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We supply a wide range of BBA-certified EPS (expanded polystyrene) products insulation for roofs, walls, floors and civil engineering applications
Anderson Way, DA17 6BG
2.8
9 reviews
No recent history of asking for reviews
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I find most Insulation Companies are adequate however, Jablite prices are the highest in their field. Styrene Packaging & Insulation Ltd of Bradford appear the most competitive and indeed having their own transport, guarantees promised delivery dates.
Tried to get through to their technical team to find out if I could use their product without a damp proof membrane. Referred to the website. Tried to find the link while talking to the rep, she wasn't sure where the link was or if it had the information I needed within it.
When pressed further, she referred me to a sister company, expandingsolutions.tech which only has 7 people in the company according to the website, has no email or telephone details.
More help is literally available from any EPS seller on Amazon or ebay.
I had the most breath-takingly rude, off-hand and unhelpful response when I asked for a quote for beam and insulation block flooring from Jablite. I had even sent them the beam layout, so preparing a quote for me would have been a doddle. The reply, from someone with a styropack.co.uk email address, basically just said, look at the Jablite website and figure it out for yourself. We actually did look at the website, and although perhaps we could have worked out the number of pieces of insulation panel we would have needed, there was no pricing therefore no way of working out a quote, and who would want to buy something from a company that treats prospective customers this way anyway?
Reply from Jablite
HI Jenny, first of all I am so sorry that you had such an unhelpful response from Jablite/Styropack. We have a new sales team and it sounds like someone was out of their depth. We are investigating it now and if you would like me to update you on why you were treated so badly I would be happy to do that.
Secondly, we would welcome an opportunity to do that quote for you. I understand Danny from our All-in-One team has been in touch with you by email about the quote. I can guarantee we will turn this quote around for you in record time! If you would like to do this, please call Gail Sharp on 0208 320 9199 or email gail.sharp@jablite.co.uk and she will look after you.
Best, Bridget
There are some very knowledgeable and helpful staff here, able to schedule deliveries on vehicles to suit our site. Very good, one of the easier to deal with
Reply from Jablite
Thank you very much for this positive review Richard - we will do our best to keep making your life as easy as we can :)
Girls from sale are really kind, and nice.
It's a pleasure to dealing with them.
Everything is always on time, and EPS is in highest quality.
Very good customer service. All ways helpful and prompt.
Good product and great customer service from start till end
Jablite were extremely helpful and efficient with the supply and delivery of our Jabfloor insulation. Everyone we dealt with went out of their way to help and from request to delivery the whole experience was faultless.
The product was perfect, too.
I would definitely recommend Jablite from our experience with them.
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