Jackson & Phillips Automotive Services Reviews 

42
TrustScore 5 out of 5

4.8

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Rated 5 out of 5 stars

The staff at Jackson Phillips are very knowledgeable and deliver great customer service. I have used the garage now for many years, and would highly recommend their services. Whether it is for servici... See more

Rated 5 out of 5 stars

I've always found JP staff extremely polite and helpful. They don't rip you off. Today, it was changing my car key battery, which may sound minor, but when you're driving on a motorway and you get t... See more

Rated 5 out of 5 stars

I have been using Jackson & Phillips for over 30 years and never had a bad job. I dare say, like with most services, if you shopped around you could save a couple of pounds but if you want a good serv... See more

Company replied

Rated 5 out of 5 stars

I have been using this garage for probably close to 20 years and at a fraction of the cost of main dealer charges. I have always had good service, without any unnecessary 'extra charges'. A family b... See more

Company replied

Company details

  1. Car Service

Information provided by various external sources

Jackson & Phillips are a local independent garage, offering a high level of customer service and 46 years experience.


Contact info

4.8

Excellent

TrustScore 5 out of 5

42 reviews

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1-star

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4.8

All reviews

(42)

0 reviews in the last 12 months

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Rated 5 out of 5 stars

Years of good service

I have used Jackson & Phillips for years and I have always found them to be very helpful, honest and friendly. They have helped me out on more than one occasion when unexpected problems have arisen with my cars.

January 20, 2018
Unprompted review
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Reply from Jackson & Phillips Automotive Services

Thank you for the great review, we really appreciate this type of feedback

Rated 5 out of 5 stars

Excellent

Excellent – no reservations, I would recommend this company to anyone.

January 19, 2018
Unprompted review
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Reply from Jackson & Phillips Automotive Services

Thanks for the great review Peter. See you soon

Rated 5 out of 5 stars

Always a pleasure to have the mot done …

Always a pleasure to have the mot done on the class 7 van.
Brilliant advise and a no nonsense approach to keeping your vehicle on the road, a garage you can trust.

January 18, 2018
Unprompted review
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Reply from Jackson & Phillips Automotive Services

Thank you so much for the review. We're glad to hear you like what we do

Rated 5 out of 5 stars

All Staff extremely courteous and …

All Staff extremely courteous and helpful. Phoned as arranged when car was ready. Never add any unnecessary items to bill - e.g. tyre treads were getting low but new tyres not recommended at this point as with my low mileage will be ok for next 6 months. This kind of honesty is rare these days and the company are to be commended on their great level of service.

January 18, 2018
Unprompted review
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Reply from Jackson & Phillips Automotive Services

Thanks for the lovely review Mrs Knight we really appreciate the feedback.

Rated 5 out of 5 stars

Excellent work

Excellent work, great service and very reliable. They've been my one stop shop for all my car issues for 5 years and I've no plans to change.

January 17, 2018
Unprompted review
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Reply from Jackson & Phillips Automotive Services

Thanks so much for the great review Mr Flood. We look forwards to keeping your cars on the road in the future.

Rated 5 out of 5 stars

Jackson & Phillips are friendly and trustworthy

Jackson & Phillips are a friendly, hard working, and trustworthy company who do all their work in the best interest of the customer.

January 16, 2018
Unprompted review
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Reply from Jackson & Phillips Automotive Services

Thanks for the great review Jack

Rated 5 out of 5 stars

This business is outstanding

This business is outstanding, they've looked after our family cars for the last 15 years, completely reliable and trustworthy and a high standard of work. I couldn't recommend them highly enough.

January 9, 2018
Unprompted review
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Reply from Jackson & Phillips Automotive Services

What a great review thank you so much Dave. We're really glad to hear you like what we do and we hope to see you soon.

Rated 5 out of 5 stars

Local professionalism at its best.

Reliable,knowledgeable,very accommodating:I needed a small job doing on a Saturday morning,no appointment,they found a space and I was gone in 20 mins.Have been using them for years,wouldn't think of going elsewhere.

January 8, 2018
Unprompted review
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Reply from Jackson & Phillips Automotive Services

Thank you so much for the great review Mr Wells. We value all our reviews but this has really brightened our day, so thanks again and we hope to see you soon.

Rated 5 out of 5 stars

Excellent service

January 8, 2018
Unprompted review
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Reply from Jackson & Phillips Automotive Services

Thank you very much for the great review. See you again soon

Rated 5 out of 5 stars

Very good

Very good, reliable service.

January 8, 2018
Unprompted review
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Reply from Jackson & Phillips Automotive Services

Thank you very much for the great review, we're glad to hear you are happy with the service and hope to see you again soon

Rated 5 out of 5 stars

Always fantastic service and extremely …

Always fantastic service and extremely fast to fix any issues that we have. Would recommend to anyone.

January 8, 2018
Unprompted review
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Reply from Jackson & Phillips Automotive Services

Thank you for the great review and your continuing support, very glad to hear you'd recommend us.

Rated 5 out of 5 stars

Brilliant and friendly service where …

Brilliant and friendly service where they explained the work to be done through with me. Reliable work completed on my car at an affordable price.

June 6, 2017
Unprompted review
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Reply from Jackson & Phillips Automotive Services

Many thanks for the review Dave. We're glad to hear you like what we do. You know where to find us next time you need us.

Rated 5 out of 5 stars

Highly Recommended

I have been using this garage for probably close to 20 years and at a fraction of the cost of main dealer charges. I have always had good service, without any unnecessary 'extra charges'. A family business that has a reputation to protect which I feel they achieve by their consistency.

June 5, 2017
Unprompted review
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Reply from Jackson & Phillips Automotive Services

Hi Rob, many thanks for taking the time to leave this review. It's great to hear you are happy with the service. See you next time you need need us

Rated 5 out of 5 stars

30 years and no complaints

I have been using Jackson & Phillips for over 30 years and never had a bad job. I dare say, like with most services, if you shopped around you could save a couple of pounds but if you want a good service and confidence in your vehicle Jackson & Phillips give you just that.

June 4, 2017
Unprompted review
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Reply from Jackson & Phillips Automotive Services

Thank you for your review Roger. We're so glad to hear that after 30 years we are still able to maintain, what we set out to do, look after the customer. Thank you again for your continued support we really appreciate it

Rated 5 out of 5 stars

What a great company

What a great company, I took my car for a service, The customer service I received was amazing they even cleaned the car inside and out before giving it back to me, They were very knowledgeable and very reasonably priced, wouldn't hesitate to recommend them. Keep up the good work guys.

June 3, 2017
Unprompted review
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Reply from Jackson & Phillips Automotive Services

Thank you for taking the time to leave a review Richard, we're really glad to hear you like what we do. We hope to see you again soon

Rated 5 out of 5 stars

I have been using Jackson & Phillips …

I have been using Jackson & Phillips since i have owned a car and never been let down by the service and due care, my car has always been well looked after and i feel confident in the high level of workmanship which is reflected by the polite and honest office staff. Not only do i get a reminder when my MOT is due but my car is collected and dropped off too. Because it is a family run business this has helped me to have a great relationship and i will continue to use Jackson & Phillips for the forseable future.

June 1, 2017
Unprompted review
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Reply from Jackson & Phillips Automotive Services

Thank you for your review Mike we really value feedback, and we're glad you were happy with the service. Many thanks

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