J4KSports Reviews 

594
TrustScore 5 out of 5

4.8

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Review summary

Created with AI, based on recent reviews

Considering 111 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the exceptional quality and performance of the products, especially the goalkeeper gloves, noting their durability, excellent grip, and accurate sizing. Many highlight the helpfulness of the staff and the outstanding customer service, often describing interactions as supportive and informative. Reviewers also value the strong community and family-like atmosphere, which provides valuable advice and support for goalkeepers and parents. However, some people mentioned dissatisfaction with customer service, citing slow responses and unhelpful communication. These experiences included receiving incorrect items or personalization, and difficulties with returns or exchanges.

What people talk about most

Product

Consumers find product to be positive, with many praising the amazing quality, comfort, and durability of the... See more

Quality

Reviewers mention positive feedback about quality, consistently praising the exceptional quality of the... See more

Staff

Customers consistently note positive experiences with staff, highlighting their helpfulness and supportive... See more

Customer service

People report positive experiences with customer service, highlighting it as amazing, excellent, and second... See more

Service

Clients share positive opinions on service, with many reviewers consistently highlighting the excellent... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Have been using j4k products for many years now for two of my children Have found the quality of gloves to be excellent both for grass and tough astro pitches Sizing is accurate with padded prote... See more

Company replied

Rated 5 out of 5 stars

Ordered 5 or 6 pairs of gloves from them now, and will definitely be going back for more. I had a solid semi pro career and currently coach goalkeepers at one of Wales top club sides. The grip on the... See more

Company replied

Rated 5 out of 5 stars

My daughter started playing in goal about 18 months ago and we quickly realised finding quality goalie gloves at competitive prices was going to be key. I have ordered several times now and the servic... See more

Company replied

Rated 5 out of 5 stars

I have bought from J4K many times over the years and i can honestly say that this is a fantastic company that has its customers at heart, their products are top quality and are very reasonably priced.... See more

Company replied


Company details

  1. Sportswear Store

Written by the company

Since 1998, J4K has helped nearly one million goalkeepers, and their parents save a fortune on their goalkeeper gloves and gear. In fact, you can purchase two, sometimes three pairs of J4K gloves, for the same price as just one pair of the so-called big brands, and all without compromising on quality. Another advantage to J4K, is our free online keeper courses, hundreds of hours of free video content and our ongoing guidance for goalkeepers, and especially parents of goalkeepers. This is why we are one of the most trusted goalkeeper brands globally. J4K - PROUD TO BE DIFFERENT!


Contact info

4.8

Excellent

TrustScore 5 out of 5

594 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 83% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

See how their reviews and ratings are sourced, scored, and moderated.

4.8

All reviews

(594)

110 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

J4K are great

J4K are great, top quality products at a good price and always top customer service on the odd occasion an issue should arise! I have used J4K for many years now not only for gloves but apparel and training gear too! Their skins/baselayers are the best quality, most comfortable we have found! Recommend to any GK/GK parent!!

April 11, 2026
Unprompted review
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Reply from J4KSports

A thousand thanks for your genuine, wonderful review, dick.

Rated 5 out of 5 stars

I love my j4k gloves so much

I love my j4k gloves so much. They are brilliant gloves and last for ages . The designs on them are incredible and I will always be buying my gloves from J4K from now on

April 13, 2026
Unprompted review
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Reply from J4KSports

A thousand thanks for your genuine, wonderful review, isabelle
Also, a message to Trustpilot: how can one 1-star review cancel out TEN genuine 5-star reviews? That simply does not seem fair or ethical.
To us, that does not give readers a true reflection of the genuine feedback a business has received. If 1 false review can cancel out 10 genuine 5-star reviews, that is clearly not fair or balanced.

Rated 5 out of 5 stars

Highly Recommend

Order a couple times now. Always outstanding swift service.

Yesterday i made an order at 1300, got email saying dispatched at 1400. And the parcel is out for delivery 0900 next day..

April 10, 2026
Unprompted review
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Reply from J4KSports

A thousand thanks for your genuine, wonderful review...
Also, a message to Trustpilot: how can one 1-star review cancel out TEN genuine 5-star reviews? That simply does not seem fair or ethical.
To us, that does not give readers a true reflection of the genuine feedback a business has received. If 1 false review can cancel out 10 genuine 5-star reviews, that is clearly not fair or balanced.

Rated 1 out of 5 stars

100% do not order from these guys

I honestly wouldn't put yourself through the ordeal of ordering with these guys. They are shocking! I hate slating on social media but they've left me no alternative just to get my money back. I ordered 2 items, only 2 and paid £4.99 for delivery. 2 totally different items arrived (promptly, I'll give them that!) After numerous emails (most ignored) they insisted I must pay to return these 2 random items (no offer to send the items I'd actually ordered) so I did, £5.75 to send them back. Today I have my refund, case closed for the cost of the items I ordered minus the £4.99 I paid for delivery and now minus the additional £5.75 I paid to send them back. Ordered 27th Feb and case closed today 3rd April. Who pays for something to be delivered they haven't ordered and then has to pay to return it?!

