Izodekor 3D Decorative Wall Panels Reviews 349

TrustScore 4.5 out of 5

4.5

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Review summary

Created with AI, based on recent reviews

Looking at 79 reviews, reviewers overwhelmingly had a great experience with this company. Customers frequently praise the product quality, describing the panels as amazing, good quality, and easy to work with, often noting their realistic appearance and ease of installation. The delivery service is consistently highlighted for its speed, with many people receiving their orders next day or even faster than expected, and appreciating the excellent communication throughout the process. Reviewers also commend the overall service, finding the website easy to navigate and the ordering process straightforward, leading to a very positive experience. However, some customers experienced issues with their orders, including receiving panels with different textures than samples, damaged items, or incorrect sizes and quantities. A few other people also felt that the product quality was poor, mentioning that the panels looked cheap or were made of polystyrene, which they did not expect.

What people talk about most

Product

Reviewers highlight positive aspects of product quality, often describing panels as amazing, great, and... See more

Delivery service

Customers had positive experiences with delivery service, frequently praising its speed and efficiency, with... See more

Quality

Users describe positive interactions with quality, with many reviewers praising the panels as amazing, good... See more

Service

Reviewers mention positive feedback about service, often highlighting quick delivery and fast responses to... See more

Order

Consumers find order experiences to be ambiguous, with many praising the ease of ordering, quick delivery,... See more

Reviews shaping this summary

Rated 5 out of 5 stars

I don't believe I've ever wrote a review before for anything I've bought but I feel compelled to write a review for this amazing product. I ordered 15 tiles and they came the next day. I was immediate... See more

Rated 5 out of 5 stars

Very helpful customer service. Needed to reorder to complete a project. Panels received next day delivery well packaged. I found panels are good quality and easy to work with. I am a 70 year old lady... See more

Rated 5 out of 5 stars

These panels are amazing - really easy to put up and cut for awkward spaces. Delivery was quicker than stated too. I also contacted the store about some installation questions about putting up a shelf... See more

Rated 5 out of 5 stars

Bought white brick panels for an accent wall in my sons room. the quality is amazing. Looking so good and not cheap, unlike many other options available. Easy fit (did not do it myself but my builders... See more


Company details

  1. Decoration and Interior Design Store

Written by the company

As Izodekor, we are here to make your dream wall decorations come true wherever your living space is. If you want to create stylish designs in your home, you can use our new generation decoration product Styrofoam wall panels, and you can get a brand new atmosphere with unlimited color and design options. In addition, thanks to its heat and sound insulation function, you can create interior spaces with calm and seasonal temperatures. In addition, you can do all these in a short time without the need for a master or you can get online help from our experts.


Contact info

4.5

Excellent

TrustScore 4.5 out of 5

349 reviews

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1-star

Asks customers to review

This company invites their customers to review, whether positive or negative

Replied to 11% of negative reviews

Typically replies within 48 hours

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Rated 5 out of 5 stars

Great quality of wall panels

Great quality of wall panels. Very pleased with the samples. Will be making my orders soon. Excellent updates on tracking my Parcel. And deliverd bang on time. Very happy 😊. Just got to decide what panels to order .many thanks izodekor.

October 7, 2024
Rated 4 out of 5 stars

Website easy to use.

Website easy to use.
Delivery time excellent and prompt.
Quality of product better then I expected.
Only one issue few packs damaged due to loose packaging

October 1, 2024
Rated 2 out of 5 stars

Insufficiently packed

Panels look ok but they were not packed at all. Half of the panels were covered with thin plastic film and the remaining was not covered at all, open for scratches. Plus the couriers left them outside the property on a block paving and the sides got scratched. How can I achieve a good finish with scratched panels!

I will install them and depending on the end result, I will amend my review.

September 30, 2024
Izodekor 3D Decorative Wall Panels logo

Reply from Izodekor 3D Decorative Wall Panels

Hello, the product you received is a product with a large size of 244x122 cm. Unfortunately, there is no cardboard box in these products from the factory, but there is gelatin to prevent scratching the surface. Our own staff brought the product to your door. There was a woman inside the house and did not want to open the door. We told her that we left the product next to the house. She was also informed.

