J4KSports Reviews 

594
TrustScore 5 out of 5

4.8

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Review summary

Created with AI, based on recent reviews

Evaluating 111 reviews, reviewers overwhelmingly had a great experience with this company. Customers consistently praise the high quality of products, especially the goalkeeper gloves, noting their excellent grip, comfortable fit, and impressive durability across various playing conditions. Many people highlight the exceptional customer service and helpful staff, who provide valuable advice and support with queries. Reviewers also frequently appreciate the strong sense of community and the company's commitment to supporting goalkeepers and parents beyond just selling equipment. However, some people were dissatisfied with aspects of customer service, reporting slow responses, unhelpful interactions, and difficulties with returns.

What people talk about most

Product

Customers had positive experiences with product, consistently praising the high quality, comfort, and... See more

Quality

Reviewers highlight positive aspects of quality, consistently praising the exceptional quality of gloves and... See more

Staff

Consumers find staff to be exceptionally supportive and helpful, often describing a humble, family-like... See more

Customer service

Customers consistently note positive experiences with customer service, highlighting it as amazing,... See more

Service

Reviewers mention positive feedback about service, consistently highlighting outstanding and first-class... See more

Reviews shaping this summary

Rated 5 out of 5 stars

Have been using j4k products for many years now for two of my children Have found the quality of gloves to be excellent both for grass and tough astro pitches Sizing is accurate with padded prote... See more

Company replied

Rated 5 out of 5 stars

Ordered 5 or 6 pairs of gloves from them now, and will definitely be going back for more. I had a solid semi pro career and currently coach goalkeepers at one of Wales top club sides. The grip on the... See more

Company replied

Rated 5 out of 5 stars

My daughter started playing in goal about 18 months ago and we quickly realised finding quality goalie gloves at competitive prices was going to be key. I have ordered several times now and the servic... See more

Company replied

Rated 5 out of 5 stars

I have bought from J4K many times over the years and i can honestly say that this is a fantastic company that has its customers at heart, their products are top quality and are very reasonably priced.... See more

Company replied


Company details

  1. Sportswear Store

Written by the company

Since 1998, J4K has helped nearly one million goalkeepers, and their parents save a fortune on their goalkeeper gloves and gear. In fact, you can purchase two, sometimes three pairs of J4K gloves, for the same price as just one pair of the so-called big brands, and all without compromising on quality. Another advantage to J4K, is our free online keeper courses, hundreds of hours of free video content and our ongoing guidance for goalkeepers, and especially parents of goalkeepers. This is why we are one of the most trusted goalkeeper brands globally. J4K - PROUD TO BE DIFFERENT!


Contact info

4.8

Excellent

TrustScore 5 out of 5

594 reviews

5-star
4-star
3-star
2-star
1-star

No recent history of asking for reviews

This company hasn't invited customers recently, so reviews may not be representative

Replied to 83% of negative reviews

Typically replies within 1 month

How this company uses Trustpilot

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4.8

All reviews

(594)

110 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

J4K gloves and more …

J4K has been instrumental for my son’s goalkeeper journey. Not only are the gloves great quality but also affordable. And it is not just the gloves or the clothing. There is an online community that helps and supports the J4K goalkeepers. Would we try a different brand? The answer is NO

April 18, 2025
Unprompted review
Rated 5 out of 5 stars

Myself & My Dad are now reaching our…

Myself & My Dad are now reaching our 2nd year with J4K and all we can say is wow
It’s been an incredible experience as I can continue to grow as a goal keeper
All the advice and information my dad receives from Ray and everyone in the community is absolutely fantastic,
Ray & his Team always help and make sure we all continue to grow as a team in J4K,
The products are great and very well valued for money
So thank you all so much
Reu and Dad

April 19, 2025
Unprompted review
Rated 2 out of 5 stars

Feel thin, flimsy and not well padded

Ordered my son gloves from this company for the first time, and very glad I did not pay full price. The gloves arrived today, and the quality is in my opinion quite poor. It says 4mm latex on the advert but they feel so thin, no plastic to protect the latex, and very little padding or protection offered by the glove. I only paid £13 + delivery so can’t moan for that price, their quality reflects this price but the original pre-sale price is listed as £50+ which would have been unreasonable in my opinion. No way my son will wear these in a match but will keep them for emergency training spares. Two stars as delivery was quick and price very cheap, but won’t purchase again given how thin and flimsy these gloves feel.