April 4, 2026
Unprompted review
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Reply from J4KSports

Dear TP,

I am writing to express my frustration with your method of calculating reviews. Why does a single false 1-star review outweigh ten genuine 5-star reviews? It also appears that tools to challenge false claims, or customers who complain because they cannot follow simple instructions, are only available via a paid subscription. Transparency and fairness should not be behind a paywall.

Regarding this specific review, you have allowed a customer to state we have stolen money, which is completely untrue. We have been in business for over 25 years; we do not need to steal a few pounds.

It clearly states several times on our website and returns page that there is no need to email J4K regarding a return; the customer just needs to follow our simple, step-by-step automated returns system.

Frustratingly, a tiny percentage of people sadly cannot or refuse to follow these simple instructions. They instead send multiple emails trying to bypass a returns system that 99.99% of our customers respect and follow.

No company, as far as I am aware, pays for a customer to return products. If this customer had followed our step-by-step process, they would have read that if we were in the wrong, we would have compensated them for their postage. It is incredibly frustrating that a customer cannot or will not follow simple instructions, then comes onto platforms like Trustpilot to damage a company’s reputation when they cannot follow simple instructiuon.

If you are checking J4K out for the first time, please look at the 4.8 genuine reviews here on TP (at the time of writing) from those who followed our returns process and are very happy.

I am sure this customer will respond again, as these 1-star reviewers tend to do, but we will not be wasting any more time on this matter.

Rated 1 out of 5 stars

Would give 0 stars if I could

Would give 0 stars if I could. Awful customer service especially from ‘Anna’. So rude and really disappointing after they are a company we have used and recommended for years. I am not usually someone who leaves a review but cannot believe how bad this companies customer service is. After receiving my order with part of it missing it took over a week and several emails to get any response and in the end I just got a response saying they didnt have the item in stock so couldnt send it and that they would refund me WHICH I AM STILL AWAITING THE MONEY FROM! Disappointing when I ordered in plenty of time (2 weeks) for my sons big football match this weekend and he will now have no baselayer due to incredibly poor customer service from J4K. Would not recommend as no one wants to help you if your order isnt correct - Im sure they would be more helpful if I was trying to spend my money at their company whereas it took them far longer to sort when they owed me money.

March 12, 2026
Unprompted review
Rated 5 out of 5 stars

Purchases.

We have brought many pairs and my Daughter loves these gloves. We found that they last longer than other brand. I have not had any issues especially with wear and tear. We have also received great support when choosing type and size! We have our favourites…but we love the range from Astro to thermal to funky! The base layers are great and we also have purchased the kick trainer which goes with us everywhere!

February 22, 2026
Unprompted review
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Reply from J4KSports

A 1000 thanks for a wonderful review, J4K is proud to be supporting your goalkeeping journey Louise.

Rated 5 out of 5 stars

They have built a community t

They have built a community that helps an encourage all keeper. Please their gloves gives my kid more confidence as he is playing in fun color gloves that fit right.

December 2, 2025
Unprompted review
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Reply from J4KSports

A 1000 thanks for a wonderful review, J4K is proud to be supporting your goalkeeping journey Kelly

Rated 5 out of 5 stars

🧤🧤🧤🧤🧤 5 Gloves from me!

Great gloves at a really good price in my opinion. Ordered 2 pairs one finger save (finger spines really easy to use) and one not. Both really good quality. Will definitely be coming back. 🧤🧤🧤🧤🧤

February 4, 2026
Unprompted review
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Reply from J4KSports

A 1000 thanks for a wonderful review, J4K is proud to be supporting your goalkeeping journey John.

Rated 5 out of 5 stars

A very good page for purchasing high…

A very good page for purchasing high quality goalkeeping equipment with the added bonus of lots of very relatable and useful content for goalkeepers from experienced professionals. Does some great deals for players and parents as well when looking to buy good quality goalkeeping equipment and they are easily contactable if you have any questions any time.

February 17, 2026
Unprompted review
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Reply from J4KSports

A 1000 thanks for a wonderful review, J4K is proud to be supporting your goalkeeping journey Roger.

Rated 5 out of 5 stars

Have been using j4k products for many…

Have been using j4k products for many years now for two of my children
Have found the quality of gloves to be excellent both for grass and tough astro pitches
Sizing is accurate with padded protection such as long bottoms and under amour tops .I have found the staff very helpful in advising on what suits younger keepers starting out and offering great tips on ehat gear and how to maintain it
Would highly recommend this company for all goalkeeping needs

February 15, 2026
Unprompted review
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Reply from J4KSports

A 1000 thanks for a wonderful review, J4K is proud to be supporting your goalkeeping journey Kathryn

Rated 5 out of 5 stars

Fantastic!

Fantastic. Great gloves and products and generally great service

February 15, 2026
Unprompted review
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Reply from J4KSports

A 1000 thanks for a wonderful review, J4K is proud to be supporting your goalkeeping journey lauren

Rated 5 out of 5 stars

Great Gear for Young Goalkeepers!

