Banner for Ivy Rx

Ivy Rx Reviews 5,587

TrustScore 4.5 out of 5

4.6

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

To protect platform integrity, every review on our platform—verified or not—is screened by our 24/7 automated software. This technology is designed to identify and remove content that breaches our guidelines, including reviews that are not based on a genuine experience. We recognise we may not catch everything, and you can flag anything you think we may have missed. Read more

Review summary

Created with AI, based on recent reviews

Looking at 4,446 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the staff for their helpfulness, professionalism, and positive attitudes. Many people highlight the exceptional customer service, noting quick response times and efficient resolution of issues. The overall service is frequently described as excellent, with consumers appreciating the smooth and easy process from start to finish. However, some people were dissatisfied with the product itself, mentioning a lack of effectiveness or experiencing side effects. A few other people also felt that communication could be inconsistent, with some reporting slow responses from doctors or receiving generic answers from customer service.

What people talk about most

Staff

People report positive experiences with staff. Customers consistently praise the team for being helpful,... See more

Customer service

Reviewers mention positive feedback about customer service. Customers consistently praise the helpfulness,... See more

Response time

Customers had positive experiences with response time. Many reviewers praise the quick and responsive... See more

Service

Customers consistently note positive experiences with service. Reviewers frequently highlight the quick,... See more

Product

Clients share ambiguous opinions on the product. Many reviewers express satisfaction, noting significant... See more

Reviews shaping this summary

Rated 5 out of 5 stars

It was easy knowing that it would be sent out on time & show up at door. I didnt have to go to doctors or wait for prescriptions. I had great success. Food noise was gone literally within 24 hours, cr... See more

Company replied

Rated 5 out of 5 stars

Great product that actually works! Only small nausea the first week but no other major side effects! An influencer gave me their promo code and I was hesitant at first but really glad I decided to tak... See more

Company replied

Rated 5 out of 5 stars

Excellent service from start to finish! Communication through chat was quick and responsive, and all of my questions were answered thoroughly and professionally. I really appreciated how easy and smoo... See more

Company replied

Rated 5 out of 5 stars

I had the pleasure of working with JB. I had ordered a product but never received a shipping confirmation even though the money was deducted from my account. JB stayed in contact with me over the cour... See more

Company replied


Company details

  1. Health and Beauty Shop

Written by the company

At IVY RX, we aim to help you optimize your body to perform at your peak. No matter the goals of your active lifestyle, we'll help you get the most out of every day and ensure that as you grow older, you don't have to accept that aging is synonymous with declining. Whether you’re looking for NAD+, Glutathione, B12, or weight loss treatments, we are the source for all your wellness needs, delivered to your door without stress.


Contact info

4.6

Excellent

TrustScore 4.5 out of 5

6K reviews

5-star
4-star
3-star
2-star
1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 79% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Erik was Awesome!

Erik was extremely helpful and work very quickly to resolve my concerns and recify the situation. I hope that we cross paths in the future should I have any other issues. Amazingly patient and kind.

May 20, 2026
Ivy Rx logo

Reply from Ivy Rx

Thank you so much for your wonderful feedback! We’re thrilled to hear Erik was so helpful and worked quickly to resolve your concerns and rectify the situation. Providing responsive, understanding, and genuinely caring support is something our team truly values, and we’re so glad Erik’s patience and kindness made such a positive impact on your experience. We truly appreciate your trust in Ivy Rx and your thoughtful recognition of Erik’s efforts. We’re always here if you need anything.

Rated 5 out of 5 stars

Myra was so great

Myra was so great. Answered my questions

May 20, 2026
Ivy Rx logo

Reply from Ivy Rx

Thank you for your kind feedback! We’re so glad to hear Myra was able to answer your questions and provide a great experience. Delivering understanding, responsive, and supportive care is something our team truly values, and we’re happy Myra could assist you. We truly appreciate your trust in Ivy Rx and are always here if you need anything.

Rated 5 out of 5 stars

Ericha is wonderful and responds…

Ericha is wonderful and responds quickly. They are always flexible with my needs and willing to work with my needs. Thank you Ivy RX Team!

May 20, 2026
Ivy Rx logo

Reply from Ivy Rx

Thank you so much for your kind feedback! We’re thrilled to hear Ericha has been wonderful to work with and consistently responds quickly. Providing responsive, understanding, and flexible support tailored to each patient’s needs is something our team truly values, and we’re so glad Ericha and the Ivy Rx team have been able to support you so well. We truly appreciate your trust in Ivy Rx and are always here if you need anything.

Rated 5 out of 5 stars

Ard was so helpful!

Ard was so helpful!