April 8, 2025
Unprompted review
Rated 5 out of 5 stars

BEST IN THE BUSINESS

this brand blows my mind everytime. from the product itself to the simple customer service, J4K has it all, i’m currently using J4K from a recent recommendation and i can never go back to any other brand. the glove it’s self ticks all the boxes from comfortability and fitment, to the grip of the palm. J4K IS THE BEST IN THE BUSINESS!!! i honestly can’t recommend this this brand enough and im so excited to see where they go.

April 1, 2025
Unprompted review
Rated 5 out of 5 stars

What a great company

What a great company. They offer great sponsorships to any goalkeepers to help them develop free training also Ray is an amazing person and if it wasn’t for him this wouldn’t be a thing

March 21, 2025
Unprompted review
Rated 1 out of 5 stars

I have returned a pair of gloves and…

I have returned a pair of gloves and after they contacted me with the outcome requested that the gloves was returned to me, I have not had them returned or after numerous emails have had no response from them . The gloves were not cheap and also was a Christmas present. Would not recommend them, and it also looks like they only respond to good feedback back, not very professional

February 1, 2025
Unprompted review
Rated 1 out of 5 stars

Dreadful customer service

Dreadful customer service. I ordered a pair of gloves for my son for Christmas. They arrived but didn't include spines, which I'd paid £4.99 for. The gloves were also clearly too big (so much so that they weren't even tried on), so I returned them and ordered 2 more pairs that were smaller (to ensure my son had a pair that fitted for Christmas). I then heard back from j4ksports that the gloves I'd returned were dirty and therefore they couldn't refund me. Short of returning the gloves in an envelope full of mud, they couldn't have been dirty! I've been back and forth with them about this but no one seems willing to understand my point of view. My word against theirs. Just as appalling is the fact they haven't even apologised for not sending spines in the first place. I guess they think I'm lying. Which I'm not. But to feel like that as a customer is not ok. I'd strongly advise against using them!

February 10, 2025
Unprompted review
Rated 5 out of 5 stars

J4K ahead of the game

Since finding J4K a year ago we have been blown away by the quality, price but most of all how accessible J4K are and especially Ray Newland who's online skool website offers so much for ever keeper out there. I've never seen anything like it out there. The community website offers advice help general chat videos and much more. It's just another reason why J4K are ahead of the other brands and they won't charge you ridiculous prices for gloves for you or your kids. These gloves have given my daughter the confidence to reach County level football in just a year and she just keeps improving which is in a part down to these gloves helping her each day.

January 11, 2025
Unprompted review
J4KSports logo

Reply from J4KSports

A1000 thanks for such a wonderful review MJ

Note: If you're new to J4K, Please check out over 2000 ‘GENUINE 5 star image and video reviews’ from happy customers on our J4KSPORTS site.

Sadly, trustpilot allow false reviews and individuals trying to exploit J4K, to get free gloves with threats of 1-star reviews to persist on this page, while deleting numerous authentic 4 or 5-star customer reviews.

And for some reason, we need about 20 genuine 5 star reviews, to counteract just one false 1 star review, so their way of calculating reviews, is favoured to false negative reviews ?

Rated 5 out of 5 stars

My son absolutely loves his gloves from j4k

My son absolutely loves his gloves from J4K, his 4th pair now, will always get from them, not only do they look great, they fit and feel amazing too

January 10, 2025
Unprompted review
J4KSports logo

Reply from J4KSports

A1000 thanks for such a wonderful review Warren

Note: If you're new to J4K, Please check out over 2000 ‘GENUINE 5 star image and video reviews’ from happy customers on our J4KSPORTS site.

Sadly, trustpilot allow false reviews and individuals trying to exploit J4K, to get free gloves with threats of 1-star reviews to persist on this page, while deleting numerous authentic 4 or 5-star customer reviews.

And for some reason, we need about 20 genuine 5 star reviews, to counteract just one false 1 star review, so their way of calculating reviews, is favoured to false negative reviews ?

Rated 5 out of 5 stars

Great kit, worth the money

Fabulous kit, never had a problem with them or the ordering&delivery process. Every time a new set is needed my goalkeeper is choosing off the website. Never the same colour twice so far

January 6, 2025
Unprompted review
J4KSports logo

Reply from J4KSports

A1000 thanks for such a wonderful review C Clarke

Note: If you're new to J4K, Please check out over 2000 ‘GENUINE 5 star reviews’ from happy customers on our J4KSPORTS site.