Rated 5 out of 5 stars

Excellent ideas.

Fast delivery, high quality products.

August 16, 2024
Izodekor 3D Decorative Wall Panels logo

Reply from Izodekor 3D Decorative Wall Panels

We wanted to thank you for your wonderful feedback! We appreciate your kind words and sharing your experience with us.

It is very important for us to work with valued customers like you and to ensure your satisfaction. If there is anything else we can help you with in any way, please do not hesitate to contact us.

Thank you again and have a wonderful day!

Best regards

Rated 5 out of 5 stars

Second oder for brick panels.

Placed a Second oder for brick panels within 10 days. Excellent quick delivery the following morning. 5*

August 14, 2024
Izodekor 3D Decorative Wall Panels logo

Reply from Izodekor 3D Decorative Wall Panels

We wanted to thank you for your wonderful feedback! We appreciate your kind words and sharing your experience with us.

It is very important for us to work with valued customers like you and to ensure your satisfaction. If there is anything else we can help you with in any way, please do not hesitate to contact us.

Thank you again and have a wonderful day!

Best regards

Rated 5 out of 5 stars

The Izodekor Golden Oak Acoustic Wood…

The Izodekor Golden Oak Acoustic Wood Wall Panels are simply outstanding. The quality and aesthetic appeal of the panels exceeded my expectations. Installation was quick and seamless, making the entire process smooth and stress-free. The acoustic performance is impressive, and the golden oak finish adds a warm, elegant touch to the space.

In addition to the product, the service was exceptional. Delivery was incredibly fast, and the support team was prompt and helpful throughout the process. Overall, a five-star experience. Highly recommended!

August 13, 2024
Unprompted review
Izodekor 3D Decorative Wall Panels logo

Reply from Izodekor 3D Decorative Wall Panels

We wanted to thank you for your wonderful feedback! We appreciate your kind words and sharing your experience with us.

It is very important for us to work with valued customers like you and to ensure your satisfaction. If there is anything else we can help you with in any way, please do not hesitate to contact us.

Thank you again and have a wonderful day!

Best regards

Rated 5 out of 5 stars

amazing

fast delivery
high quality product

August 12, 2024
Izodekor 3D Decorative Wall Panels logo

Reply from Izodekor 3D Decorative Wall Panels

We wanted to thank you for your wonderful feedback! We appreciate your kind words and sharing your experience with us.

It is very important for us to work with valued customers like you and to ensure your satisfaction. If there is anything else we can help you with in any way, please do not hesitate to contact us.

Thank you again and have a wonderful day!

Best regards

Rated 5 out of 5 stars

Very good company!

August 5, 2024
Izodekor 3D Decorative Wall Panels logo

Reply from Izodekor 3D Decorative Wall Panels

We wanted to thank you for your wonderful feedback! We appreciate your kind words and sharing your experience with us.

It is very important for us to work with valued customers like you and to ensure your satisfaction. If there is anything else we can help you with in any way, please do not hesitate to contact us.

Thank you again and have a wonderful day!

Best regards

Rated 1 out of 5 stars

Very dodgy experience

Shady company. Had not dispatched materials after some time. Then I called to cancel order, they suddenly updated the order status from not dispatched to delivered, even though nothing was delivered, and the tracking links all showed as not dispatched yet. They then said they would have to charge a crazy amount to return what had not actually been delivered. Seemed to be doing everything possible not to let me cancel the order. Had to dispute through credit card company to sort. Would never use this company again.

July 16, 2024
Izodekor 3D Decorative Wall Panels logo

Reply from Izodekor 3D Decorative Wall Panels

Hello, we deliver the product ourselves to the cargo daily. We enter the tracking numbers into the system as we receive them from the cargo. Then the software automatically follows the software, if the courier has delivered it to you, it returns to automatic delivery. There is no suspicious situation, customer satisfaction is our priority. If you had sent us an e-mail or contacted us by phone before disputing the credit card, we would have helped again. We are sorry for your experience, your full refund has been made to you.

Best regards

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