I had an issue with their 2-authentication system not sending a code in a timely manner. I let them know. They responded very quickly. It's obvious they pay attention to their customers. Refreshin... See more
Company replied
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Created with AI, based on recent reviews
500+ domain extensions, 100+ plugins, and the best support team on the planet. We've been changing the domain industry since 2008, and we're only getting started.
New Zealand
No recent history of asking for reviews
This company hasn't invited customers recently, so reviews may not be representative
Replied to 5% of negative reviews
Typically replies within 1 month
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The support team was incredibly responsive and resolved my issue within minutes. Excellent service!
Prompt and clear responses... real-person responses.
Response to my query was prompt and helpful. Follow-up after my second question was equally prompt and helpful.
Simple and effective service. Does exactly what it needs to do.
The answer I got from the support team was succinct and really to the point, so I'm happy with them. They're my company of choice for hosting my domains for over 10 years, I highly recommend them!
Fast and expert assistance. For most tasks, I find that their website is easy to navigate and straightforward. If ever something comes up that is more advanced and I don’t fully understand, they are quick to assist. I feel comfortable having my domains sitting with them.
I've had my domain with them since 2016, this is the first time I had a question about my email server and they helped me getting me all the information to fix it. Appreciate the prompt instructions and help.
Ease of obtaining my domain name. Thank you!
Well for starters, they are professional, good product to support us, the customer who need the domains to conduct our business and have a great support staff for helping.
The back office always solved doubts and problems I had....
A secure and efficient response to my 2-step login issue.
It’s been 4 months and I still haven’t received a response and my website is still down. To re purchase my domain on another site it’ll cost me almost $200. This is insane.
Excellent customer service — timely, patient, professional, and effective.
I've been using IWMN for over a decade. Never had a problem, their costumer service it's fantastic. I recently sent them an email and they solved it the same day.
I've only had good service from iwantmyname. They are quick to respond, and always helpful. That gives me peace of mind, and that's why I've been hosting my domain name with them for a good number of years. Highly recommended.
CSR was able to answer my questions succinctly and quickly. They were friendly and helpful.
I have been a customer of ‘I Want My Name’ for several years now, and I am consistently impressed with their exceptional service. Every interaction I’ve had with their customer support team has left me overwhelmed by their prompt responses and unwavering willingness to assist. They genuinely take the time to understand my issues and go above and beyond, even advocating on my behalf when dealing with third parties. It’s refreshing to feel like they are truly on my side.
Although their prices have increased over the years, the value they offer far outweighs the cost. Unlike other companies such as Crazy Domains, which charge for numerous add-ons just to make your domain functional, ‘I Want My Name’ provides everything you need without hidden fees. When you factor in the additional expenses with other registrars, ‘I Want My Name’ is actually quite affordable.
Their setup is fantastic, and the choice of technology they employ ensures that using them as your domain registrar is incredibly fast. It’s like lightning compared to the days it can take with their competitors. Overall, I highly recommend ‘I Want My Name’ for their outstanding service, comprehensive offerings, and impressive speed.
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