Jacandmooki Reviews 

378
TrustScore 4.5 out of 5

4.7

While we don't verify specific claims because reviewers' opinions are their own, we may label reviews as "Verified" when we can confirm a business interaction took place. Read more

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Rated 5 out of 5 stars

Actually tried on the Alessia denim dress in a local clothing store that stocks Jacandmooki brand and couldn't get the size I wanted so ordered online. The dress runs large I normally wear a 10 but I... See more

Rated 5 out of 5 stars

I buy all of my everyday sweats and tees from Jac & Mooki, excellent quality soft cotton that washes well & doesn’t shrink. All of the pieces mix & match and the denim pieces are super comfy and very... See more

Rated 5 out of 5 stars

I stumbled across this business when I was searching for a particular style of dress. They had exactly what I was looking for in a range of colours. I placed an order for two dresses and they were pos... See more

Rated 4 out of 5 stars

Love the designs and colouring! I did recently buy the purple trackie pants in medium, the elastic waist was uncomfortable - a bit too tight, especially for trackie pants. I also ordered the large a... See more

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4.7

Excellent

TrustScore 4.5 out of 5

378 reviews

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4.7

All reviews

(378)

23 reviews in the last 12 months

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Companies on Trustpilot aren't allowed to offer incentives or pay to hide reviews. Reviews are the opinions of individual users and not of Trustpilot. Read more

Rated 5 out of 5 stars

Great service

Easy website and package arrived very quickly!
Gorgeous dress but I think it may be a bit too big so have ordered the size down also to compare.

December 8, 2022
Rated 2 out of 5 stars

Bought a sold out item

I’ve placed the ordered and paid but after some time I received an email that the item is sold out and can have my money back or store credit.

October 19, 2022
Rated 5 out of 5 stars

Great customer service

I needed my delivery expedited slightly and your customer service team are amazing. Responded very quickly and upgraded delivery to express shipping which I received well in time.
Love all the items in my order. Such great quality and feel great on.
Thanks J&M, you have a new fan!

August 12, 2022
Rated 3 out of 5 stars

Plastic packaging :(

My item was lovely, but I was quite disappointed that it arrived in all plastic packaging (both the mailbag and the inner bag). I see that the mailbag is recycled plastic, however recycling isn't a sustainable option long-term. It would be great to see something bio-degradable or home compostable next time I order. Sorry to be harsh, just tryna help make our planet a better place.

August 4, 2022
Rated 3 out of 5 stars

Loyal customer but no loyalty in return

Love the Jac and Mooki brand, quality and fit . Have spent 100s and 100s of $ over the years . Like other valued online suppliers , they will often compensate their best customers with a loyalty program/discount or something equivalent but you offer nothing regardless of the sales . This disappoints me.

July 19, 2022

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