Jack Archer Reviews 2,681

TrustScore 4 out of 5

4.2

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Review summary

Created with AI, based on recent reviews

Evaluating 92 reviews, reviewers had a great experience with this company. Customers frequently praise the product quality, highlighting that items like the Jetsetter pants are well-fitted, comfortable, and stylish, suitable for various occasions. Many appreciate the resiliency and overall feel of the clothing, with some noting the excellent packaging and the availability of diverse sizing options. The customer service is also consistently described as superior, with quick responses and helpful resolutions to issues, including replacements for faulty items. However, some people were dissatisfied with certain product aspects, such as discoloration after washing or issues with the visible elastic waistband not being pictured. There were also mentions of difficulty with returns for sale items, pants wrinkling easily, and occasional problems with order delays or mislabeled products. A few customers experienced poor quality with pants breaking down after a couple of washes, leading to frustration with the company's resolution process.

What people talk about most

Product

Customers had positive experiences with product, frequently praising the quality, fit, and style of the... See more

Quality

Reviewers mention positive feedback about quality, with many praising the great quality and feel of the... See more

Customer service

Reviewers highlight positive aspects of customer service, with many praising the excellent and superior... See more

Order

Users describe ambiguous interactions with order, with some customers reporting positive experiences such as... See more

Return policy

Clients share ambiguous opinions on return policy, with some reviewers finding the process smooth and... See more

Reviews shaping this summary

Rated 4 out of 5 stars

The pants are well fitted and comfortable. I wear them quite often for work and they look nice with sporty dress shoes. My only issue is when you iron them there is a tendency to have discoloration al... See more

Rated 4 out of 5 stars

I’ve done a few orders. Jet setter pants are great. Fit and comfort levels are awesome. T shirts are great quality with the exception of getting a white color. Turned yellow after first wash so pick a... See more

Rated 5 out of 5 stars

Great product in terms of quality, fit, wear, look, and resiliency. I own all the jetsetter pants and shorts. Love them. The website is easy to navigate, use, and purchase through. The ecommerce commu... See more

Rated 5 out of 5 stars

I've always had a tough time finding pants that fit right, I have an athletic build, and my calves are huge and I do like my pants fitted... these pants fit right out of the package, they are perfect... See more


Company details

About Jack Archer

Written by the company

ja

At Jack Archer, we know you’re the kind of guy that wants to dress well. But to pull it off, you need apparel that fits consistently well. The problem is other brands have you wearing pants that look baggy and fit tight in the wrong places. They can make you look tired and lazy, and this isn't a good look for anyone. We believe pants should elevate your game, so we designed them with magical fabrics that keep their shape, mold around your body, and make finding the right size easy. Add Jetsetter Pants to your wardrobe so you can finally stop overthinking your pants and start feeling comfortable with yourself again.

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Contact info

4.2

Great

TrustScore 4 out of 5

3K reviews

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Asks customers to review

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Hasn’t replied to negative reviews

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Rated 5 out of 5 stars

Great pants

Great pants. Great fit. Wife loves them. I love the fit and feel. Easy maintenance. Very responsive and cooperative personal replies from customer services 😎👍💪🙏🙏

May 31, 2025
Rated 5 out of 5 stars

WoW!

I recently purchased a pair of pants from Archer online, and the whole experience was fantastic. The website was easy to navigate, and the size guide helped me pick the perfect fit. The pants themselves are top quality—comfortable, well-stitched, and just like the pictures. They look great both for casual wear and slightly dressier occasions. Shipping was quick, and the packaging was neat. I’m really impressed with the Archer brand and will definitely be ordering more in the future.

Pierre

May 30, 2025
Rated 4 out of 5 stars

The Jetsetter pants are great!

The Jetsetter pants are great. Own multiple pairs and I may buy more. Love the fabric. Seems as if the dark colors are more tailored than the light ones. Wish you made them available in 27" inseam. Make it happen!

May 30, 2025
Rated 5 out of 5 stars

Package was not delivered

The team at Jack Archer noticed that the package appeared to be lost and asked for my opinion on how to proceed. Within minutes of responding, the issue was resolved and a new package was sent

May 30, 2025
Rated 5 out of 5 stars

The srvc and the willingnessGood to do the…

The srvc and the willingness to do the right thing to solve issues
...good job...Spcl Agent SamuelD. Fears Chief Investigator/Case Examiner-5313 Investigations Inc/Embassy Unit...Denver,Co...(retired)...Thanks again guy(This inormstion pro ided as a private citizen...Thank you!!!

May 29, 2025
Rated 5 out of 5 stars

I'll be back!

I received my order in short order and other than choosing the incorrect shirt size, everything was as billed. Great quality, great fit/feal. Return/exchange easy. I can't wait to get my new/correct shirts in. Great place to shop! I will be back!

June 4, 2025

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