May 20, 2026
Ivy Rx logo

Reply from Ivy Rx

Thank you for your kind feedback! We’re so glad to hear Ard was so helpful during your experience. Providing responsive, understanding, and supportive care is something our team truly values, and we’re happy Ard made such a positive impression. We truly appreciate your trust in Ivy Rx and are always here if you need anything.

Rated 5 out of 5 stars

The best platform and glp1 company I’ve…

The best platform and glp1 company I’ve used. Definitely recommend.

May 12, 2026
Ivy Rx logo

Reply from Ivy Rx

Thank you so much for your amazing feedback and recommendation! We’re thrilled to hear Ivy Rx has been the best platform and GLP 1 experience you’ve used. Providing trustworthy, responsive, and supportive care is exactly what our team strives for, and it means so much to know we’ve made such a positive impact on your journey. We truly appreciate your trust and recommendation and are always here if you need anything.

Rated 5 out of 5 stars

Excellent customer service!

Rosette was very thorough and great at helping me with what I needed!

May 20, 2026
Ivy Rx logo

Reply from Ivy Rx

Thank you for your wonderful feedback! We’re so glad to hear Rosette provided excellent customer service and was thorough in helping you with what you needed. Delivering understanding, responsive, and reliable support is something our team truly values, and we’re happy Rosette made your experience such a positive one. We truly appreciate your trust in Ivy Rx and are always here if you need anything.

Rated 5 out of 5 stars

Ericha was great!

Fast response, easy to work with. Aprreciated response.

May 20, 2026
Ivy Rx logo

Reply from Ivy Rx

Thank you for your wonderful feedback! We’re so glad to hear Ericha was great to work with and provided such a fast and helpful response. Delivering responsive, understanding, and easy to navigate support is something our team truly values, and we’re happy Ericha made your experience a positive one. We truly appreciate your trust in Ivy Rx and are always here if you need anything.

Rated 5 out of 5 stars

Quick response Fel was a big help

Quick response Fel was a big help

May 20, 2026
Ivy Rx logo

Reply from Ivy Rx

Thank you for your feedback! We’re so glad to hear Fel was a big help and able to provide a quick response. Delivering responsive, reliable, and supportive care is something our team truly values, and we’re happy Fel made your experience a positive one. We truly appreciate your trust in Ivy Rx and are always here if you need anything.

Rated 5 out of 5 stars

Responsive and helpful

Responsive and helpful. Very polite!

May 6, 2026
Ivy Rx logo

Reply from Ivy Rx

Thank you for your kind feedback! We’re so glad to hear you found our team responsive, helpful, and polite. Providing responsive, understanding, and friendly support is something we truly value, and we’re happy your experience reflected that. We truly appreciate your trust in Ivy Rx and are always here if you need anything.

Rated 5 out of 5 stars
Ivy Rx logo

Reply from Ivy Rx

Thank you for your feedback! We’re so glad you found the information helpful and informative. Providing transparent, understanding, and supportive care is something our team truly values, and we’re happy we could assist you. We truly appreciate your trust in Ivy Rx and are always here if you need anything.

Rated 5 out of 5 stars
Ivy Rx logo

Reply from Ivy Rx

Thank you for your feedback and for sharing such an important reminder. We completely agree that staying informed and advocating for your own health is so valuable. We’re also glad to hear you experienced quick service from our team. Providing transparent, responsive, and supportive care is something we truly strive for at Ivy Rx. We appreciate your trust and are always here if you need anything.

Rated 5 out of 5 stars

JAN is very professional and efficient

JAN is very professional and efficient. JAN was able to fulfill my request in 5 minutes.
Great customer service!

May 20, 2026
Ivy Rx logo

Reply from Ivy Rx

Thank you for your wonderful feedback! We’re thrilled to hear Jan was professional, efficient, and able to fulfill your request so quickly. Providing responsive, reliable, and high quality support is something our team truly values, and we’re so glad Jan made your experience such a positive one. We truly appreciate your trust in Ivy Rx and are always here if you need anything.

Rated 5 out of 5 stars

Very fast response

Very fast response from ARD and they pointed me in the right direction.

May 20, 2026
Ivy Rx logo

Reply from Ivy Rx

Thank you for your feedback! We’re so glad to hear Ard provided a very fast response and was able to point you in the right direction. Delivering responsive, helpful, and reliable support is something our team truly values, and we’re happy Ard made your experience a positive one. We truly appreciate your trust in Ivy Rx and are always here if you need anything.