We’ve been really impressed with the Just4Keepers website and products. My son is 8 years old and LOVES being a goalkeeper, so we’ve tried quite a few gloves — but the 3G gloves from Just4Keepers are a real winner.
💪 Durability: These gloves are tough! They’ve been used loads and have stood up to everything he throws at them. For an energetic young keeper who dives a LOT, that’s a big plus.
🧤 Grip & Comfort: He says they feel great on his hands and the grip is excellent, even when it’s wet.
🌐 Website Experience: The Just4Keepers site is easy to browse and loads of helpful articles which makes picking the right gloves much simpler.
Overall, we’re very happy customers. These gloves have lasted longer than many others we’ve tried, and my son genuinely enjoys wearing them. Highly recommend for young keepers! ⚽️🧤

February 14, 2026
Unprompted review
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Reply from J4KSports

A 1000 thanks for a wonderful review, J4K is proud to be supporting your goalkeeping journey Dan.

Rated 5 out of 5 stars

My "Go To" glove company

Ordered 5 or 6 pairs of gloves from them now, and will definitely be going back for more. I had a solid semi pro career and currently coach goalkeepers at one of Wales top club sides. The grip on the gloves, is top class, same as all the more expensive brands, however some gloves are a lot tighter fit, I've settled on the supa 3GX, the fit is amazing and grip is as good as you'll get on any gloves. Would highly recommend the company, they actually care about goalkeepers.

November 19, 2025
Unprompted review
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Reply from J4KSports

A 1000 thanks for a wonderful review, J4K is proud to be supporting your goalkeeping journey.

Rated 5 out of 5 stars

5 star shopping experience

Really clear website to navigate and purchase great quality goalkeeper products.
Lots of variety and the customer service is second to none. All staff very helpful with any sizing queries or other questions you may have.
Lots of options for payment making it affordable to all families wanting to provide the best tools for their goalkeepers

February 12, 2026
Unprompted review
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Reply from J4KSports

A 1000 thanks for a wonderful review, J4K is proud to be supporting your goalkeeping journey Emma

Rated 5 out of 5 stars

J4K excels

J4K have some great resources and customer service is excellent. Huge range of gear to help goalkeepers and parents will always be a site i go to for my boy.

February 12, 2026
Unprompted review
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Reply from J4KSports

A 1000 thanks for a wonderful review, J4K is proud to be supporting your goalkeeping journey dan

Rated 5 out of 5 stars

Customer service amazing and the turn…

Customer service amazing and the turn around for my order was amazing I ordered on the Friday before lunch paid additional postage charge even though states next working day they turned up on the Saturday leaving a very happy little keeper for match day

Thanks again J4K

January 31, 2026
Unprompted review
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Reply from J4KSports

A 1000 thanks for a wonderful review, J4K is proud to be supporting your goalkeeping journey Jonathan

Rated 5 out of 5 stars

AWESOME COMPANY!

This brand overall has very strong values of looking to help those who ask for it. Coach Ray offers so much to this community and I am nothing but grateful to be a part of it!

February 11, 2026
Unprompted review
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Reply from J4KSports

A 1000 thanks for a wonderful review, J4K is proud to be supporting your goalkeeping journey Joseph

Rated 5 out of 5 stars

Returning customer again, and again, and again etc

I have bought from J4K many times over the years and i can honestly say that this is a fantastic company that has its customers at heart, their products are top quality and are very reasonably priced. Yes i have returned a pair of gloves previously as i ordered the wrong size, the return was handled quickly and efficiently without issues. Also how many companies will give access to free help DVD's for anyone on their website, you dont even need to purchase anything. I wont buy anything goalkeeper related from anywhere else now i have found J4K. Keep up the excellent work

January 19, 2026
Unprompted review
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Reply from J4KSports

A 1000 thanks for a wonderful review, J4K is proud to be supporting your goalkeeping journey mr andrews

Rated 5 out of 5 stars

More than just a glove supplier 🧤💪🏻⚽️

Absolutely outstanding service and products! This goalkeeper glove and equipment supplier goes far beyond just selling gear. Every question I’ve had has been answered quickly, with thoughtful, expert advice that really shows how much they care about helping keepers perform at their best. The prices are great, and the quality is even better.

What truly sets them apart is the incredible support from the J4K community and the wealth of resources Ray provides — it’s genuinely second to none. From day one, I’ve felt welcomed, supported, and part of something much bigger than just a purchase. It gives real peace of mind knowing you’re backed by people who are so passionate about the goalkeeper world and position that can feel very lonely!
I couldn’t recommend them highly enough to any keeper/parent looking for top-class equipment and an even better community behind it. 🤩🧤⚽️💪🏻

January 2, 2026
Unprompted review
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Reply from J4KSports

A 1000 thanks for a wonderful review, J4K is proud to be supporting your goalkeeping journey roxy

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