Sadly, trustpilot allow false reviews and individuals trying to exploit J4K, to get free gloves with threats of 1-star reviews to persist on this page, while deleting numerous authentic 4 or 5-star customer reviews.

And for some reason, we need about 20 genuine 5 star reviews, to counteract just one false 1 star review, so their way of calculating reviews, is favoured to false negative reviews ?

Rated 1 out of 5 stars

Ordered goal keeper gloves on 21st…

Ordered goal keeper gloves on 21st December 2024, still haven't arrived and it's now 4th Jan. Paid £4.99 for 48hr delivery with royal mail. Payment taken straight away. Replied to their order email to let them know and not heard anything. Couldn't find a number to ring. Sent another email today.

December 21, 2024
Unprompted review
J4KSports logo

Reply from J4KSports

We’ve been running J4K for 26 years now, and just when you think you’ve seen it all, along comes this 1-star review.
It’s always the one-star reviewers on Trustpilot, isn’t it? They conveniently leave out the true facts.
First off, we made it crystal clear all over our website that we were closed from December 19th to January 6th for Christmas, and we also sent out multiple emails to inform our customers.
Anne placed her order on Saturday, December 21st. Even if we had been open, our next shipping day would have been Monday, December 23rd.
The £4.99 postage option she chose clearly states on our website that delivery takes 2–3 days.
This meant the earliest her order could have been delivered would have been either Christmas Day or Boxing Day. (Obviously, there are no deliveries on these days.)
And then there’s her claim about trying to call J4K? We do not even offer a phone number on our website!
It’s difficult to understand people like this. She clearly ignored our announcements that we were closed, and then chose a shipping option that meant her order (even if we were open) would not have arrived in time for Christmas anyway!
Yet she still has the audacity to come onto this platform and give J4K 1 star.
We have a lot of good people working at J4K, and it’s baffling why someone like Anna comes onto a platform like this and leave a review that is not correct that could affect people’s livelihoods.
And Trustpilot: Once again, you’ve allowed someone to post a review on your platform that is untrue, and the only way we can get this review removed is by paying you. This is beyond unethical!

If you are checking out J4K for the first time, take a look at OVER 2,000 'genuine' image and video reviews on our site, J4KSPORTS.

Rated 5 out of 5 stars

Great gloves

Great cheap gloves. The company really does help goalkeepers out. 👍

January 16, 2024
Unprompted review
J4KSports logo

Reply from J4KSports

A1000 thanks for such a wonderful review Graham.

Rated 5 out of 5 stars

Genuine and honest with no hassle

This company was created by real people for real people. A genuine, honest and remarkable team who go out there way for you without any questions.

Continue the amazing work you all do!!

January 1, 2025
Unprompted review
J4KSports logo

Reply from J4KSports

A1000 thanks for such a wonderful review Chris.

Rated 5 out of 5 stars

Recommend J4k gloves

My 7 year old loves his gloves. Super sticky. Great fitting. And super comfy

December 29, 2024
Unprompted review
J4KSports logo

Reply from J4KSports

A1000 thanks for such a wonderful review Wayne.

Rated 5 out of 5 stars

Great gloves

Great gloves, would definitely recommend 👌 last much longer then other gloves, great grip and design. Very comfortable too!

December 29, 2024
Unprompted review
J4KSports logo

Reply from J4KSports

A1000 thanks for such a wonderful review Ola.

Rated 5 out of 5 stars

The goal kick returner

The goal kick return trainer is amazing and has improved Edward’s distribution and his reactions in game situations

April 30, 2024
Unprompted review
J4KSports logo

Reply from J4KSports

A1000 thanks for such a wonderful review Tigger

Rated 5 out of 5 stars

The best website and compamy

I can always find useful things and new kit for the best prices. I love it. Thanks Ray.

December 29, 2024
Unprompted review
J4KSports logo

Reply from J4KSports

A1000 thanks for such a wonderful review Mason

Note: If you're new to J4K, we suggest checking us out on other platforms to discover our remarkable contributions to goalkeepers and their parents over the past 25 years.

Sadly, trustpilot allow false reviews and individuals trying to exploit J4K, to get free gloves with threats of 1-star reviews to persist on this page, while deleting numerous authentic 4 or 5-star customer reviews.

Please check out over 2000 ‘GENUINE 5 star reviews’ from happy customers on our J4KSPORTS site.

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