Rated 5 out of 5 stars
Ivy Rx logo

Reply from Ivy Rx

Thank you for your feedback! We’re so glad to hear you found our team very helpful. Providing understanding, responsive, and supportive care is something we truly value, and we’re happy we could make your experience a positive one. We truly appreciate your trust in Ivy Rx and are always here if you need anything.

Rated 5 out of 5 stars

The tool that truly saved me

It was easy knowing that it would be sent out on time & show up at door. I didnt have to go to doctors or wait for prescriptions. I had great success. Food noise was gone literally within 24 hours, cravings, fullness, it was all incrediblly helpful. I dropped over 40 pounds & ive learned new eating habits & making sure my body is moving. Im happier in my own skin & I feel more confident when getting dressed. I will forever be grateful for this tool from Ivy.

May 20, 2026
Ivy Rx logo

Reply from Ivy Rx

Thank you so much for sharing your incredible journey with us. We’re truly honored to have been part of such a life changing experience for you. It’s wonderful to hear how easy and reliable the process felt, from timely deliveries to avoiding the stress of office visits and prescription delays. Most importantly, congratulations on losing over 40 pounds and building healthier habits that have helped you feel happier, more confident, and better in your own skin. Providing trustworthy, responsive, and supportive care is exactly what our team strives for, and your story means so much to us. We deeply appreciate your trust in Ivy Rx and are always here if you need anything.

Rated 5 out of 5 stars

Very Pleased

Rosette was attentive, helpful and knowledgeable about the process!

May 20, 2026
Ivy Rx logo

Reply from Ivy Rx

Thank you for your wonderful feedback! We’re so glad to hear Rosette was attentive, helpful, and knowledgeable throughout the process. Providing understanding, responsive, and transparent support is something our team truly values, and we’re happy Rosette helped make your experience a positive one. We truly appreciate your trust in Ivy Rx and are always here if you need anything.

Rated 5 out of 5 stars

This company was informative and easy…

This company was informative and easy to contact

May 19, 2026
Ivy Rx logo

Reply from Ivy Rx

Thank you for your feedback! We’re so happy to hear you found our team informative and easy to contact. Providing transparent, responsive, and supportive care is something we truly value, and we’re glad your experience reflected that. We appreciate your trust in Ivy Rx and are always here if you need anything.

Rated 4 out of 5 stars

It was ok but ran charge in middle of…

It was ok but ran charge in middle of the night so I had to pay an nsf fee because deposits hadn’t got posted yet

May 19, 2026
Ivy Rx logo

Reply from Ivy Rx

Thank you for sharing your feedback with us. We’re sorry to hear the timing of the charge caused an NSF fee before your deposits were posted, and we completely understand how frustrating that situation can be. At Ivy Rx, we strive to provide transparent and understanding support, and we appreciate you bringing this concern to our attention. Your experience and feedback are important to us as we continue working to improve our service. We truly appreciate your trust and are always here if you need anything.

Rated 5 out of 5 stars

So far so good simple affordable and…

So far so good simple affordable and effective

May 12, 2026
Ivy Rx logo

Reply from Ivy Rx

Thank you for your feedback! We’re so glad to hear your experience has been simple, affordable, and effective so far. Providing trustworthy, accessible, and supportive care is something our team truly values, and we’re happy to be part of your journey. We truly appreciate your trust in Ivy Rx and are always here if you need anything.

Rated 5 out of 5 stars

All around great experience.

Easy to use app. Questions answered quickly. Delivered in a timely manner. Weight loss of 50# and I feel better than ever.

May 20, 2026
Unprompted review
Ivy Rx logo

Reply from Ivy Rx

Thank you so much for your amazing feedback! We’re thrilled to hear you’ve had an all around great experience with Ivy Rx. It’s wonderful to know the app was easy to use, your questions were answered quickly, and your orders arrived in a timely manner. Most importantly, congratulations on your incredible 50 pound weight loss and feeling better than ever! Providing responsive, trustworthy, and supportive care throughout your journey is exactly what our team strives for. We truly appreciate your trust in Ivy Rx and are always here if you need anything.

The Trustpilot Experience

Anyone can write a Trustpilot review. People who write reviews have ownership to edit or delete them at any time, and they’ll be displayed as long as an account is active.

Companies can ask for reviews via automatic invitations. Labeled Verified, they’re about genuine experiences.

Learn more about other kinds of reviews.

We use dedicated people and clever technology to safeguard our platform. Find out how we combat fake reviews.

Learn about Trustpilot’s review process.

Here are 8 tips for writing great reviews.

Verification can help ensure real people are writing the reviews you read on Trustpilot.

Offering incentives for reviews or asking for them selectively can bias the TrustScore, which goes against our guidelines.

Take a closer look