J Supplied 3d Reviews 17

TrustScore 4 out of 5

4.2

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Company details

  1. Education Center

Written by the company

J-Supplied 3D: experts in customised end-to-end integration of 3D printing to transform your manufacturing processes, empower your workforce and launch your business into Industry 4.0


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4.2

Great

TrustScore 4 out of 5

17 reviews

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Rated 5 out of 5 stars

Highly Recommend for all 3D Print Needs.

Great help advising and providing a range of 3D printers suitable for my projects, and the technical support provided to the highest standard weeks / months after purchases.
Highly Recommend the company for all 3D Print needs.

August 30, 2021
Unprompted review
Rated 5 out of 5 stars

My Journey from hobbyist to owning an industrial grade machine

Having had a small FDM printer for a while now, I felt it was time to "up my game" so to speak.
After a conversation with Micheal and the team at J-supplied my mind was made, I now Needed! a larger scale FDM printer to help produce some bigger scaled items. Having talked me through the options my decision was set and I opted for the Craftbot Flow idex XL...!!
I can now print larger volumes in the same amount of time! being dual hotend, As well as large single print items with the 500mm z height!...
Micheal is very knowledgeable with all things 3d printing not just the products he supplies and assisted with any problems I encountered...
At the forefront of 3d printing equipment and technology J-supplied are in the perfect position to advise anyone from the likes of me, the guy at home producing a few prints here and there to large business units filled with high end industrial machines with large budgets.....

Sales and aftersales 5 star....!

Hopefully when my print volumes pick up I can return to start my own print farm!!!

July 29, 2021
Unprompted review
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Reply from J Supplied 3d

Hi Stuart! Thank you so much for taking the time to leave such wonderful feedback, I'm so glad that Mike and the team were able to help you find everything you were looking for! Hopefully it won't long until you have your own print farm running, and we're always more than happy to help if there's anything else that you need. Thank you again, and I hope that you have a great day! - Charlie

Rated 5 out of 5 stars

I have had the pleasure of purchasing a…

I have had the pleasure of purchasing a couple of printers from J Supplied and can not fault the fantastic service from Martin the MD to Jake in sales. Special thanks goes to Mike for all of his help and support and endless knowledge. These guys don't just sell you a printer they have proper aftersales care and are always at the end of a phone / email to offer advice.

May 6, 2021
Unprompted review
Rated 5 out of 5 stars

Good team excellent service

Good team excellent service and support. We have brought several machines from them and the even do the cad work for us. Very knowledgeable on all aspects of 3D printing from design to finishing. Can’t recommend them enough.

April 27, 2021
Unprompted review
Rated 1 out of 5 stars

Have had issues since the get go

Have had issues since the get go. Ordered a product which turned out to not be in stock but was contacted quite soon after which I was happy about and issued a refund. Had to wait for the refund which was submitted same day but took just over 2 weeks to come back before I could order again.

Placed a new order on the next model up which cost more, then didn't recieve anything and had to follow up a couple times with hit and miss responses. Finally found out it is stuck at customs (right now) but no idea on time frame when to expect it.

Im not faulting them for the customs but it does make you nervous spending out that kind of money and not being kept upto date.

April 8, 2021
Unprompted review
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Reply from J Supplied 3d

Hi Martin, thank you for taking the time to leave your feedback. I am terribly sorry for the delay in your order, and that you have not had the smoothest experience with J-Supplied. We certainly try to ensure to that our customers are all kept as informed as possible, and I am sorry that you have felt forgotten in this instance. Unfortunately, due to the nature of customs and imports at the moment, we did not feel that it was right to give you a false timeline of when your order might arrive, when our own enquiries with couriers had offered no such information. We try to keep our customers as informed as possible with delays in their orders, and when there is an update given to us you will be the first to know. In the meantime, should you need anything at all please feel free to contact us, and I hope that you have a lovely evening - Charlie

Rated 5 out of 5 stars

From prospecting

From prospecting, selling, delivery and customer follow up I will single them out as one of the best I have seen or work with.

J supplied are the go to guys with great minds like Mike Hunt, Max, Scott and Martins as well. I recommend their services anytime and in any part of the world.

February 25, 2021
Unprompted review
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Reply from J Supplied 3d

Thank you , for your positive feed back !

Rated 1 out of 5 stars

Warning items not actually in stock

Warning, selling items that are not in stock. Canceling orders several days after blaming brexit/covid. Still on website without change.

February 16, 2021
J Supplied 3d logo

Reply from J Supplied 3d

Thank you for your review. We have removed this brand from are web-store until stock levels return to normal . We are also in the process of updating a warehousing system to give real time stock updates to avoid this in the future.

Thanks you .

Rated 4 out of 5 stars

Filter Assembly

Hi ,Thanks for everything. looking forward to fitting it

January 20, 2021
J Supplied 3d logo

Reply from J Supplied 3d

Thank you for your feedback . We have been restocked with filters today (Covid -19 delayed delivery from the manufacture ) your filters will be sent out next day tomorrow.

Regards Martin

Rated 5 out of 5 stars

Great

Great. Prompt, and helpful support. Will be quite happy to go back in the future.

January 1, 2021
Rated 5 out of 5 stars

From start to finish R Supplied were…

From start to finish R Supplied were excellent, lots fo emails to keep me up to date with progress. Lots of advice for my project, the final result of my item far exceeded what I had expected, thank you J Supplied

Alan Carr

October 22, 2020
Unprompted review
J Supplied 3d logo

Reply from J Supplied 3d

Thanks for choosing J-supplied 3D ! Was a pleasure working on your project.

Rated 5 out of 5 stars

Superb customer service

Superb customer service, The Craftbot printer arrived on time and the setup was very professional and helpful over zoom. Great support and was able to answer all my questions and even provide printer profiles for free. Would defiantly buy again from them.

October 21, 2020

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