’s review process.
Here are 8 tips for writing great reviews.
Verification can help ensure real people are writing the reviews you read on Trustpilot.
Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.